Day in the Life: Ben secured a promotion from Salesforce Admin to Salesforce Architect

Ben wanted to develop professional Business Analyst and Agile Project Management skills to become more confident in his role. He wanted to know how to run Discovery workshops and what questions to ask. The content, skills and confidence he has learn't on the course has enabled him to feel confident and to progress in his career. He has since secured a new role as a Solution Architect. He loves the flexibility and the role everyday.

Ben's Story

  • Course: Salesforce Consultancy Skills Course
  • Region: USA
  • Sector: IT
  • Job Title: Salesforce Solution Architect
  • Works: Kicksaw
  • Lives: New York
Ben wanted to develop professional Business Analyst and Agile Project Management skills to become more confident in his role. He wanted to know how to run Discovery workshops and what questions to ask. The content, skills and confidence he has learn’t on the course has enabled him to feel confident and to progress in his career. He has since secured a new role as a Solution Architect. He loves the flexibility and the role everyday.

 

Ben decided to upskill and launch his Salesforce career because… 

I previously worked in IT technical support for a number of companies before launching my Salesforce career. I started learning Salesforce via Trailhead to upskill as an admin in 2018 and I started in my first role in 2019 after attending a Salesforce User Group. I started out working for a Salesforce Consultancy and then worked as a Salesforce Admin for a large Financial Institution.

 

Ben decided to upskill in Salesforce Consultancy Skills with Supermums because… 

I wanted to improve my professional business analyst and project management skill set as a Salesforce Admin. I wanted to know how to do Discovery sessions better and to know what questions to ask upfront. I came across the Supermums Consultancy Skills Course, and it offered great content and templates that I could use straight away. The variety of different methodologies covered in the course was really useful and interesting. I now use the content and learning every day in my work.

Ben was able to accelerate his Salesforce career successfully because…. 

The course gave me the confidence to step into the Salesforce Consultant role, as I had the templates and content to deliver in my job. It helped me to overcome imposter syndrome. The training gave me confidence as it was led by an experienced trainer and practitioner who could share their practical experience and answer questions.

Ben has now successfully achieved a Salesforce career that offers him…  

The course has enabled me to take the next step in my career and I’m now working as a Solution Architect for a Salesforce Consultancy. I lead on business analysis and design for clients. I have about 12 Salesforce certifications now along with the Copado certification which I did as part of the Supermum Consultancy Skills Course. I am able to work remotely in my new role so I have the flexibility to work from home which fits around my family commitments.  I enjoy the working environment and love collaborating with other consultants and discussing ideas and solutions for problems.

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