As a social enterprise we are passionate about helping parents to realise their potential. By harnessing the power of the Salesforce eco-system we can provide flexible well-paid career opportunities to those who are under or unemployed. We have empowered trainees and volunteers from around the world to join our mission and our graduates leave the programme with confidence, skills and work experience to pursue a new career.
Our Supermums’ Story
Our founder, Heather Black is a mum of two gorgeous girls. Over the years she’s worked flexibly with Salesforce, even from a camper van in Australia. So when her eldest daughter was born, Heather continued to work flexibly around her family. Then, back in 2016 when her second daughter arrived Heather began to think about how Salesforce enabled her to stay working. Heather realised that Salesforce is an enabler to flexibility. The lightbulb moment happened, and Heather created the Supermums Programme. With a background in training and employability support alongside Salesforce she designed the perfect programme.
Since November 2016, we’ve welcomed over 300 trainees (mums and a couple of dads) to the Supermums family. Our mission is to grow the programme to empower more mums, to forge a career within the Salesforce sector.
Meet the Team
Heather Black – Managing Director and Founder
Our Supermums MD, founder and a mum of two gorgeous little girls, lives by the sea in East Sussex and works flexibly, dividing her time between her home office and our London head office. Also Managing Director of Economic Change, Heather’s passion for Salesforce and the nonprofit sector has proven to be a force for good, and she has built an ever-growing network of supporters and contributors to help develop and grow the Supermums programme.
Zoe Lynds – Operations Director
Zoe has a corporate background in recruitment and personnel management. Zoe oversees quality of services for our volunteers and trainees, and manages the HR and operations for the Supermums programme.
Vicki Moritz-Henry – Head of Training
Vicki, our Head of Training, is passionate about helping fellow mums achieve success. Having started her career as a French and English language instructor, she has worked for a leading global online learning platform for the last 8 years where she trained as a Salesforce Admin. She is now applying her experience in training, academic support and operations and distance-learning to scaling up Supermums. Vicki co-ordinates the training, trainers, volunteers and onboards and supports our trainees.
Brooke Bracy – Training Manager, USA
Brooke works to ensure the success of Supermums trainees and volunteers in ourUS cohorts. She brings years of experience in education and operations, including over four years of Salesforce experience with a successful online education company, where she became a Certified Advanced Administrator.Brooke is passionate about empowering others in their careers, as Salesforce skills have transformed and empowered her own career. Brooke’s motto is neverstop learning, and she gets her three boys excited about her ongoing learning journey by sharing the Trailhead badge confetti moments and of course, swag from Salesforce events!
Nikki Skaife – Training Manager, EMEA
Nikki has worked with Salesforce in different charities since 2005 and is a big fan with loads of Salesforce user experience. She decided to upskill and get officially certified in Salesforce with Supermums in 2019. She brings 15 years experience in the training and education sector as a qualified teacher and education manager. She now leads on managing our training courses in EMEA helping our trainees and mentors to succeed in their roles.
Hazel Swan – Recruitment Consultant
Hazel has 15 years experience in the not for profit sector having worked in a range of roles including employer engagement and service delivery management.Hazel has a passion for working specifically with employers to review their recruitment processes, supporting and helping them attract a diverse workforce.Hazel now works with our Supermums recruitment team sourcing Salesforce talent and supporting and coaching our Supermums into their next Salesforce role.
Abigail Julian – Sales and Partnerships Manager
Abigail has significant not for profit project management experience, having worked in a variety of roles from fundraising to service delivery. Abigail embarked on the Supermums course when the charity she was working for implemented Salesforce and she became hooked! Abigail now encourages new learners to join the Supermums community and works with our sponsors, ambassadors and alumni to share the Supermums mission.
Jennifer Wood – Marketing and PR Manager
Jennifer has over 15 years marketing experience across multiple sectors including IT, recruitment, financial services, education and heath & wellbeing. She is one of our alumni after completing the admin course in 2019 and can’t wait to do the marketing cloud course. Jennifer’s role is to look after marketing, PR, events and all things social media. She also looks after our Brand Ambassadors globally to help share the love of Supermums and how it helps mums (and dads) back into flexible roles within the Salesforce ecosystem.
Chelyn Briand – Sales & Marketing Executive, USA
Chelyn ‘s role is to share the Supermums mission and expand the Brand Ambassador program in the US. Becoming a mom of twins inspired her to leave her demanding corporate job to become a Certified Administrator and create a flexible and lucrative career in the Salesforce ecosystem. Chelyn is a certified coach and brings years of business development and leadership experience.She is currently taking our consultancy course and is excited to share the Supermums learning opportunities with other moms (dads too!)