Shrabani – Being new to the UK didn’t stop me learning new skills and becoming a Salesforce CRM Analyst!

Shrabani, a mum of one from India, came to the UK for her husband's job. She didn't let that stop her from learning new skills and starting a new career using Salesforce as a CRM Analyst at Experian.

Shrabani's Story

  • Course: Salesforce Admin Course
  • Region: EMEA
  • Sector: Finance
  • Job Title: Salesforce CRM Analyst
  • Works: Experian
  • Lives: Warwickshire, UK
Shrabani, a mum of one, is orginally from India but now lives in the South of England. She started her tech journey eight years ago as a Systems Engineer. Shrabani and her husband moved to the UK for her husband’s job and she was unable to take on paid work. Instead, she did lots of volunteer work but wanted to return to an office setting and work in tech. When a friend mentioned Supermums, it kickstarted her Salesforce journey and helped her land her role as a CRM Analyst at Experian.

Shrabani decided to join the Supermums Admin course because…

Alongside her volunteering, she did Freelancer Testing for a few years but this just wasn’t fulfilling. She asked her husband if he had any suggestions of how she could get into tech when a friend mentioned Supermums and how they help mums get back to work by learning Salesforce. They also had a friend who was a Supermums mentor who emphasised the support she would get by learning with Supermums.

Shrabani decided to go for it and joined the Supermums Salesforce Administrator course in February 2022, kickstarting her Salesforce journey!

Shrabani was able to launch her career in Salesforce because…

‘I made lots of friends, and was supported by our trainer and the others in the cohort. After studying I did my work experience project at a non-profit, Definitely Theatre for deaf people and I started to apply everything I was learning.”

“Supermums really helped me to boost my confidence too, as well as giving me support with CV writing, preparing me for interviews and helping me find a job.”

Shrabani’s new Salesforce career and day-to-day role entails…

“I work remotely as a CRM Analyst for a global team at Experian. My role is flexible so I can pick my daughter up from school every day and can continue working later in the afternoon/evening.

The course was also fully remote so I could work around my daughter, attend the live (virtual) classes, do the homework tasks and calls with my mentor who helped me throughout.

I really like Salesforce as there is no writing code. It’s all drag and drop, click not code and everything else can be learnt as you go along. There’s also a great ladder for success in the ecosystem and you are never alone with the Supermums and Salesforce communities for support!”

 

“I’d give Supermums 100/100 for all the support they have given me!”

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