Day in the life: Silvia, from Fundraising Manager to Systems Manager

Silvia is a mum of three and originally from Italy. Find out more about her journey from Fundraising Manager to Systems Manager.


  • Course: Salesforce Admin Course
  • Region: EMEA
  • Sector: Retail
  • Job Title: Systems Manager
  • Works: Advice UK
  • Lives: London
Silvia decided to upskill and launch her Salesforce career because.. 

About a year ago, after the birth of my third child, I felt the need to change my career. I have worked in fundraising in the creative industry for 15 years. My job was flexible but it required that I often had to work in the evening and it was not compatible with life as a mother.  


I needed to upskill if I wanted to change careers, become more tech savvy and keep up with the changing times. Salesforce was the perfect match. I knew Salesforce had a fundraising solution so I felt that I could combine my knowledge with product solutions. I decided to enrol in the course to become a Salesforce Administrator offered by Supermums. 


Silvia decided to upskill in Salesforce Admin Course with Supermums because.. 

In my opinion, the Supermums Admin course is very well structured with weekly deadlines, the support of a tutor, work experience at the end of the course that gives you the opportunity to put into practice what you have learned, and also to build your new CV. 

I also really like the world of Salesforce, it’s a dynamic environment. I’ve met many new people and every time I needed something, I was able to find someone or a source online to help me. 


Silvia was able to launch her new Salesforce career successfully because…. 

For me it was an uphill road because I had no experience in computer science, artificial intelligence or technology, but with the support of Supermums, I managed to pass the Salesforce Administrator exam on the first try and now I work as a Salesforce Consultant. It’s been great to work on a couple of contracts now to see how Salesforce delivers solutions for different clients both in the commercial and non-profit sector working alongside other team members.  


Silvia has now successfully achieved a Salesforce career that offers them..  

I work as a Systems Consultant for Advice UK in London which is my dream job, and I work alongside another Supermum Alumni who is the system administrator.  

When I started my transition a year ago, I would never have dreamt that in such a short time I would have two Salesforce certifications and the job I have now. I am able to support my family whilst also looking after my children, in a perfect balance. 

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We’ve helped over 400 trainees find flexible, well paid roles in the Salesforce ecosystem, just like Silvia. Have a look at the different Salesforce courses we offer, we’re sure there is one that’s right for you.

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