Day in the life: Samantha: Learning Salesforce for the first time through Supermums – a trainee’s experience from Zimbabwe
Course: Salesforce Admin Course
Job Title: Portfolio Manager
Works: Educate Private Limited
Samantha, from Zimbabwe, has been Portfolio Manager for a leading UK education consultancy for the past 8 years. After starting to feel unfulfilled and stagnant in her role, she decided to identify and hone in on the parts of her job that she really enjoyed, and then look at upskilling in these areas to start feeling re-invigorated in her career again.
After realising her passion and strengths lay in interaction with customers and the management of those relationships, she took a short course in customer experience management, which is where she learnt about Salesforce. This lead her to exploring the opportunity to learn more about Salesforce, and that’s when she came across Supermums. Samantha is currently taking the Salesforce Admin course.
Samantha decided to join the Supermums programme because…
‘Training in Salesforce really spoke to the career journey I had mapped out for myself. So when I came across Supermums, I loved the idea of a big cohort of women all learning together; that was such a huge appeal for me. Since I’ve been training for a couple of months now, there are so many elements of Supermums that are contributing to the success in my training.
The accountability is the biggest part of for me achieving success with Supermums. I have a mentor who really guides me through the programme is such an effective way, as I’m not always totally self-disciplined in the way I would like to me.
I also like the learning route we use. It’s interactive and practical, and I love the hands on experience I’m getting to supplement the theory side of the course.’
Samantha’s goals after completing the course are…
‘Recently I did a Trail where I was able to learn the various options available to me after this training. What really resonated with me was the option to go down the Salesforce Administration route. I really enjoy helping people solve their problems, making things seamless for them through appropriate solutions. I’m recently married, so I’m really looking for stability in my life at the moment which being a Salesforce Administrator can offer, however later in life I can really see myself going down the Salesforce Consultancy route. I want to become known as an expert in my country regarding Salesforce.’
Samantha successfully balances the Salesforce course whilst having a full time job by…
‘The first few weeks whilst finding my footing was hectic, especially being in a different time zone. However I structured my days, and made sure I put in time every day focussed solely on the course. I think it’s also important to let your family know, this is what I’m going to be doing for the next few months, so that they can really support you, and you can put contingencies in place with them to ensure you manage your time most efficiently.
Having a mentor also helps in ensuring that I take responsibility of my work and that I push forward in the course by completing the work when it needs to be done. My mentor is amazing, she’s relatable, she offers me so much support and expertise when I’m having a wobble. It feels like I’m walking with someone on this journey.’
Are you looking to gain in-demand tech skills?
We’ve helped over 1000+ trainees, across 10 different countries, find flexible, well paid roles in the Salesforce ecosystem, just like Samantha.
Grab your place on our Salesforce Admin Course to relaunch you career with a full package of support to accelerate your success.