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Our Values at Supermums
Current Vacancies
We are currently a team of 15 spanning the globe. Our team works virtually across the AMERICAS, EMEA and APAC.
The Supermums team work virtually but we have quarterly team meetings for those in Europe and annual team gatherings.
Please find the available job opportunities listed below. We are a growing team so if you are interested in joining us and there are currently no roles available, please submit your cv here
Office, Marketing & Community Assistant
Location: Hastings, East Sussex – office based
Hours: Full-time
Salary: £13.50–£14.00 per hour, depending on experience
Reporting to: Founder / Management Team
Start date: ASAP
About the Role
We are looking for an enthusiastic, organised and creative Office, Marketing & Community Assistant to join our team in Hastings.
This is a varied, hands-on role combining office administration, marketing, social media, content creation, events and community management.
You will help manage our shared business and office space while also supporting Supermums with day-to-day administration, marketing activities and the development of our community.
This would be an excellent opportunity for a recent graduate or someone at the beginning of their career who has studied or trained in marketing, business management, digital marketing, social media or a related area and wants the opportunity to gain broad, practical experience.
We are looking for someone who is proactive, friendly, highly organised and comfortable switching between administrative tasks and creative projects.
Key Responsibilities
Office & Administration
- Help manage the day-to-day running of our new shared office and business space in Hastings planned to open Nov 2026. https://supermumsbusinesshub.com/
- Welcome members, visitors and guests and help create a friendly, professional environment.
- Respond to general enquiries by email, phone and online.
- Support diary management, bookings and meeting arrangements.
- Assist with documents, spreadsheets, databases and general business administration.
- Help maintain office supplies, facilities and shared spaces.
- Support the Supermums team with ad-hoc administrative tasks.
- Help ensure that members of the workspace have a positive experience.
Community Management
- Build relationships with members of our shared workspace and wider Supermums community.
- Welcome and onboard new members.
- Encourage engagement and connections between members.
- Help communicate news, opportunities and upcoming activities.
- Gather feedback and ideas from the community.
- Help identify ways we can improve the member experience.
- Support online community groups and communications.
Marketing & Social Media
- Help plan and manage our social media activity across relevant platforms.
- Create, schedule and publish engaging social media content.
- Write captions and short-form marketing copy.
- Help develop ideas for campaigns, stories, reels and other content.
- Respond to and engage with our online community.
- Help grow awareness of Supermums and our Hastings business community.
- Monitor basic social media performance and identify which content is working.
- Keep up to date with social media trends and suggest new ideas.
Content & Video
- Capture photos and short-form video content.
- Edit videos for social media, the website and marketing campaigns.
- Create simple graphics and branded marketing materials.
- Repurpose existing content into social posts, clips and other formats.
- Help maintain an organised library of photos, videos and marketing assets.
Experience with tools such as Canva and CapCut, Adobe or similar editing software would be particularly useful.
Website & Digital Marketing
- Help keep website content accurate and up to date.
- Upload news, events, images and other website content.
- Support email marketing and newsletters.
- Help create content designed to drive engagement, enquiries and community growth.
- Monitor basic website and marketing analytics.
- Suggest improvements to our digital presence and customer journey.
Events
- Help organise networking events, workshops and community activities.
- Coordinate invitations, registrations and attendee communications.
- Help promote events through social media, email and the website.
- Support event set-up and delivery.
- Capture photos and video during events.
- Follow up with attendees and help turn event content into ongoing marketing material.
About You
We are looking for someone who is:
- Friendly, confident and comfortable dealing with different people.
- Highly organised and reliable.
- A good written and verbal communicator.
- Creative and interested in marketing and social media.
- Comfortable using technology, AI and learning new systems.
- Able to work independently and take initiative.
- Happy working in a varied role where priorities can change from day to day.
- Detail-oriented and able to complete administrative tasks accurately.
- Interested in business, entrepreneurship and building communities.
- Comfortable appearing behind or potentially in front of the camera when creating social content.
- Keen to learn and develop professionally.
Qualifications & Experience
We are particularly interested in candidates with education, training or experience in areas such as:
- Marketing
- Digital marketing
- Social media
- Business management
- Business administration
- Communications
- Events
- Media or content creation
A degree or equivalent is preferred but not essential. We are equally interested in candidates who can demonstrate relevant skills, enthusiasm and practical experience.
Previous professional experience is helpful but not required. This role could suit a recent graduate or someone looking for their first substantial role in marketing and business.
Useful Skills
Experience with any of the following would be an advantage:
- Canva
- CapCut or other video editing software
- Instagram, Facebook, LinkedIn and TikTok
- AI Tools
- WordPress or other website/content management systems
- Email marketing platforms
- Microsoft Office / Google Workspace
- Social media scheduling tools
- Basic photography and videography
- Analytics and reporting tools
We don’t expect candidates to know everything from day one. Training and support will be provided.
What We Offer
This is an opportunity to gain unusually broad experience across marketing, social media, business operations, events and community management.
You’ll have the opportunity to take ownership of projects, contribute ideas and develop your role as the business and community grow.
We offer:
- A friendly, entrepreneurial working environment in Hastings.
- Hands-on experience across multiple areas of a growing business.
- Training and professional development.
- The opportunity to build a strong marketing and content portfolio.
- Exposure to businesses, entrepreneurs and professionals within our community.
- Increasing responsibility as your skills and confidence develop.
- A salary review after [6 months / successful probation], based on performance and development.
The Person We’re Looking For
Above all, we’re looking for someone with energy, initiative and a willingness to get involved.
One moment you might be welcoming a new member into the office, the next editing a Reel, updating the website, helping organise an event or completing an important piece of administration.
If you enjoy variety, like working with people and want to build a career in marketing, business and community management, we’d love to hear from you.
How to Apply:
To apply, please send your CV and a cover letter outlining your experience and suitability for the role, with a focus on your recent marketing & AI skills and expertise, and commitment to delivering on KPIs.