Join Our Team

Location: Ideally in proximity to London. Virtual with visits to London and Overseas as required

The Vision for Supermums Training CIC in the next two years is to firmly establish our training branches in USA, EMEA and ANZ by the end of 2022 to empower more mums into the Salesforce eco-system. We are looking for a General  Manager to oversee and managing partners, customer success, training delivery, marketing and sales. 

The General Manager reports the CEO and COO.

Job Title:  General Manager

To oversee the activities of a company. Responsible for the daily management of the company’s resources as well as achieving strategic goals and formulating plans to make sure those goals are met.

Reporting to the CEO, Heather Black with support of COO, Zoe Lynds

Job Duties:

• Responsible for recruitment and management of internal management overseeing activities of staff across delivery, business development and operational teams.
• Monitor’s progress and upholds accountability towards achieving organisational KPIS
• Provides guidance for workers as needed and approves training opportunities
• Implements and upholds company policies
• Delegates duties among staff members to achieve KPIs
• Maintains budgets for as well as the individual projects it takes on
• Monitors financial income and costs against budget
• Creates and manages strategic alliances and partnerships related to training, sponsorship and work experience.
• Involved in directing and delivering marketing activities where applicable e.g. speaking at events.
• Researches and analyses industry, market, and competitors to make informed strategy decisions
• Proposes and executes initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximises core strengths
• Overseeing customer satisfaction and complaint management.
• Identifies core competencies and defines operational goals
• Liaisons with Board of Directors to make sure all efforts are in alignment with reporting to CEO, COO and Board of Directors.

Skills and Qualifications

Leadership abilities, Organisational skills, Analytical skills, Critical thinking abilities, Project management, Productivity management, Strategic thinking, Management experience.

Pre-requisties:

• Proven experience of managing a team and growing a business preferably within the training industy
• Proven experience in Leadership with accountability to a senior leadership team and board.
• Knowledge of Salesforce and Salesforce Training would be advantageous
• First hand experience within sales, marketing, training and/or customer service to align with delivery.
• Proven expeirence of partnership engagement and management. 
• Highly motivated, determined, and target driven.
• Ability to meet and exceed monthly sales target.

Accountability Meetings

• Weekly – Progress Meetings – Check In, Prioritization, Coaching and Discussion Meeting

• Monthly – Strategy KPI Meetings – Performance Management Meeting

• Quarterly – Strategy Reflection Team Days – Planning and Decision Making

Renumeration

Full Time Position (40hrs across 5 days a week) with 6mth probation period.

£70k pro rata plus discretionary commission based on sales performance.

Salaries reviewed annually.

Training Instructor

Do you love training, mentoring and educating people to learn about Salesforce?

As an Training Instructor you would support the delivery of training courses in ANZ starting with the Admin Course. The role would enable and require someone to upskill to become a Certified Instructor with Salesforce. Initially this role would purely focus on the training delivery with 4-5hrs a week but as the number of students grow in ANZ there is an option for someone to take on more of the pastoral and volunteer management support. 

Responsibilities

Training

• Delivering weekly live webinars or securing volunteer trainers to do so when applicable for the various course offerings, currently around the Administrator curriculum. In the future there here is an option to expand to deliver the Consultancy Skills and Marketing Cloud Curriculum. 
• Facilitating quarterly, three-week peer-led exam prep sessions.

Speaking 

• Delivering educational webinars at Salesforce and Parent Focussed  events in ANZ to share knowledge and raise awareness of Supermums within the region. 

In the future the role could also include: 

Pastoral Support

• Completing the trainee onboarding process and welcome calls
• Case management to resolve any issues or questions that arise during the course
• Completing regular progress reviews with trainees to evaluate, provide guidance and ensure accountability
• Completing the work experience matching process

Volunteer Management

• Completing volunteer interest calls to deem suitability and match with correct roles
• Onboarding new volunteers
• Completing the volunteer mentor matching process at the beginning of each cohort
• Tracking volunteer time logs, quality control and evaluation of volunteer programme

Desired Requirements

• Located in Austrailia
• Minimum Admin Certified with hands-on experience in the related functionality.
• Training Instructor certified (not essential but a desire to upskill)
• A passion and hands-on experience for teaching and training 
• A background in traning and education 
• A passion for Salesforce and trailhead learning.  
• Experience in public speaking, sale and promotional activities

Contract Rate $80 – $£110 per hour 

Location: London with fully remote working

Salary: £30k plus OTE

Supermums Consulting are excited to release a brand-new role to join our existing recruitment team as a Business Development Representative.   This is an exciting role that will be responsible for engaging with a range of partners (predominantly within the non-profit sector) to achieve key outputs and outcomes.

The role will work closely with non-profit organisations where you will be responsible for the sales process to secure Salesforce related vacancy opportunities and work placements.

Job Responsibilities:

• Outbound prospecting to target the assigned recruitment vertical (non-profit)
• Develop leads into prospects by understanding their challenges/needs and effectively communicate Supermums Consulting value through promoting the recruitment services and wider partner offering to achieve and win new vacancies and unpaid placement opportunities.
• Qualify and identify prospect needs by leveraging key contacts within an organization
• Identify high potential prospects and transition the qualified lead to the Account Manager for further follow-up
• Effectively utilize the lead qualification process as well as documenting sales information in Salesforce following the lead process
• >Responsible for making quality outbound calls daily
• Responsible for meeting weekly goals and established metrics
• Continuously improve through feedback

Requirement and Qualifications:

• Previous recruitment sales experience ideally having experience of liaising with non-profit organisations. 
• Strong communication skills with the ability to reach prospects creatively and position or services appropriately.
• Knowledge of Salesforce and Salesforce Job roles would be advantageous
• Excellent customer service and communication skills, both verbal and written.
• Aptitude for negotiation and persuasion.
• Highly motivated, determined, and target driven.
• Ability to meet and exceed monthly sales target.

Location: Fully remote working 

Salary: £55k – £65k plus commission OTE approx 120k

Supermums Consulting are excited to release a brand-new role to join our existing recruitment team as a Team Leader for the Recruitment Consultants.   This is an exciting role to grow and develop a team of consultants to serve the needs of a wide range of corporate to SMB clients. We work with some leading brands in the Salesforce Sector who are commited to supporting women into tech roles. 

Initially this role will also include a billable consultant role attributed to it due to the small size of the team, but as the team grows this direct delivery responsibility would become less.

Supermums is a rapidly growing recruitment specialist within the Salesforce sector.

You must have experience of managing consultants in your previous role as you will immediately inherited a team of 3 billers with plans to triple the team during 2022.

As this role is focussed on management, you will be expected to bill and lead from the front, however you will have a reduced personal target.

The ideal candidate?

• 3 years’ 360 recruitment agency experience in any technology vertical
• Previous management and leadership experience
• Demonstrable expertise of recruitment within the technology sector
• Consistent professional track record and strong billing history

Benefits?

• Regular incentives: performance bonuses and team perks.
• A mature, flexible working environment which encourages collaborative working. 
• Autonomous working: our client is willing to offer the flexibility and guidance to help the ideal candidate pursue their own career aspirations and ambitions within the company

Apply by sending your CV to heather@supermumsconsulting.com

Job Type: Permanent

Salary: £50,000.00-£55,000.00 per year OTE

Additional Discretionary Benefits subject to performance.

• Commission pay
• Team Quarterly bonus
• Annual Yearly bonus

Location: UK base with remote working available

Salary: Competitive

Role Type: Permanent/Full Time

Details

Supermums Training is an global award-winning social enterprise. Our mission is to introduce and prepare mums for a Salesforce career and help women already working in the sector to upskill and progress their careers. We run a series of training programmes with global audience.  In line with our strategic vison and ambitious growth plans we are looking for a Head of Business Development to lead on our sales and marketing strategy for Supermums Training.

The successful candidate will be expected to grow awareness of our full service offering amongst women and inspire more women into step into and up in the world of tech.  You will be responsible for helping to secure new media coverage and collaborate on partnerships across EMEA, USA and ANZ to raise awarenss of our brand to attract new audiences. Reporting directly to the CEO you will be expected to develop, implement and execute key business development strategies whilst also managing the marketing and sales team.

You will be responsible for realising a full digital marketing strategy that engages a new and existing audience. 

KEY OUTPUTS & OUTCOMES

Responsibilities

To lead, co-ordinate and manage a marketing and sales strategy globally for Supermums with management of the marketing and sales team and suppliers.

To collaborate and implement a marketing and sales strategy fit for current marketing trends shaped by insight from leading marketing/sales experts.

To plan and executive 90 day launch plans for courses with clear tasks, roles and responsibilities for the team and weekly reporting against targets to demonstrate progress on nurturing people through a sales funnel –  be it trainees, volunteers, sponsors, employers.

The Head of Business Development will continue to inform and lead on certain areas of marketing, which could include PR, copywriting, online advertising, ambassador management, sponsorship attraction and management, partner engagement, alongside taking on a management role, to manage and support the marketing and sales team to excel in their role.

Overall Measures of Success  

• Marketing Activities Fullfilled
• Sponsorship Income Secured 
• Volunteer Engagement and Retention
• Lead Generation and Trainee Sales Targets Achieved
• Sponsor & Partner Engagement and Retention
• Increase in Followers and Engagement on Media Platforms

Salary is £55-60k pro-rata plus OTE

Candidate Requirements

Required Skills, Knowledge Essential Skills

• Proven marketing experience using latest marketing activities and software with demonstrated success
• Proven experience of sponsorship attraction and fullfillment 
• Proven influence on the sales cycle with demonstrated success
• Participation marketing and sales training using latest trends and technology
• Experience of Line Management
• Experience of Pardot – advantageous
• Experience of managing a global strategy that includes EMEA, ANZ and/or USA
• Experience at Senior Management Level with Weekly Reporting to CEO

To apply please send your CV to heather@supermumsconsulting.com 

Location: Remote working

Salary: £40 basic with commission OTE £95k

Role Type: Permanent

Details:

• Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
• To line manage a small team of Consultants – coaching, mentoring and supporting to help individuals grow, perform and achieve individual and team targets
• Allocating roles to team based on skillset, expertise and capacity
• Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
• Assessing and responding to the needs of each particular client
• Sourcing suitable candidates and briefing them on the opportunities offered by the client
• Head hunting candidates for specific roles
• Managing the process through the interview to offer stage and beyond
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Offering CV, interview and general career advice
• Prepare candidates for CV submission and interviews
• Deliver constructive feedback from interviews
• Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
• To seek out opportunities to win new vacancies with your account portfolio
• Provide an excellent service ensuring candidates and clients receive a professional
• and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate and client service levels

Requirements

•  3 years minimum recruitment experience, able to demonstrate extensive billing history
• Demonstratable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
• Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
• Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment
• Experience of managing a team of Consultants against clear targets and KPI’s
• Experience of coaching and mentoring Junior members within the team
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required
• Ability to liaise with both candidates and clients achieving excellent customer care and success

Please send your CV to heather@supermumsconsulting.com

Location: Remote working

Salary: £35,000 basic with commission OTE of £65k 

Role Type: Permanent

Details

• Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
• Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
• Assessing and responding to the needs of each particular client
• Sourcing suitable candidates and briefing them on the opportunities offered by the client
• Head hunting passive candidates for specific roles
• Managing the process through the interview to offer stage and beyond
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Offering CV, interview and general career advice
• Prepare candidates for CV submission and interviews
• Deliver constructive feedback from interviews
• Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
• To seek out opportunities to win new vacancies with your account portfolio
• Provide an excellent service ensuring candidates and clients receive a professional and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate and client service levels

Requirements

•  2 years minimum recruitment experience, able to demonstrate extensive billing history
• Demonstrable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
• Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
• Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment
• Willingness to provide coaching and mentoring to Junior members within the team
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required
• Ability to liaise with both candidates and clients achieving excellent customer care and success

To apply, please email heather@supermumsconsulting.com

Location: Remote working

Salary: £28,000 basic with commission OTE £42k 

Role Type: Permanent

Details

• To identify, attract and engage candidates to fulfil specific business briefs and requirements
• To provide support and service to internal delivery functions and departments
• To proactively track and continuously manage the journey of a candidate
• Provide first line support for Candidate enquiries
• To identify, attract and engage candidates to fulfil specific business briefs and requirements
• To manage smaller vacancy opportunities liaising with the Business development team and Client contact to understand the full job brief and expectations of the role.
• Shortlisting of all available candidates on our internal database, external job boards, Supermums community and matching appropriately to live job opportunities
• Interview prospective candidates – telephone screening
• Be able to advise and reformat CV’s to ‘sell’ key USP’s of that candidate
• To prepare candidates for interviews
• Liaise with the Client to close opportunities and ‘win’ placements
• To provide support and service to internal delivery functions and departments
• Provide pre-employment and compliance checks in line with company policy and relevant legislation
• Provide support to ensure that the candidates and clients receive a professional and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate service levels

Requirements

 Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities

• Willingness to develop as a Salesforce Market expert who can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment (desirable)
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required

To apply, please email heather@supermumsconsulting.com