Join Our Team

Our Values at Supermums

Passionate about Empowering and supporting women
Openness and Respect with customers and employees.
Innovation in how we deliver out our mission.
Learning and Growth opportunities for everyone .
Seeking to achieve Excellence and Success for everyone.

Current Vacancies

We are currently a team of 22 spanning the globe. Our team works virtually across the AMERICAS, EMEA and APAC.

The Supermums team work virtually but we have quarterly team meetings for those in Europe and annual team gatherings.

Please find the available job opportunities listed below. We are a growing team so if you are interested in joining us and there are currently no roles available, please send your CV to heather@supermumsconsulting.com

Appointment Setter

Supermums is looking for an Appointment Setter to call existing leads in our database who have expressed interested in Supermums and a Salesforce career.

Roles and Responsibilities

  • Familiarize themselves with the products and services offered by the company
  • Contact existing leads in your system
  • Qualify prospects based on their needs
  • Schedule appointments between qualified prospects and sales team
  • Maintain accurate records of all communications with potential clients

Skills and Experience 

  • Excellent verbal and written communication skills to communicate services or products to prospects
  • Telesales background and customer service experience
  • Advanced negotiation skills to persuade potential clients to schedule an appointment
  • Persistence and resilience to deal with rejection
  • Strong interpersonal skills to deal with various types of personalities
  • Professionalism and courteousness to create a positive customer experience
  • Computer literacy for research and data entry

Self employed or employed role.

£15 per hour – approx 16-20hrs week – coverage across evenings, weekends, daytime. Additional hours available during close periods.

Commission –  £20 per converted sale

Please email cv and covering letter to katherine@supermumsconsulting.com

 

Training Manager

Training Manager 

£40, 000 per year based on 37.5 hours per week, Mon – Friday, remote role,  (apart from travel at your expense to London once per quarter), flexible hours required including some work in the evening 

Career Progression Plan to Head of Training at 60k salary pro rata.

Preferably UK Based Role to attend quarterly team meetings. 

The Training Manager manages the Training Operations – Salesforce Administrator, Certified Instructors, and Training Administrator to manage our range of courses globally and reports to the CEO and COO 

A passion for supporting adults from a diverse range of backgrounds and experiences with their career goals is essential for this role.  

Supermums delivers virtual live training and on-demand courses that are repeated throughout the year hosted in two time zones that are accessible globally via virtual software. 

This role would be responsible for project managing the launching a series of on-demand training courses for Udemy. 

Responsibilities  

Business Objectives  

Support and drive change to help the growth plan of the company.   

Develop proactive strategies for managing and improving student progression and achievements with measurable success. 

Planning and Execution and Delivery of new training tracks 

Presentation of Performance KPIs at Quarterly Meetings   

 

Project Management  

Manage the day-to-day running of the training team’s logistics  

Very experienced in team management and coordination to deliver on time and budget. 

Experienced in project management, ideally within the training or education sector. 

Experienced in using project management systems for planning tasks for a team – we currently use Quip and Slack to manage the planning and execution of training courses. 

Experienced in reporting to senior stakeholders and liaising with multiple projects to deliver projects successfully. 

Competent in managing multiple projects at one time. 

 

Pastoral Support  

Completing the trainee onboarding process and welcome calls. 

Case management to resolve any issues or questions that arise during the course. 

Completing mid-course progress reviews with trainees to evaluate, provide guidance, and ensure accountability. 

Completing the work experience matching process with students and answering queries. 

Dealing wth complaints and feedback 

Regular monitoring of trainees’ progress and intervening where required. 

 

Training Co-ordination  

Co-ordinating the training instructors and volunteer trainers. 

Launching weekly live webinars for students, introducing trainers, and working with the Training Administrator. 

Working with instructors and team to maintain course material and marketing in Appinium 

Maintain excellent relationships with external agencies involved in training.  

 

Volunteer Management  

Completing volunteer interest calls to deem suitability and match with correct roles. 

Onboarding new volunteers. 

Completing the volunteer mentor matching process at the beginning of each cohort. 

Tracking volunteer time logs, quality control, and evaluation of volunteer programme and retention. 

 

Measures of Success  

  • Student Attainment Rates – 75% Certification Rates  
  • Stakeholder Feedback Scores – Min of 4 out of 5  
  • Student and Mentor Retention Rates – 80% 

 

Candidate Requirements 

Essential Experience: 

Experience in managing students, certified trainers, and volunteers 

A passion for training and education and empowering students. 

A passion for Salesforce as a product and how it can provide opportunities for trainees.  

A great track record in demonstrating academic attainment and positive outcomes. 

Proficient user experience working with virtual learning software and communication software – LMS software, Zoom, Outlook, Sharepoint, Quip, Slack amongst others. 

 

Personal attributes required – Leadership qualities, organisation skills, people management skills, motivational skills, confidence, excellent customer care skills, self-starter, takes initiative, solution provider, attention to detail, team player, keen to learn. Clear on personal career goals and committed to achieving business performance targets. 

 

Preferred Credentials: 

End user experience of Salesforce  

Coaching experience/qualification 

 

Required Working Pattern:  

This role requires a varied work pattern across day and evening due to US time zones 

Daytime hours will require working afternoons until 5 pm on some days due to USA time zones. 

Up to 2 evenings a week – Tuesday and Thursday UK time 6-9 pm UK time when USA training courses run. 

 

About Life at Supermums 

 

Supermums is an organisation that thrives on seeing our people grow and develop in life and their job role with us.  We aim to nurture a culture based on excellence, success, and empowerment where we work together to create a positive experience with all those, we encounter.   

 

We offer: 

  • Remote working apart from networking and quarterly team events 
  • Flexible working opportunities 
  • Career progression  
  • Ongoing training and allocated CPD time 
  • Quarterly in-person events with paid-for hotel stays and networking opportunities 
  • Virtual team building and social activities 
  • Health Cash plan with access to digital healthcare 24/7 
  • Pension plan with 5% employer contribution 
  • The chance to empower women in the world of technology 

 

Please apply by sending your CV and cover letter to katherine@supermumsconsulting.com by the 13th of February for shortlisting and initial screening.  

Principal Recruitment Consultant

Location: Remote working

Salary: £40 basic with commission OTE £95k

Role Type: Permanent

Details:

  • Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
  • To line manage a small team of Consultants – coaching, mentoring and supporting to help individuals grow, perform and achieve individual and team targets
  • Allocating roles to team based on skillset, expertise and capacity
  • Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
  • Assessing and responding to the needs of each particular client
  • Sourcing suitable candidates and briefing them on the opportunities offered by the client
  • Head hunting candidates for specific roles
  • Managing the process through the interview to offer stage and beyond
  • Negotiating pay and salary rates and finalising arrangements between client and candidate
  • Offering CV, interview and general career advice
  • Prepare candidates for CV submission and interviews
  • Deliver constructive feedback from interviews
  • Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
  • To seek out opportunities to win new vacancies with your account portfolio
  • Provide an excellent service ensuring candidates and clients receive a professional
  • and comprehensive service at all times
  • Comply with company management systems, reporting and quality procedures including accurate database management
  • Develop an understanding of market rates and conditions within your sector
  • Seek and provide feedback in a professional manner at all times to candidates
  • Agree and deliver against candidate and client service levels

Requirements

  •  3 years minimum recruitment experience, able to demonstrate extensive billing history
  • Demonstratable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
  • Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
  • Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
  • Experience working within Salesforce recruitment
  • Experience of managing a team of Consultants against clear targets and KPI’s
  • Experience of coaching and mentoring Junior members within the team
  • Excellent communication skills
  • Advanced questioning skills
  • Ability to influence and engage with all levels of candidates
  • Advanced skills in Linkedin / job boards and other candidate portals required
  • Ability to liaise with both candidates and clients achieving excellent customer care and success

Please send your CV to zoe@supermumsconsulting.com

Senior Recruitment Consultant

Location: Remote working

Salary: £35,000 basic with commission OTE of £65k 

Role Type: Permanent

Details

  • Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
  • Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
  • Assessing and responding to the needs of each particular client
  • Sourcing suitable candidates and briefing them on the opportunities offered by the client
  • Head hunting passive candidates for specific roles
  • Managing the process through the interview to offer stage and beyond
  • Negotiating pay and salary rates and finalising arrangements between client and candidate
  • Offering CV, interview and general career advice
  • Prepare candidates for CV submission and interviews
  • Deliver constructive feedback from interviews
  • Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
  • To seek out opportunities to win new vacancies with your account portfolio
  • Provide an excellent service ensuring candidates and clients receive a professional and comprehensive service at all times
  • Comply with company management systems, reporting and quality procedures including accurate database management
  • Develop an understanding of market rates and conditions within your sector
  • Seek and provide feedback in a professional manner at all times to candidates
  • Agree and deliver against candidate and client service levels

Requirements

  •  2 years minimum recruitment experience, able to demonstrate extensive billing history
  • Demonstrable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
  • Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
  • Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
  • Experience working within Salesforce recruitment
  • Willingness to provide coaching and mentoring to Junior members within the team
  • Excellent communication skills
  • Advanced questioning skills
  • Ability to influence and engage with all levels of candidates
  • Advanced skills in Linkedin / job boards and other candidate portals required
  • Ability to liaise with both candidates and clients achieving excellent customer care and success

To apply, please email zoe@supermumsconsulting.com

Junior Recruitment Consultant

Location: Remote working

Salary: £28,000 basic with commission OTE £42k 

Role Type: Permanent

Details

  • To identify, attract and engage candidates to fulfil specific business briefs and requirements
  • To provide support and service to internal delivery functions and departments
  • To proactively track and continuously manage the journey of a candidate
  • Provide first line support for Candidate enquiries
  • To identify, attract and engage candidates to fulfil specific business briefs and requirements
  • To manage smaller vacancy opportunities liaising with the Business development team and Client contact to understand the full job brief and expectations of the role.
  • Shortlisting of all available candidates on our internal database, external job boards, Supermums community and matching appropriately to live job opportunities
  • Interview prospective candidates – telephone screening
  • Be able to advise and reformat CV’s to ‘sell’ key USP’s of that candidate
  • To prepare candidates for interviews
  • Liaise with the Client to close opportunities and ‘win’ placements
  • To provide support and service to internal delivery functions and departments
  • Provide pre-employment and compliance checks in line with company policy and relevant legislation
  • Provide support to ensure that the candidates and clients receive a professional and comprehensive service at all times
  • Comply with company management systems, reporting and quality procedures including accurate database management
  • Develop an understanding of market rates and conditions within your sector
  • Seek and provide feedback in a professional manner at all times to candidates
  • Agree and deliver against candidate service levels

Requirements

 Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities

  • Willingness to develop as a Salesforce Market expert who can articulate Salesforce specialist knowledge and understanding
  • Experience working within Salesforce recruitment (desirable)
  • Excellent communication skills
  • Advanced questioning skills
  • Ability to influence and engage with all levels of candidates
  • Advanced skills in Linkedin / job boards and other candidate portals required

To apply, please email zoe@supermumsconsulting.com

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