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Supermums Consulting

Business Development Executive

Salary – £Competitive

Role Type – Permanent

Full time

Supermums is an award-winning recruitment company with a difference. We specialise in placing skilled candidates in flexible roles within the Salesforce ecosystem, many of whom are mums who have passed through our highly acclaimed training programmes. 

In line with our strategic vison and ambitious growth plans we are looking for a Business Development Executive to support our sales strategy across Supermums Consulting Ltd.

The successful candidate will be expected to grow and develop strong partnerships with key stakeholders creating vacancy opportunities, strong alliances and sales opportunities for Supermums Consulting (recruitment) , increasing awareness of our full service offering, increasing lead generation and maximising our sales opportunities.  Reporting directly to the General Manager, you will be expected to develop, implement and execute key business development strategies.

KEY OUTPUTS & OUTCOMES

Customers and Partners can include:

• Salesforce – AE’s and Partner / Alliance Team
• Salesforce Consultancies
• Salesforce ISV companies
• End user employers

Opportunities

• Promoting Supermums to our customer base across:
  • Recruitment – Perm and Contract

Outputs

Engage and secure new opportunities each month with the following outputs.

• Qualified New Accounts
• Qualified Job Opportunities

Outcomes

• Increased lead generation (candidates and clients)

Increased no of job opportunities for the recruitment team

Job Requirements

• Contacting potential clients to establish rapport and arrange meetings.
• Researching organizations and individuals to find new Salesforce opportunities.
• Maintaining and building relationships with existing clients to ensure that they receive good customer service in relation to existing candidates and to see if there are any new opportunities for new business
• Liaising with Salesforce AE’s and related teams to increase knowledge of SMC, create relationships, create referral opportunities and ways to cross sell SMT services
• Attending conferences, meetings, and industry events to network and create opportunities
• Presenting our service offering to new and existing clients, understanding the job spec and requirements of the vacancy and developing quotes and proposals for clients based on the needs of each vacancy and wider opportunity.
• Negotiating terms and fees as appropriate
• Releasing the vacancy to the delivery team, delivering a handover and engagement plan for the recruitment cycle
• Tracking the vacancy with the delivery team to ensure timeline and expectations are being met
• Follow up and reviews regularly with clients including collecting feedback

Person Specification

You will have a strong and demonstrable track record in business development ideally in the Salesforce recruitment eco-system but we will consider individuals from aligned recruitment sectors.

You will have a clear understanding of all stages of the sales process and a proven track record of winning new business.

You will be able to demonstrate experience of developing and executing business strategies.

You will be highly motivated and ambitious individual capable of working on your own initiative and as part of a team.

To apply please send a covering letter and CV to melonie@supermumsconsulting.com before 14th January. 

Customer Success Coach – EMEA (based in UK)

Approx. 40hrs a week

Virtual Role but UK based preferrable to attend localised events.

£35000 plus commission OTE £45-£55k

Supermums supports females to rethink their career choices and launch a new career in the Salesforce sector. We are looking for a sales /career coach who can help women to make decisions that help them to excel in their careers in UK and wider EMEA. 

Supermums is a training and recruitment company upskilling and supporting mums to secure flexible well-paid jobs in the Salesforce sector.  Ideally you would have an understanding of the Salesforce / CRM implementation sector and have previous experience and a passion for supporting women and mums with their careers.

The role includes: 

Consultative Sales

– Calling prospects who have downloaded our training packs to discuss their career ambitions with them, and if appropriate converting them into trainee/paying customers. We take a coaching and consultative approach to sales and follow up with people with a nurture journey of emails and calls to convert them if our course is a right fit. We use Salesforce CRM for managing the sales cycle.

Career Coaching

• To deliver 45min one to one career coaching calls to trainees who complete our courses to help them plan out their next steps, complete key employability actions eg. CV, Linked In Profile etc and prepare them to apply for jobs.

Marketing and Community Building

– Twitter Outreach and Engagement with trainees, influencers and partners.

– Arranging Supermum ‘A Day in the Life’ of Webinars and Case Studies 

– To engage key influencers/media contacts across mums/Tech/salesforce/women space to secure speaker/blog opportunities to maximise warm qualified referrals 

Measures of Success 

• Trainee Sales Targets Achieved 
• Coaching Sessions Delivered with Positive Outcomes and Feedback
• Increase in Twitter Referrals and Activities

Candidate Requirements 

Required Skills, Knowledge Essential Skills 

An experienced Sales person and influencer

Experience of Salesforce or CRM Implementation sector preferred. 

Training and Qualification in Coaching Skills 

Optional – Social Media /Twitter

To apply please send a covering letter and CV to heather@supermumsconsulting.com

Training Instructor

Do you love training, mentoring and educating people to learn about Salesforce?

As an Training Instructor you would support the delivery of training courses in ANZ starting with the Admin Course. The role would enable and require someone to upskill to become a Certified Instructor with Salesforce. Initially this role would purely focus on the training delivery with 4-5hrs a week but as the number of students grow in ANZ there is an option for someone to take on more of the pastoral and volunteer management support. 

Responsibilities

Training

• Delivering weekly live webinars or securing volunteer trainers to do so when applicable for the various course offerings, currently around the Administrator curriculum. In the future there here is an option to expand to deliver the Consultancy Skills and Marketing Cloud Curriculum. 
• Facilitating quarterly, three-week peer-led exam prep sessions.

Speaking 

• Delivering educational webinars at Salesforce and Parent Focussed  events in ANZ to share knowledge and raise awareness of Supermums within the region. 

In the future the role could also include: 

Pastoral Support

• Completing the trainee onboarding process and welcome calls
• Case management to resolve any issues or questions that arise during the course
• Completing regular progress reviews with trainees to evaluate, provide guidance and ensure accountability
• Completing the work experience matching process

Volunteer Management

• Completing volunteer interest calls to deem suitability and match with correct roles
• Onboarding new volunteers
• Completing the volunteer mentor matching process at the beginning of each cohort
• Tracking volunteer time logs, quality control and evaluation of volunteer programme

Desired Requirements

• Located in Austrailia
• Minimum Admin Certified with hands-on experience in the related functionality.
• Training Instructor certified (not essential but a desire to upskill)
• A passion and hands-on experience for teaching and training 
• A background in traning and education 
• A passion for Salesforce and trailhead learning.  
• Experience in public speaking, sale and promotional activities

Contract Rate $80 – $£110 per hour 

Location: Remote working

Salary: £40 basic with commission OTE £95k

Role Type: Permanent

Details:

• Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
• To line manage a small team of Consultants – coaching, mentoring and supporting to help individuals grow, perform and achieve individual and team targets
• Allocating roles to team based on skillset, expertise and capacity
• Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
• Assessing and responding to the needs of each particular client
• Sourcing suitable candidates and briefing them on the opportunities offered by the client
• Head hunting candidates for specific roles
• Managing the process through the interview to offer stage and beyond
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Offering CV, interview and general career advice
• Prepare candidates for CV submission and interviews
• Deliver constructive feedback from interviews
• Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
• To seek out opportunities to win new vacancies with your account portfolio
• Provide an excellent service ensuring candidates and clients receive a professional
• and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate and client service levels

Requirements

•  3 years minimum recruitment experience, able to demonstrate extensive billing history
• Demonstratable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
• Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
• Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment
• Experience of managing a team of Consultants against clear targets and KPI’s
• Experience of coaching and mentoring Junior members within the team
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required
• Ability to liaise with both candidates and clients achieving excellent customer care and success

Please send your CV to heather@supermumsconsulting.com

Location: Remote working

Salary: £35,000 basic with commission OTE of £65k 

Role Type: Permanent

Details

• Manage a portfolio of vacancy opportunities liaising with internal and Client stakeholders to understand the full job brief and expectations of the role
• Deliver a Consultative approach to recruitment advising on recruitment best practice and approach and Salesforce industry market rates.
• Assessing and responding to the needs of each particular client
• Sourcing suitable candidates and briefing them on the opportunities offered by the client
• Head hunting passive candidates for specific roles
• Managing the process through the interview to offer stage and beyond
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Offering CV, interview and general career advice
• Prepare candidates for CV submission and interviews
• Deliver constructive feedback from interviews
• Liaise with Client stakeholders for weekly/monthly meetings where necessary to update on performance/questions/feedback/issues
• To seek out opportunities to win new vacancies with your account portfolio
• Provide an excellent service ensuring candidates and clients receive a professional and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate and client service levels

Requirements

•  2 years minimum recruitment experience, able to demonstrate extensive billing history
• Demonstrable experience of working within a recruitment environment meeting and exceeding monthly targets and KPI’s
• Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities
• Salesforce Market expert and can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment
• Willingness to provide coaching and mentoring to Junior members within the team
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required
• Ability to liaise with both candidates and clients achieving excellent customer care and success

To apply, please email heather@supermumsconsulting.com

Location: Remote working

Salary: £28,000 basic with commission OTE £42k 

Role Type: Permanent

Details

• To identify, attract and engage candidates to fulfil specific business briefs and requirements
• To provide support and service to internal delivery functions and departments
• To proactively track and continuously manage the journey of a candidate
• Provide first line support for Candidate enquiries
• To identify, attract and engage candidates to fulfil specific business briefs and requirements
• To manage smaller vacancy opportunities liaising with the Business development team and Client contact to understand the full job brief and expectations of the role.
• Shortlisting of all available candidates on our internal database, external job boards, Supermums community and matching appropriately to live job opportunities
• Interview prospective candidates – telephone screening
• Be able to advise and reformat CV’s to ‘sell’ key USP’s of that candidate
• To prepare candidates for interviews
• Liaise with the Client to close opportunities and ‘win’ placements
• To provide support and service to internal delivery functions and departments
• Provide pre-employment and compliance checks in line with company policy and relevant legislation
• Provide support to ensure that the candidates and clients receive a professional and comprehensive service at all times
• Comply with company management systems, reporting and quality procedures including accurate database management
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Agree and deliver against candidate service levels

Requirements

 Understanding of the Salesforce market with a strong understanding of Salesforce roles and responsibilities

• Willingness to develop as a Salesforce Market expert who can articulate Salesforce specialist knowledge and understanding
• Experience working within Salesforce recruitment (desirable)
• Excellent communication skills
• Advanced questioning skills
• Ability to influence and engage with all levels of candidates
• Advanced skills in Linkedin / job boards and other candidate portals required

To apply, please email heather@supermumsconsulting.com