Our Team
Heather Black
Founder and CEO
Heather is the founder and CEO of Supermums. She is mum of two little girls, lives by the sea in East Sussex whilst working remotely. In 2010 she became an accidental Salesforce admin for her non-profit and loved it so much she decided to upskill as a Salesforce Consultant in 2012 helping other non-profits to implement a CRM. She realised her career path could work for other mothers so she launched Supermums in 2016 to bring more women into the sector. As a consultant she has overseen over 700 Salesforce projects and now enjoys upskilling talent in Salesforce consultancy and coaching skills.
Zoe Lynds
Chief Operating Officer
Zoe, mum of two girls, and lives in Kent with her husband. She has over 30 years’ experience in HR, recruitment, training, apprenticeships, operations and management. Zoe oversees the Operations of both Supermums Training and Supermums Consulting. She is passionate about empowering people to realise their potential and grateful to work within a dynamic, skilled, dedicated, values led team. She is a fellow of The Institute of Leadership & Management and enjoys being a school volunteer.
Annette Daley
Senior Business Development Manager, Supermums Recruitment
Lyn Constantine
Customer Success Manager
Lyn has 2 grown up children and 3 beautiful granddaughters. Lyn is also a Supermums Admin Alumni. Having driven miles for work every day in the Property industry she no longer has long commutes and now work from home! She is passionate about helping parents consider their career choices and is a big fan of Salesforce.
Alice Xieilleon
Appointment Setter
Alice, mum of 1 from Yorkshire, brings with her 15 years experience in sales, management and business development. She is also one of our Alumni after completing both the Admin & Consultant Skills courses.
Jennifer Wood
Marketing & Communications Manager
Jennifer, mum of 1 from Cheshire, has 15+ years in digital marketing experience and content creation across multiple sectors including IT, recruitment, financial services, education and heath & wellbeing. She is one of our alumni after completing the Admin course in 2018 and can’t wait to do the Marketing Cloud & AI Skills courses. Jennifer’s role is to look after global communications, marketing, brand management, events and all things social media.
Kelly-Jace Halls
Training Manager
Kelly-Jace, mum of 3 from Essex, has 15 years’ experience working in Prisons & Probation services, supporting vulnerable adults into Employment, training and education pathways. She now supports our students through their learning journey as our Training Manager. Kelly loves learning and is a converted Salesforce Fan.
Liam O’Shea
Salesforce Certified Training Instructor and Head of Curriculum Development
Liam has been delivering Salesforce training for the past 3 years and loves teaching our students new technology. With a background in Sales and Customer Service he loves creating a good customer experience and averages a 4.9 out of 5 feedback score.
Debbie Pearsons
Salesforce Certified Marketing Cloud Instructor
Debbie lives in the UK and is also one of our Supermums Alumni. She is a Certified Salesforce Marketing Cloud Instructor, and is also a Trailhead Academy & Bootcamp Instructor.
Derek Harris
Salesforce Certified Marketing Cloud Instructor
Derek has over twenty years experience in online communications and over a decade with Marketing Cloud. He worked as an Implementation Consultant at ExactTarget and an Analyst at Salesforce, with a focus on enabling new Marketing Cloud customers. Derek lives in Sydney, Australia where he enjoys bonsai, running and trying to keep up with his son on Minecraft.
Marie Hannigan
Career Coach & Mentor
Marie, mum of 2 teenagers, from the South of England, whose background is as a senior sales leader. Her proven track record of exemplary results, alongside strong team leadership skills, a passion for problem-solving and a genuine desire to listen, learn, understand and coach to get the best results from teams, with a background at Microsoft & Salesforce, makes her a great coach to help our trainees achieve success.
Kelly Nash
Career Coach & Mentor
Kelly is from Chicago, and her mission is to elevate others in their career! After 12+ years in customer facing digital advertising/marketing and tech roles, she made a career pivot in 2023, became a career coach and and created programs designed to boost employee engagement and cultivate a positive and inclusive workplace in Salesforce’s Customer Success organization.
Christina McLoughlin
Career Coach & Mentor
Christina, from Colorado, joins the Supermums team as a Certified Career Coach, and with a background as a Certified Salesforce Consultant. She is also a Freelance Author at SalesforceBen and loves empowering tech professionals through barriers to achieve their dream careers.
Liesl Quinn
Salesforce Administrator for Supermums Training
Liesl, mum of 2 girls, originally from South Africa and living in Cheshire. She is a Supermums Alumni, after completing her Administrator training in 2022. With a background in digital marketing & project management, she upskilled after spending a number of years as a stay-at-home parent supporting her young family. Liesl looks after Supermums Training’s Salesforce org and is passionate about the Salesforce Ecosystem and all the opportunities it provides.
Jayne Brown
Training Coordinator
Jayne, mum of 1 from Yorkshire. Her background is in Technical Theatre, but a temp job in office admin & customer service lead her to Supermums, and the world of Salesforce. Jayne looks after all new trainees, and alumni, ensuring they have access to everything they need, when they need it, to support their learning journey.
Dara Fasanya
Systems Manager for Supermums Recruitment
Louise Blackstock
Business Development Manager, Supermums Recruitment
Louise has 4 years of sales & business development experience working in a variety of industries, including at Salesforce. Louise is empowered by trying to help make a difference and Is passionate about Diversity and Inclusion. Outside of work Louise enjoys spending time with friends and travelling and has a keen eye for fashion.
Libby Sole
Delivery Team Manager, Supermums Recruitment
Libby’s worked in recruitment for over 7 years across industries including the public sector & internal hiring. She is passionate about providing an excellent client journey, always finds a solution to a problem and brings with her great communication and partnership skills. Libby is also completely fluent in Spanish as she grew up in Spain.
Iqra Aman
Senior Recruitment Consultant
Iqra lives in London with her husband, she specialises in placing salesforce administrators into permanent roles. She have been in the recruitment industry for over 5 years working across a variety of sectors including IT, healthcare, Petroleum sector. She is  passionate about placing candidates into their dream jobs and empowering and supporting others.
Gem Mendoza
Recruitment Resourcer
Gem has over 10 years of experience within the recruitment industry. She has multiple industry experience sourcing for candidates within the Americas, APAC, and EMEA regions. She finds joy in helping people get their dream jobs.