Our Team
Heather Black
Founder and CEO
Heather is the founder and CEO of Supermums. She is mum of two little girls, lives by the sea in East Sussex whilst working remotely. In 2010 she became an accidental Salesforce admin for her non-profit and loved it so much she decided to upskill as a Salesforce Consultant in 2012 helping other non-profits to implement a CRM. She realised her career path could work for other mothers so she launched Supermums in 2016 to bring more women into the sector. As a consultant she has overseen over 700 Salesforce projects and now enjoys upskilling talent in Salesforce consultancy and coaching skills.
Zoe Lynds
Chief Operating Officer
Zoe is the proud Mum of two girls and lives in Kent with her husband. She has over 30 years’ experience in HR, recruitment, training, apprenticeships, operations and management. Zoe oversees the Operations of both Supermums Training and Supermums Consulting. She is passionate about empowering people to realise their potential and grateful to work within a dynamic, skilled, dedicated, values led team. She is a fellow of The Institute of Leadership & Management and enjoys being a school volunteer.
Nikki Skaife
General Manager, Supermums Training & Training Manager EMEA
Nikki, mum of 3 from London, has worked with Salesforce in different charities since 2005 and is a big fan with loads of Salesforce user experience. She decided to upskill and get officially certified in Salesforce with Supermums in 2019. She brings 15 years experience in the training and education sector as a qualified teacher and education manager. She now leads on managing our training courses in EMEA helping our trainees and mentors to succeed in their roles.
Melonie Debenham
General Manager, Supermums Recruitment
Melonie, mum of 1 from Yorkshire, is an experienced operational manager with a recruitment career spanning 30 years, capable of developing transactional, partnership and strategic recruitment relationships in previous industries including Engineering, Legal & Accountancy, Public Sector, Warehousing & Production. Mel is experienced in the strategic management of recruitment organisations and teams to deliver the highest levels of customer service to both client and candidate.
Lyn Constantine
Customer Success Manager
Lyn has 2 grown up children and 3 beautiful Granddaughters. Lyn is a Supermums Admin Alumni. Having driven miles for work every day in the Property industry she no longer has long commutes and now work from home! She is passionate about helping parents consider their career choices and is a big fan of Salesforce.
Chelyn Briand
Customer Success Coach – USA
Chelyn, mom of 2 from Oregon, is as an active advocate for women in tech, a Dreamforce speaker, and a frequent speaker at Salesforce community conferences, She shares insights on leveraging LinkedIn and Artificial Intelligence. She is committed to championing women in the technology sector, specifically within the Salesforce ecosystem, and brings a unique blend of sales expertise with a dedication to nurturing diversity and inclusion in tech.
Jennifer Wood
Marketing & Communications Manager
Jennifer, mum of 1 from Cheshire, has 15+ years marketing experience across multiple sectors including IT, recruitment, financial services, education and heath & wellbeing. She is one of our alumni after completing the Admin course in 2018 and can’t wait to do the Marketing Cloud course. Jennifer’s role is to look after global communications, marketing, brand management, events and all things social media.
Diane Willock
Global Community Manager and Career Coach
Diane, mom of 2 from Chicago, is a dynamic sales and marketing professional who worked in the healthcare industry for large global organizations as well as small start-ups before transitioning into the coaching industry. Diane is a certified Professional Career Coach, where, most recently she directed a large-scale career development program, providing coaching for individuals needing assistance in all areas of job searching and job attainment.Â
Sheala Vast-Binder
Salesforce Certified Training Manager, USA
Sheala, mom of 1 from Missouri, has 15+ years of experience in nonprofit management with a background in fundraising, program development and team training. Sheala is a certified scrum master, project manager, Salesforce administrator and Salesforce nonprofit cloud consultant. Sheala has a passion for helping people achieve their goals and is a firm believer in using tech for good and in her role supports the trainees and volunteers in our US cohorts.
Liam O’Shea
Training Instructor and Head of Curriculum Development
Liam has been delivering Salesforce training for the past 3 years and loves teaching our students new technology. With a background in Sales and Customer Service he loves creating a good customer experience and averages a 4.9 out of 5 feedback score.
Abigail Green
Training Manager
Abigail, mum of 1 from the North of England, transitioned from teaching to become a Training Manager at Supermums. She now supports our students through their learning journey. Abi is very entrepreneurial, loves learning and is a converted Salesforce Fan. She loves providing pastoral support to our students and upskilling on Trailhead.
Martin Brockwell
Training Instructor
Martin has been helping to deliver the Admin Training Content at Supermums since we launched. Alongside training he is a Salesforce Consultant helping organisations to make the most of Salesforce. He is based out of Spain where he relocated to work with flexibility.
Libby Batchelor
Business Development Manager, Supermums Recruitment
Libby’s worked in recruitment for over 6 years across industries including the public sector & internal hiring. She is passionate about providing an excellent client journey, always finds a solution to a problem and brings with her great communication and partnership skills. Libby is also completely fluent in Spanish as she grew up on the south coast of Spain.
Liesl Quinn
Training Coordinator / Salesforce Administrator for Supermums Training
Gem has over 9 years of experience within the recruitment industry. She has multiple industry experience sourcing for candidates within the North America, APAC, and EMEA regions. She finds joy in helping people get their dream jobs.
Paula Jones
Senior Recruitment Consultant
Paula, mum of 2 from Suffolk has over 20 years experience in Executive support in a variety of sectors. Paula decided to change direction of her career in 2021 and started with Supermums Consulting as a Recruitment Consultant. Paula is passionate about her work and wishes she made the move years ago. Since starting she has changed the lives of many and continues to support Clients with their hiring needs, creating a perfect match for both Candidate and Client.
Iqra Aman
Recruitment Consultant
Iqra lives in London with her husband, she specialises in placing salesforce administrators into permanent roles. She have been in the recruitment industry for over 4 years working across a variety of sectors including IT, healthcare, Petroleum sector. She is passionate about placing candidates into their dream jobs and empowering and supporting others.
Pau Torrado
Social Media Assistant
Gem Mendoza
Recruitment Resourcer
Gem has over 9 years of experience within the recruitment industry. She has multiple industry experience sourcing for candidates within the North America, APAC, and EMEA regions. She finds joy in helping people get their dream jobs.