Day in the Life: Jennifer, from VP in FinServ to Salesforce Consultant in a Non Profit
Course: Salesforce Consultancy Skills Course
Job Title: Salesforce Consultant
Works: Passion Fruit Partners
Jennifer decided to upskill and launch her Salesforce career because..
I was VP of Finance at a group of corporations, so I had a lot of responsibility, but I wasn’t having any fun; I wasn’t learning anything new, and I wasn’t feeling challenged, and it was really starting to drag. I was very unhappy.
I took a step back and tried to assess the things that I really enjoy doing, and realised that it was the technology projects, so I took a course in pipeline programming. It led me to the path that said, ‘I have the aptitude for this, I definitely want to work in technology, that was the most fun I’d had in a long time’. I knew I didn’t want to code all day long so I put some more thought into it and ultimately determined that I wanted to get into Salesforce for several reasons: one being that I don’t have a degree in computer science and I didn’t want to have to go back to school for four years to get one, and also coming from a VP salary I didn’t want to go down to an entry level job.
Jennifer decided to upskill in Salesforce Admin Course with Supermums because..
Doing the Supermums Consultancy course was a big thing; I’ve been doing that for the past year and I’m really enjoying it. I think it’s an invaluable place to meet people that are like minded and are trying to improve their consultancy skills as well as their technical Salesforce knowledge, but also it gives you a bit of a support network.
I am a person who likes to be ‘an expert’ in whatever I do and with the Salesforce product that’s not possible. Joining the Supermums crew and being on those weekly calls and seeing how people who are experts and who I would look up acknowledge that they didn’t know something or would have to look it up, that’s huge, because it took a while for me to accept that.
I have added the Non-profit Consultancy certification as well as the Experience Cloud certification. I want to go towards the architect path, so the next thing I’m looking at is platform app builder cert.
Jennifer was able to launch her new Salesforce career successfully because….
Salesforce is a great place where you can transition from another industry taking your transferable skills with you. On the interviewing side of things, I really focused on transferable skills, experience that I had and just the general business knowledge that I have. I had a lot of focus on process and process improvement in my previous role and it’s an invaluable transferable skill, just being able to take a process and break down those parts and figure out where to find efficiencies.
Another transferable skill is the general communication skills, understanding how to deal with different levels of management, different types of customers. It’s a soft skill, but extremely important and very transferable.
Breaking in is the hardest thing. Once you’re in, it’s really easy to move around.
Jennifer has now successfully achieved a Salesforce career that offers her…
I am a Salesforce Consultant for Passion Fruit Partners in Canada. I’m having so much fun. I love what I’m doing! I joined my organisation as a Business Analyst and in less than a year they promoted me to be a Consultant which was my first step goal, so that was great.
On a typical day, I like to have my hands down work in the mornings and then I tend to have my client meetings in the afternoons. When I’m leading projects I can set when we have our sessions and internal meetings. My favourite thing is to deal with automation, so when I get to work with a client who needs something automated, I really enjoy doing that.
The culture where I work is absolutely fabulous, flexible and understanding. I think it’s something that I understood exists a lot in the Salesforce ecosystem but isn’t something that I’m used to where I’m coming from
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