Upskilled in Tech After a Career Break to Salesforce Delivery Manager Using AI

After a 10-year career break, Angela retrained in tech and launched a Salesforce Delivery Manager career using AI and Supermums training.
Upskilled in Tech After a Career Break to Salesforce Delivery Manager Using AI

Angela

  • Course:Salesforce Admin
  • Region:EMEA
  • Sector:Technology
  • Job Title:Salesforce Delivery Manager
  • Works:Supermums
  • Lives:London

Upskilled in Tech After a Career Break to Salesforce Delivery Manager Using AI – Angela’s Story

Angela upskilled in tech after a career break of 10 years, returning to work after raising her children and running a small self-employed business. Through the Salesforce Ultimate Admin Course and Consultancy Skills Course with Supermums, she rebuilt her confidence, gained hands-on experience, and successfully transitioned into a Salesforce Delivery Manager role, working with AI-enabled platforms.

Previous Role: Education Team Leader / Career Break
New Role: Salesforce Delivery Manager at a Salesforce Consultancy Partner

“I didn’t just want to go back to work — I wanted a future-proof tech career that I could grow with.”

Angela decided to upskill in tech after a career break because…

“About fifteen months ago, I was in the same place many people are when they’re thinking about returning to work after a long break. I’d been out of formal employment for nearly ten years while raising my three children, although I also ran a small hairdressing business to bring in some income.

When my youngest started school, I knew I was ready to get back into work and use a different side of my brain. What concerned me most was how much the working world had changed — remote roles, new technologies, and the rapid rise of AI.

In a previous role as a team leader at an education company, I’d led a CRM transformation from a bespoke system to Microsoft Dynamics. We’d explored Salesforce at the time, and I realised I really enjoyed working on systems, process improvement, and efficiencies. That’s when I started thinking that upskilling in tech could be the right next step.”

Angela decided to upskill with Supermums because…

“I knew I didn’t want to try and navigate certifications and career change on my own. I needed structure, flexibility, and support — especially after such a long career break.

Supermums stood out because the Salesforce Ultimate Admin Course was comprehensive, flexible, and designed for people returning to work. I could attend live sessions each week, catch up on recordings when needed, and access a huge amount of learning material through the platform.

What really made the difference was knowing that support didn’t stop at training. There’s a recruitment team, an alumni network, and a strong community that genuinely wants to help you succeed. That’s why I also chose to enrol in the Consultancy Skills Course, as I knew my background was well suited to client-facing roles.”

Angela was able to launch her new tech career successfully because…

“The combination of Salesforce Admin training, consultancy skills, and real-world work experience was crucial. The work placement at the end of the Admin course helped me consolidate what I’d learned and get comfortable applying it in a real business environment.

Supermums also consistently weaves AI into the learning. Salesforce’s direction towards AI-driven tools like Agentforce was regularly discussed, which helped me understand how automation and AI support delivery, efficiency, and decision-making in modern organisations.

Through the alumni network, events, and career advice sessions, I was exposed to roles I didn’t even know existed — including delivery management within Salesforce consultancies.”

Angela has now successfully upskilled in tech after a career break into a role that offers her…

“After completing the Salesforce Ultimate Admin Course, passing my certification, finishing my work experience, and developing my consulting skill set, I was considered for jobs via the Supermums network. I secured a role as a Salesforce Delivery Manager at a Salesforce consultancy partner through the Supermums Recruitment Team.

It’s a role that perfectly combines my previous experience with my new technical knowledge. While I’m not configuring Salesforce day-to-day, my Admin training means I understand automation, data flows, and AI-enabled processes.

At the same time, my consultancy skills allow me to manage stakeholders, oversee delivery, and ensure projects are delivered on time, within scope, and aligned to business outcomes. It’s incredibly rewarding to apply both sides of my skill set in one role.”

Final Thoughts, how Angela upskilled in tech after a career break

“A long career break doesn’t mean you’re starting from scratch. Supermums helped me see how my previous experience still mattered and how to combine it with modern tech skills.

With the right structure, training, and exposure to AI-driven platforms like Salesforce, it’s absolutely possible to relaunch your career into tech — even after ten years away. I’m proof that you can return stronger, more confident, and ready for what’s next.”

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