Non-profit employees can learn Salesforce for free

Upskill in Salesforce Admin and/or Business Analysis skills with a formal Level 3 Salesforce Admin or Level 4 Business Analysis qualification. This training opportunity is open to *eligible non-profit permanent employees who are based in England, who currently work in a Salesforce related role.

If you aren’t eligible for this programme or want to skill up quicker then please check out main Salesforce Admin and Consultancy Skill Courses

  • 10 week Salesforce Accredited ADX201 Training Course
  • Advanced Admin & Business Analysis Learning Content
  • Available in England only
  • Monthly Enrolment

Progressing your Salesforce Career

Supermums empowers Salesforce professionals to accelerate their Salesforce career with our range of courses, and we are delighted to deliver this formal apprenticeship qualification in partnership with LDN Apprenticeships, an OFSTED Outstanding Provider approved by the Institute for Apprenticeships. We are delighted to be working in partnership with Salesforce to sponsor eligible learners through this course.

The Level 3 Salesforce Administrator Qualification is equivalent to an A Level and the Level 4 BA qualification is aligned to the first year of a Bachelors Degree at University and packaged as an Apprenticeship  – i.e. very practical, on-the-job training.

“Salesforce is proud to work with Supermums to continue our drive for equality in tech and supporting people from diverse backgrounds through apprenticeships, as well as support Supermums on their continued work to support returners to the workforce. We care passionately about building more opportunities within our ecosystem for everyone and supporting the next generation of skilled professionals for our industry.”
Adam Spearing
SVP Solution Consulting UK&I

Am I Eligible for the Apprenticeship Programme?

Please speak to our team to go through the full eligibility checklist* for this opportunity. Downloading a pack below and book a call with our team.

*In summary it is accessible to individuals of any age who are already employed in a permanent role by a non-profit legal entity in England, where their job role includes responsibilities for Salesforce.

The are two courses options to suit your job role. The Course will prepare you with the theory and practical skills to become a qualified Level 3 Salesforce Administrator in 16mths or a Level 4 Salesforce Business Analyst over 18 months.

If you aren’t eligible for this programme or want to skill up quicker then please check out main Salesforce Admin and Consultancy Skill Courses

  • Do you live in England?
  • Are you employed in a full time, permanent role?
  • Are you looking to undertake Salesforce Admin or Business Analyst responsibilities
  • Can you dedicate 6hrs a week to your Salesforce job role and training?
  • Would you like to add new Salesforce skills and Certifications to your CV?
  • Can you benefit from a 1-2-1 Salesforce Skills Coach each month?

In Partnership with:

The Apprenticeship Programme includes:

Live Training Support

The course kicks off with a 10-week Salesforce accredited ADX201 training course. Beyond this you’ll have access to live tutor-led 2–3-hour virtual sessions facilitated by the skills coach; these sessions are designed to help apprentices apply and embed the knowledge they have consumed online.

On-Demand Training

Access content available from Supermums Instructors and the LDN Instructors to develop your Advanced Admin and Business Analysis skills through online training videos, exercises and material that you can learn at a time that suits you. Core knowledge and skills to be ‘consumed’ at a pace that
suits the apprentice/employer with the opportunity for additional support.

1-2-1 Coaching

Monthly, one to one sessions in the workplace or online, with a Skills Coach will consolidate the knowledge, skills and behaviours covered in the period and help to define and refine work-based projects. The Skills Coach is Salesforce Certified Trainer, and holds the admin and business analysis certs.


Quarterly face to face 1-day workshops; to include guest speaker slots plus the opportunity to refresh/enhance core skills


Learn, share and grow with other Salesforce apprentices through our online communities, events and social media groups.

Project and End Point Assessment

You will develop work-related projects, agreed by the line manager, apprentice and skills coach, which allow the apprentice to demonstrate competence in their role. During the training period you will be applying your skills in the work place and producing a range of project documentation and Salesforce deliverables in your role to create your portfolio of evidence. The portfolio is a collection and presentation of evidence relating to the apprenticeship standard which is used during End Point Assessment for the qualification.

Why Trainees Have Studied with Supermums

Frequently Asked Questions

More questions? Schedule a call with a member of the team.

Am i eligible for an apprenticeship programme?

Due to apprenticeship levy funding restrictions candidates must work for a non-profit or company that is registered in England and work at least 50% of the time physically in England. Candidates working remotely in Scotland or Wales full time are not eligible

What are the benefits of this course to myself and my employer?

By joining our apprenticeship programme you are adding value in your existing role gaining a Level 4 Business Analyst qualification as well as Salesforce Consultancy and Service Cloud, Sales Cloud or Non Profit certifications. Gaining these additional qualification also adds value to your CV enabling you to progress further, ask for that promotion and increase your salary.

The benefits to your employer are that they are increasing the skill set in their team without the added time and cost associated with recruiting someone new.

What are the time commitments?

  • The length of the Salesforce Admin programme is 15 months and the length of the Salesforce Business Analyst programme is 18 months in duration* (This includes a three-month End Point Assessment process.)
  • You would be required to commit an average of 6 hours per week paid work time to learning and applying your skills in practice by completing Admin and/or BA tasks. All of your work you undertake will be presented in a portfolio to evidence your application of knowledge to pass your certification.
  • At the time of enrolment onto the Apprenticeship it is expected that activities related to Salesforce Admin or Business Analysis would be part of your normal job role and responsibilities, but by embarking on this learning journey it will enable you to spend an average of 6hrs a week on related learning, projects and tasks that will be of direct value to your company.
  • All tasks related to these hours must be tracked and eligible to successfully pass the apprenticeship. The time for job tasks needs be during working hours and they can include:
    • Theory – such as lectures, role playing, online learning, simulation exercises or product training.
    • Practical Training – apprentices taking part in activities they wouldn’t usually do during the week such as shadowing, mentoring, industry visits or competitions.
    • Learning support and time spent writing assignments
    • Creating a business project 
    • Attending meetings which they would not normally attend to get an insight into other areas of the business and see how this impacts their part.
  • As a formal accredited course it is essential that learners are committed to attending training sessions, completing the online learning and creating portfolio documentation ready for assessment to successfully pass the course.

What is a Business Analyst and why are the skills important?

An IS (Information Systems) Business Analyst is an advisory role that provides a critical layer of challenge and scrutiny for organisations who wish to deliver IS change successfully.

Leading industry research highlights that the main reasons why CRM projects fail is not related to technical knowledge, but because of:

  • poor business analysis
  • inefficient project management
  • low executive sponsorship and ineffective change management.

>If you are managing a Salesforce implementation as a solo admin or consultant, we advocate the necessity to be equipped with the relevant skills to do a brilliant job. You might even be doing the role of a Business Analyst already but don’t know it or have that job title!

What is an apprenticeship?

Apprenticeships are a popular study option and a great way to gain hands on experience whist studying towards and industry recognised qualification, all while still earning a salary as many are done through a current employer. Traditionally apprenticeships were known as an entry training route for young people, but now Apprenticeships are just regarded as a  formal way of providing on-the-job training whilst people are working in their existing job roles. 

Download an information pack

There is no cost to you directly if you are eligible for the programme. The cost of the apprenticeship can be covered by the Apprenticeship Levy held by an employer. This may be available through your employer or can be funded by a sponsoring company. Please download a pack and arrange a call to find out if you are eligible.

If you aren’t eligible for this programme or want to skill up quicker then please check out main Salesforce Admin and Consultancy Skill Courses

By checking this box and submitting this form, you consent to receive SMS messages from us regarding important updates, promotions, and offers. Message and data rates may apply. You can opt out at any time by replying 'STOP' to our messages. Your consent is not a condition of purchase
By submitting this form you agree to the Supermums Privacy Policy

Shopping Basket