Salesforce Career Change from Dentistry – Alaana’s Success Story

Alaana retrained with Supermums to make a Salesforce career change from dentistry, building confidence, real experience and a flexible, well-paid admin role.

Alaana's Story

  • Course:Salesforce Admin Course
  • Region:USA
  • Sector:Health Services
  • Job Title:Salesforce Senior Administrator
  • Works:Corporate
  • Lives:UK

Alaana achieved a Salesforce career change from dentistry with Supermums — retraining from dental hygienist to Senior Salesforce Admin while achieving flexibility and a higher income.

Previous Role: Dental Hygienist
New Role: Senior Salesforce Administrator (San Fran / London)

“Supermums gave me the structure, confidence and community to switch careers, learn fast, and land a flexible, well-paid Salesforce role I love.”

Alaana spent seven years in dentistry, but the routine left her unfulfilled and affected her mental health. As a new mum, she needed a role that offered school-friendly flexibility and solid earnings. Whilst living in San Francisco, encouraged by her husband and inspired by the Salesforce community (and seeing Heather on stage at Dreamforce), she chose Supermums Salesforce Admin training to pivot into tech.

Alaana decided to pursue a Salesforce career change from dentistry because…

“I loved talking to patients, but I wasn’t learning anything new in dentistry. I wanted a career that let me take my daughter to school and pick her up, while also giving me a good income. Salesforce appealed because you can become more technical without needing a computer science degree.”

Alaana decided to upskill in Salesforce with Supermums because…

“I joined the Supermums Ultimate Admin Course because I needed structure and accountability. The weekly lessons, homework, and a mentor suited my learning style perfectly. My mentor had a similar IT/mum background and supported me during — and beyond — the course.”

“Supermums goes beyond Trailhead. With guided lectures, a dedicated mentor, hands-on builds in a developer org, and work experience, I built a real portfolio. That set me apart from candidates who had only done self-study.”

Alaana was able to launch her new Salesforce career successfully because…

“Networking was huge. Supermums showed me how to build a strong LinkedIn profile and the community always cheered me on. The work experience with a nonprofit consultancy gave me hands-on Salesforce Flow automation and business analysis skills — exactly what employers wanted.”

“When I found my first solo admin role. I was honest that I was new, but I had my Salesforce Admin certification, a portfolio, and a network of support behind me.”

Alaana has now successfully achieved a Salesforce career change from dentistry that offers her…

“I progressed to Senior Salesforce Admin in London within two years. I choose my office days, pick up my daughter from school, travel to Barcelona for work, and I’m heading to San Francisco for Dreamforce. Right now, I’m focused on AI projects — and if you can get into Salesforce AI, do it, because employers are looking for those skills.”

Final Thoughts on a Salesforce career change from dentistry

“You don’t need to know everything on day one. Employers value transferable skills like problem-solving and communication. Supermums didn’t just train me; they gave me confidence, real-world experience, and a community that still has my back. If you put in the effort, you can absolutely make this career change.”

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