Kamilla: From Accidental Admin To Flexible Salesforce Career With Supermums

Kamilla initially became an “accidental admin” when her role unexpectedly included launching and managing Salesforce within her previous organisation. Despite enjoying the role, the lack of flexibility after having her first child became a significant issue. After experiencing redundancy due to rigid work arrangements, Kamilla sought a career offering both professional growth and the flexibility […]

Kamilla's Story

  • Course: Salesforce Consultancy Course
  • Region: EMEA
  • Sector: Technology
  • Job Title: Salesforce CRM Specialist
  • Works: Refeyn
  • Lives: United Kingdom
Kamilla initially became an “accidental admin” when her role unexpectedly included launching and managing Salesforce within her previous organisation. Despite enjoying the role, the lack of flexibility after having her first child became a significant issue. After experiencing redundancy due to rigid work arrangements, Kamilla sought a career offering both professional growth and the flexibility to balance her family responsibilities.

 

Kamilla decided to upskill and launch her Salesforce career because …

“I was originally introduced to Salesforce in a previous role, where I helped launch and maintain the system. After returning from maternity leave, the hospitality industry’s lack of flexibility meant my job wasn’t sustainable. Eventually, I was made redundant, which allowed me to take a career break to care for my children. When I discovered Supermums, I saw the opportunity to restart my career with the flexibility I needed.”

 

Kamilla decided to upskill in Salesforce with Supermums because …

“I found Supermums in late 2017, and their online format immediately appealed to me, especially as I had two young children. The flexibility to study online, access recorded sessions, and learn at my own pace was ideal. I felt confident taking the course because Supermums appeared trustworthy and credible from the outset.”

“The course was extremely relevant and provided transferable skills that I could apply across various industries. It matched my need for flexibility perfectly, allowing me to study and eventually pass my Salesforce admin certification after three attempts. The supportive and personal approach of Supermums set it apart from other programs I considered.”

 

Kamilla was able to launch her new Salesforce career successfully because …

“Supermums provided the structure, knowledge, and community support I needed to transition successfully into a Salesforce career. Shortly after gaining my certification, I secured a role in a completely different industry, demonstrating the adaptability and value of the skills I learned. The Supermums alumni community continues to be an invaluable resource, offering ongoing support and advice whenever I need it.”

“I further enhanced my skill set by enrolling in the Salesforce Consultancy Skills Course with Supermums, helping me approach my role strategically, think outside the box, and manage projects more effectively.”

 

Kamilla has now successfully achieved a Salesforce career that offers her …

“I currently manage Salesforce for around 80 users, primarily focusing on Sales Cloud and Service Cloud. My role involves user support, troubleshooting, and system maintenance, along with project-based tasks such as integrating Salesforce with other platforms. Most importantly, my job offers the flexibility I’ve always sought. I work mostly remotely, attending the office typically once a week but maintaining considerable flexibility. This arrangement allows me to spend evenings with my children, send them to school at normal hours, and be present for family teatime, greatly enhancing my work-life balance.”

 

Where has Kamilla’s Salesforce career taken her since she started?

“My role has provided stability and growth for nearly two years, allowing me to continually learn and adapt. Every day presents new challenges, making the job engaging and rewarding. The flexibility means I can manage family commitments effectively, ensuring my children have the support they need without compromising my professional aspirations.”

Final Thoughts …

“The decision to join Supermums was life-changing. Not only have I found a fulfilling career that accommodates my family’s needs, but I’ve also become part of an incredible, supportive community. The ongoing support from the alumni network ensures I’m never alone in facing professional challenges.”

 

To find out more about how to start a career using Salesforce, visit “What is a Salesforce Career”

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