Isobel: From Stay-at-Home Mum to Salesforce Admin

Isobel spent 15 years as a stay-at-home mum before discovering Salesforce through a friend’s recommendation. Initially unfamiliar with the platform, Isobel was drawn to the promise of flexible, home-based working, a good salary, and extensive career development opportunities. Seeking structured guidance and practical work experience, Isobel chose the Supermums Salesforce Admin course, which successfully equipped […]

Isobel's Story

  • Course: Salesforce Admin Course
  • Region: EMEA
  • Sector: Business Services
  • Job Title: Salesforce Admin
  • Works: CloudPlease
  • Lives: United Kingdom
Isobel spent 15 years as a stay-at-home mum before discovering Salesforce through a friend’s recommendation. Initially unfamiliar with the platform, Isobel was drawn to the promise of flexible, home-based working, a good salary, and extensive career development opportunities. Seeking structured guidance and practical work experience, Isobel chose the Supermums Salesforce Admin course, which successfully equipped her with the skills and confidence to land her first-ever professional job as a Salesforce Administrator at a consultancy.

 

Isobel decided to upskill and launch her Salesforce career because…

“Before starting my Salesforce journey, I had been a stay-at-home mum for 15 years. I initially heard about Salesforce through a friend who met Heather from Supermums at a conference, where Heather explained the benefits of a Salesforce career and the support offered by Supermums. At first, I didn’t know anything about Salesforce and even thought it involved selling, which didn’t appeal to me. After researching it further, I realised Salesforce offered flexible, home-based work, good pay, and a versatile career path with numerous opportunities for growth. This flexibility was particularly important as my youngest child was still very young at the time.”

 

Isobel decided to upskill in Salesforce with Supermums because…

“I chose the Supermums Salesforce Admin course primarily because of the work experience component. Having been out of the workforce for so long, I had no professional background in a technical field. The structured work experience provided by Supermums was crucial for building my confidence. It allowed me to demonstrate my skills both to potential employers and, importantly, to myself. Additionally, the online format of the course and the support from my mentor were fantastic and greatly enhanced my learning experience.”

 

Isobel was able to launch her new Salesforce career successfully because…

“The Supermums course directly helped me secure my first job as a Salesforce Administrator. My plan initially was to settle my youngest child into school, study for the Salesforce Admin exam, and then begin job hunting. However, I was contacted via LinkedIn by my current employer for an interview—even though I hadn’t yet passed my Salesforce Admin exam. Thanks to the practical work experience and the skills I gained through Supermums, I was able to confidently handle both the technical test and interview, ultimately securing the job. The hands-on work experience and mentorship provided through the course were instrumental in my smooth transition into a professional Salesforce role.”

 

Isobel has now successfully achieved a Salesforce career that offers her…

“Currently, I work as a Salesforce Administrator at a consultancy called CloudPlease. My role involves a mix of support and project-based tasks. Each day I handle support tickets, manage multiple smaller projects, participate in client meetings, and present work outcomes. This variety keeps my job engaging and exciting. The role also offers the flexibility I need as a mother, allowing me to effectively balance my work and family responsibilities. It has fully met my needs in terms of flexibility, career growth, and satisfaction.”

 

Where has Isobel’s Salesforce career taken her since she started?

“Since starting my Salesforce journey two years ago, I’ve gained significant confidence and expanded my skills. I have earned additional Salesforce certifications, including Platform App Builder and Advanced Administrator, further enhancing my professional capabilities. My role involves hands-on experience with various Salesforce products and integrations, including Marketing Cloud, Experience Cloud, Form Titan, Form Assembly, Twilio, and Simeo. The fast-paced, varied environment at CloudPlease has allowed me to continually learn and grow. My future goal is to deepen my expertise in Marketing Cloud, furthering my professional development in this area.”

 

Final Thoughts

“If you’re considering a flexible career and enjoy problem-solving, Salesforce is an excellent choice. It can feel overwhelming at first due to the vast amount of information, but remember, it’s normal to continually learn and occasionally look things up—everyone does it. My experience with Supermums has shown me the importance of practical work experience, community support, and ongoing learning in building a successful Salesforce career.”

 

To find out more about how to start a career using Salesforce, visit “What is a Salesforce Career”

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