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EJ: From Personal Trainer to Salesforce Admin

EJ initially built her career in IT as a benchmarking analyst, but shifted gears to become a personal trainer to gain flexibility while raising her children. As her daughters grew older, EJ sought to re-engage her analytical skills and move into a career offering greater stability, collaboration, and intellectual stimulation. Inspired and supported by her […]

EJ's Story

  • Course: Salesforce Admin Course
  • Region: EMEA
  • Sector: Charitable Organisations
  • Job Title: Salesforce Admin
  • Works: Nonprofit Organisation
  • Lives: United Kingdom
EJ initially built her career in IT as a benchmarking analyst, but shifted gears to become a personal trainer to gain flexibility while raising her children. As her daughters grew older, EJ sought to re-engage her analytical skills and move into a career offering greater stability, collaboration, and intellectual stimulation.

Inspired and supported by her husband, a Salesforce technical architect, EJ discovered Salesforce and recognised it as a perfect fit for her background and future ambitions. With structured training, real-world experience, and community support from Supermums, EJ successfully transitioned into a fulfilling new role as a Salesforce professional.

EJ decided to upskill and launch her Salesforce career because…

“After spending 10 years as a benchmarking analyst in IT and later shifting careers to become a self-employed personal trainer while raising my two girls, I felt ready to re-engage my analytical skills and stimulate my brain in new ways. I wanted a career offering more financial stability, flexibility, and the chance to work collaboratively with others, rather than being solely reliant on myself.”

 

EJ decided to upskill in Salesforce with Supermums because…

“My husband, who works as a Salesforce technical architect, encouraged me to explore Salesforce as a new career path. He had heard excellent feedback about Supermums from a UK Salesforce conference, and recommended their structured training. The accountability of scheduled live sessions appealed to me, allowing direct interaction with trainers and mentors. The supportive community and real-world internship experience also played significant roles in my decision.”

 

EJ was able to launch her new Salesforce career successfully because…

“The practical experience through the Supermums internship was invaluable; it significantly boosted my confidence, providing hands-on Salesforce experience and exposure to a live production environment. Furthermore, the Supermums recruitment team helped place me into roles with two charities, promoting my strengths and building my confidence. Their support encouraged me to leverage my strong communication skills, which employers valued as highly as technical proficiency.”

“The mentorship I received was another key highlight. It was incredibly valuable to have someone so experienced working in the ecosystem, offering real insights and guidance as I transitioned into the field.”

“I also had to shift my mindset, with the Supermums team helping me focus on what I could do instead of what I didn’t have. That perspective made a huge difference in how I approached interviews and roles.”

 

EJ has now successfully achieved a Salesforce career that offers her…

“I currently work three days a week as a Salesforce Administrator, though my role is closer to a Business Analyst, focusing on communicating strategic objectives and Salesforce functionality to the leadership team. This role meets my goals for flexibility and provides ongoing opportunities for skill development, such as earning my Business Analyst certification. It’s rewarding to use my interpersonal skills alongside technical knowledge to deliver meaningful organisational change.”

“One of the things I’ve been told is that while I may not have been the most technical candidate, I stood out as the best communicator—and that was exactly what the organisation needed. That feedback really reinforced that I’m on the right path.”

 

Where has EJ’s Salesforce career taken her since she started?

“Since completing the Supermums Admin course, I’ve progressed from internships into independent roles with charities. I’m increasingly drawn toward business analysis, as it aligns closely with my skill set and offers better compensation. I recently completed my Salesforce Business Analyst certification, which reinforced my ability to analyse, optimise, and clearly communicate business processes and Salesforce solutions. Moving forward, I’m keen to continue expanding into business analysis and potentially explore opportunities involving AI integration within Salesforce.”

“I’m also staying on top of the latest developments by committing time each week to learning—whether that’s tuning into the Salesforce Admin podcast, reading from various user groups like the nonprofit or reports groups, or simply exploring Trailhead content. There’s always something new, and I try to stay connected to the community and industry trends.”

“It’s time to take the plunge and fully step into the Business Analyst space—it’s where my strengths lie, and it’s a role I’m excited to grow into even more.”

 

Final Thoughts

“Supermums provided me with essential skills, practical experience, and ongoing support, significantly easing my career transition. The structured learning, mentorship, and community engagement have been invaluable in helping me confidently step into the Salesforce ecosystem. I’m excited about my future growth and continuing to leverage my strengths to make a meaningful impact in my roles.”

 

To find out more about how to start a career using Salesforce, visit “What is a Salesforce Career”

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