Career Change from Teaching to Tech: Rebecca’ Story

Rebecca changed career from teaching into tech with Supermums and now work as a Customer Success Executive at global data and AI company GWI.

Rebecca

  • Course:Salesforce Admin Course
  • Region:EMEA
  • Sector:Education
  • Job Title:Senior Customer Success Executive
  • Works:GWI
  • Lives:London

Rebecca made a career change from teaching to tech as she needed more flexibility. With Supermums training, mentoring, and community support, she earned her Salesforce Admin certification and is now a Senior Customer Success Executive for GWI.

Previous Role → New Role
Teacher → Customer Success Executive (GWI)

“It opened doors I didn’t expect. The support, flexibility, and community made all the difference.”

Making the Career Change from Teaching to Tech

Before joining Supermums, I was working as a teacher. I loved teaching, but as a single parent, I found that the early mornings, long hours, and lack of flexibility were becoming increasingly difficult to manage.

Everything changed during a charity bike ride from London to Paris, where I met a group of Salesforce professionals. Over a few days of cycling together, I heard about their careers in tech — flexible, rewarding, and full of opportunity. Their stories made me reflect on my own skills and the kind of life I wanted to build for myself and my family.

I realised that many of my strengths as a teacher — communication, organisation, and problem-solving — could easily transfer into a new career. I just needed the right training and support to make it happen.

Why I Chose Salesforce and Supermums

When I discovered Supermums, it immediately felt like the right fit. I wanted to retrain in Salesforce and join a community that understood what it meant to balance learning, work, and family.

The Salesforce Administrator course gave me everything I needed — not just skills, but confidence and support.

  • The structure of the course made even complex topics manageable.

  • My mentor guided me through technical challenges and my project work.

  • The community made me feel supported and understood from day one.

  • The flexibility meant I could study around school holidays and family commitments.

Everyone was so welcoming, and I quickly realised that my teaching background wasn’t a barrier — it was a strength.

“Everyone could relate to one another. It was so supportive and welcoming — a place where your background is valued.”

My New Career Change From Teaching to Customer Success Executive

After completing my Salesforce training with Supermums, I secured a role at GWI, a leading global research and AI data company.

I now work as a Customer Success Executive, supporting clients across 54 global markets. My role includes managing renewals, helping customers use the platform effectively, and ensuring everything runs smoothly within Salesforce, which I use every day.

Supermums gave me both the technical foundation and the confidence to step into a completely new industry. I’m now working in a role that’s flexible, dynamic, and aligned with the life I want to create for myself and my family.

“Supermums gave me the confidence and structure to take my career in a new direction. I use Salesforce every day in my new role.”

For Those Thinking About a Career Change

If you’re a teacher thinking about a career change into tech, I’d say — go for it. The skills you already have are so valuable in this industry.

Get involved in the community, attend networking events, and connect with people who have already made the change. You’ll soon see how many doors it can open.

“Go to the events and networking sessions — you never know who you’ll meet. People value transferable skills, especially from teaching. Supermums helped me see how relevant my experience was.”

Are you looking to gain in-demand tech skills?

We’ve helped over 1800+ trainees, across 10 different countries, find flexible, well paid roles in the Salesforce ecosystem.

Grab your place on our Salesforce Admin Course to relaunch you career with a full package of support to accelerate your success.

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