Andrea: How She Turned Struggles into Success with Supermums

Andrea’s journey into Salesforce began as a self-driven endeavour. She initially took the solo route, learning on her own and earning her certification independently. However, despite her efforts, she found that breaking into the industry without real-world experience and guidance was more difficult than expected. She explored various networking opportunities and career events but struggled […]

Andrea's Story

  • Course: Salesforce Admin Course
  • Region: EMEA
  • Sector: Technology
  • Job Title: Functional Consultant
  • Works: Nebula Consulting
Andrea’s journey into Salesforce began as a self-driven endeavour. She initially took the solo route, learning on her own and earning her certification independently. However, despite her efforts, she found that breaking into the industry without real-world experience and guidance was more difficult than expected. She explored various networking opportunities and career events but struggled to land a role. It wasn’t until she discovered Supermums that she found the structure, support, and community she needed to turn her learning into a career.

 

Andrea decided to upskill and launch her Salesforce career because…

“I initially started my Salesforce journey as a solo learner, trying to figure things out on my own. I even got certified by myself. But that’s when the challenges began because I realised I was getting nowhere just being on my own. I tried everything that people suggested – I attended networking events, got out of my comfort zone, traveled to London to attend the Women in Tech London Admin User Group. Everyone had advice, but somehow, things weren’t falling into place. I really wanted to get hands-on experience, and that’s when I kept hearing about Supermums from the community. That got me thinking that maybe this was where I would find my answer and my tribe.“

 

Andrea decided to upskill in Salesforce with Supermums because…

“What truly stood out to me about Supermums was their commitment to being a long-term support system rather than just another training provider. When I first spoke to Lynn, she told me, ‘We’re not just going to sit with you and take you through the course – we are there with you throughout. We are like a family, and we’ll always be there to support you.’ That really resonated with me. I joined the six-week Admin Accelerator course because I was already certified and ready to start working, but I needed practical knowledge and experience.

Having a dedicated trainer, Liam, made all the difference. Learning on your own is one thing, but having someone to answer your questions, challenge your understanding, and really make you think critically is another. Liam was incredibly patient, answering all my questions and clarifying doubts. I wasn’t just completing Trailheads on my own anymore—I was actually learning in a structured environment.“

 

Andrea was able to launch her new Salesforce career successfully because…

“The Supermums program gave me hands-on experience and a strong community. The work experience component was fantastic because it simulated an actual work environment. We were given scopes of work, had to collaborate with peers, brainstorm, and set tasks – just like a real job. Initially, I thought it would be a simple checklist of tasks, but instead, we had to think critically and apply problem-solving skills.

Beyond the coursework, the Supermums community played a significant role in my job search. I was actively job hunting before joining the program, but I never came across the opportunity at Nebula Consulting. It was through the Supermums WhatsApp group that I learned about the opening. There’s so much knowledge-sharing in the group, and roles are constantly being posted. I also discovered that Supermums has a recruitment arm, which I had no idea about before joining the course.

The career counselling sessions with Heather were incredibly insightful. She encouraged us to look beyond Salesforce Admin roles and consider positions like CRM Analyst, Systems Analyst, and Functional Consultant. I never would have thought to apply for a consultant role, but Heather’s encouragement gave me the confidence to try. Without that push, I wouldn’t have even considered the opportunity at Nebula Consulting.“

 

Andrea has now successfully achieved a Salesforce career that offers her…

“I am now a Functional Consultant at Nebula Consulting, and I’m absolutely loving my role. The work is dynamic, and I get to apply everything I learned during my Supermums journey. What’s even more rewarding is that during a recent meeting, a senior staff member referenced the project I had worked on with Supermums, remembering the scenario and solution I had presented during my interview. It was a great validation of the experience I gained through Supermums.

The role has provided me with financial stability and the opportunity to work in an environment that continuously challenges and excites me.“

 

Where has Andrea’s Salesforce career taken her since she started?

“Supermums not only helped me get my first role in the Salesforce ecosystem but also equipped me with long-term career skills. The alumni network continues to be a valuable resource – I know I can always reach out to fellow Supermums for advice and mentorship. The job search support, interview preparation, and community engagement all played a crucial role in my success.

One of my biggest takeaways from this journey is the importance of recognising transferable skills. Initially, I doubted whether my previous experiences were relevant, but through career coaching and reflection, I realised that skills like project management, stakeholder communication, and adaptability were all highly valuable. Even during my career break, I was managing global relocations for my family – handling logistics, adapting to new environments, and problem-solving. All of that was project management in real life! I now confidently bring those skills into my consulting role.“

 

Final thoughts

“Joining Supermums was one of the best decisions I made. It provided me with the knowledge, experience, and connections I needed to launch my career successfully. More than just a training program, Supermums is a supportive community that truly wants to see you succeed. If you’re struggling to break into Salesforce, I highly recommend surrounding yourself with the right people and leveraging the resources available, just as I did.”

 

To find out more about how to start a career using Salesforce, visit “What is a Salesforce Career”

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