Heather Black

Day 2 – Meet the Customer Success Platform

Salesforce started with a Sales platform, and it is still the No 1 Sales CRM platform globally. In response to demand and innovation they have however diversified into other products to give customers a scalable cloud solution. It now has products to support marketing, service, e-commerce, analytics and customer community, as well as the ability

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Day 3 – Salesforce powers learning with Trailhead

Trailhead is a free learning platform established by Salesforce a few years ago. It wasn’t around when I started my career with Salesforce and courses were pretty expensive to access. This platform offers internationally recognised certifications for people working in the industry. It has reduced the barrier to entry for so many people to get

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Day 4 – Learn about different careers in Salesforce

Salesforce offers you a career path, there are many roles you can progress into when you have the foundation knowledge of the platform. Our Supermum trainees walk into a wide range of roles after graduating from our course, depending on their previous career. These roles include Project Manager, Data Analyst, Business Analyst, Sales, Marketing, Salesforce

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Journey to PD1 certification

Watch Graham’s video with Abigail as he discusses how he became an accidental Admin turned Technical Consultant on his journey to gaining his PD1 certification. He shares why it’s such a useful cert and gives some top tips on content, studying and preparing for the exam. [button text=”Watch Graham’s video here” radius=”99″ link=”https://youtu.be/Pf-jas-DEsU”]   Want

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Snowforce 2020 – Why its time to give a BAM!

Snowforce is a 2-day Trailblazer Community Conference, organised by the local User Group Leaders. Attendees go to catch up on the latest product trends, learn about creative solutions being built by the most innovative companies, and hear from inspiring industry leaders. Snowforce features 5 learning tracks, a large collection of strategic partners and app providers.

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MarTech average salary is £67k and rising.

Marketing technology has become a major player in marketing departments globally and has been on the rise since 2011. Marketing Technology also known as MarTech, is any digital platform or tool that a digital marketer uses to make their processes easier, streamlined and more effective. As with most businesses, tech-skills are now an integral part of

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