Day 2 – Meet the Customer Success Platform

Salesforce started with a Sales platform, and it is still the No 1 Sales CRM platform globally. In response to demand and innovation they have however diversified into other products to give customers a scalable cloud solution. It now has products to support marketing, service, e-commerce, analytics and customer community, as well as the ability to custom build many other customer requirements.

You have two paths to kick off your career, either learning Salesforce Admin Skills which teaches you the fundemantals of the platform and the Sales and Service Cloud essentials, or learning about Marketing Cloud, which is a standalone product that connects with Salesforce.

There isn’t a need to learn all of the products at the get go, but during your career path with Salesforce you can specialise or diversify to learn new products as you wish to keep it interesting.

I enjoy continuing to learn the wide range of new products and using them with clients.

Task 2- Understand the product by watching the demo’s on this webpage

• Commercial Products https://www.salesforce.com/uk/campaign/sem/salesforce-products/
• Non- Profit and Education Cloud Products https://www.salesforce.org/

What’s Next

Task 3 – Learn about Trailhead, the online Learning Platform –  Click Here

Task 4 – Learn about different careers with Salesforce –  Click Here

Task 5 – Find out about to achieve a career with Salesforce with some inspiring stories – Click Here

Find out more about Supermums

If you are interested in learning more about the Supermums Admin or Marketing Cloud Training Courses then click here to download a pack and then book a call with our career consultants.

Get connected with the community in the Supermums Facebook Group

Best Wishes,

Heather