Accelerate your Salesforce Career Coaching Programme

Benefit from coaching tools and techniques to thrive and boost your own confidence and skills professionally and personally with Heather Black, your Salesforce Career Coach.

At Supermums we love to empower people to thrive as a salesforce professional. We achieve this through equipping them coaching tools and techniques to help achieve their full potential. Our coaching programme is available to any salesforce professional.

Accelerate your Salesforce Career Coaching Programme

Sign up to be member of this group coaching programme led by Heather Black, your specialist Salesforce Coach. 

We invite new intakes in Jan, March and June, but we can give you access earlier if want to apply and get started sooner. 

This coaching programme is automatically included for people on our Admin, Marketing and Consultancy Skills training programmes or volunteering as a Mentor for Supermums.

Join us to take practical steps towards your end goal, whether it’s feeling more confident, boosting your communication skills, securing your new job, raising your profile, achieving your promotion or successfully managing and motivating people on a project, plus more.

Programme Info:

  • Price 
  • GBP £360 / £30 pm inc VAT with 12mth commitment
  • USD $480 / $40 pm (12 months)
  • AUD $720 / $60 a month (12 months)
  • Duration – 12 month programme
  • Open for New Apps – Jan, March, June or upon application.
  • EMEA, USA and ANZ time zones

Apply below to join the membership.

Apply Today Book a call

Coaching Tools & Techniques Guide

Within this free download we share some of our favourite coaching tools and techniques that we teach on the Supermums Coaching Course to empower salesforce professionals personally as well as in their projects. 

Download your toolkit

What is Coaching? 

Coaching tools and techniques help to unlock a person’s potential and maximise their performance by identifying and working towards personal and professional goals.

We embed NLP techniques into our coaching to help you make real shifts in your own mindset as well as  understanding the human experience. NLP stands for three most influential components in our lives: neurology, language and programming.The neurological system regulates how our bodies function, language determines how we interface and communicate with other people and our programming determines the kinds of models of the world we create.

How can Coaching help you achieve your goals?

Coaching is a set of powerful tools and techniques which can help you accelerate your success towards a positive end goal. It can help you personally in your career and professionally when working with clients:

  • Overcome imposter syndrome
  • Change negative behaviors and patterns
  • Boost your confidence and self-esteem
  • Get clear on your own unique selling points
  • Get equipped with the soft skills and attributes to be successful
  • Create a clear success plan with achievable goals
  • Improve your communication styles 
  • Understand your own learning style

How does Coaching tools help you on Salesforce projects?

  • Understand emotional intelligence
  • Understand how to motivate people 
  • Understand how to engage people
  • Help your clients to get clear on their goals
  • Influence and generate buy-in to achieve success 
  • Improve your methods of communication 
  • Understand different learning styles
  • Maximise user buy-in and adoption

Coaching is a power tool that every Salesforce professional should have in their toolkit not only for their own development but to deploy on projects they work on to maximise user adoption.

Alongside coaching tools we also share and equip you with key employability skills to use when presenting or pitching in the workplace including how to deliver a demo, prepare a proposal, present powerfully amongst other aspects.

We guarantee your new knowledge will impress your audience.

About Supermums

Supermums was launched to provide training in a flexible way to mums (and now dads) who want to upskill in salesforce careers. We do accept clients from all communities however and we reinvest our income back into our core mission.

Coaching is now a core component of our programmes to empower people with the softer skills, knowledge and attributes to power their career potential.

Join the Coaching Programme if you.. 

  • Feel stuck in a rut and need help moving forward
  • Enjoy feeling part of a community to get motivated .
  • Are keen to learn new coaching skills and add them onto your CV.
  • Are keen to progress and thrive your Salesforce Career
  • Are keen to minimise the risk of projects failing
  • Serious about investing in your career to propel yourself forward with confidence and ambition.

Your success is our success.

Supermums, and Heather Black, the founder has attracted attention for the way our programmes empower people to achieve their ambitions. Heather has been a professional certified coach since 2006 and shares her expertise by speaking, blogging, podcasting and coaching.

Heather is a regular speaker at a range of salesforce and women-focussed events to people to develop their careers and is a contributor to media articles.

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Our Coaching Programme includes

Virtual Training

Learn Coaching Tools and techniques skills from our founder, Heather and our team of coaches, with 12 months access to virtual training resources. These sessions are delivered live during our fortnightly coaching sessions and then available on-demand. 

Bi-Weekly Coaching

Every two weeks we will run a live coaching session led by Heather and her team to coach and support you to success. These are at Friday 12pm BST (6am CDT/9pm AEST) and Monday 9pm BST time (3pm CDT/6am AEST).


We will give you workbooks to get practical on exercises and encourage you to think through and apply the learning to move forward. We don’t want to leave a stone unturned.


Complete the 12 month training modules and achieve a Coaching Skills Certification to showcase your skills on your CV and Linked in Profile.


Ongoing Support

Benefit from continued motivation, training and expertise by progressing on to our  admin, consultancy or marketing cloud track. 


We will set you relevant themes to think about and reflect on with regular emails, blogs, podcasts, webinars and Q&A’s in the facebook community with relevant stories.

Employment Readiness

Learn how to prepare and pitch yourself at interviews as an employee or independent contractor. Understand how prepare your CV or a proposal to secure your next job.


Learn, share and grow with other salesforce professionals through both our online communities and in person events. Join our Supermums Facebook Group to get motivated and engaged in weekly activities.


Tap into our recruitment team to review your CV, prepare you for interview and let you know about potential roles. 

This course is..

Remote and flexible: Join the virtual sessions at two different time slots to suit your time zone. Watch replays and on-demand recordings in your time.

Unique: We are a specialist career coaching programme for individuals within the Salesforce eco-system. We get your journey and your potential so we tailor our programme specifically to help you accelerate you success.

Needed: Learning salesforce technical skills isn’t the only key to success, you have to believe in your own potential and apply soft skills within your salesforce projects. Coaching can add value to your life personally and professionally.

Great Value: Available as a group coaching programme we are able to make coaching available at an affordable price that would be super expensive on a one to one basis. We can provide access to one to one coaching if you desire.

The Coaches

Heather Black, is the founder and CEO of Supermums and the ultimate ‘Salesforce Coach’. She has been coaching people to accelerate their career and business since 2006 as a qualified as a Coach and NLP practitioner. She ran a coaching company for 6 years with 20 coaches supporting over 10,000 people. She used Salesforce CRM to manage her coaching company and this kickstarted her Salesforce career in 2010. She decided to train as as a Salesforce Consultant in 2011 and she now manages a UK Salesforce Consultancy with over 20 employees, approximately 60 admin trainees a year and has overseen over 550 projects. With Supermums she actively delivers the Consultancy Skills Programme and Coaching Programme.

Zoe Lynds, is the Operational Director of Supermums. With 20 years experience in HR and Recruitment, she has years of experience managing and coaching individuals and is a certified NLP practitioner.

We are also supported by other members of our team with coaching certifications.

What our trainees say…

“I immediately ordered a success journal after listening to the Supermums coaching session. I’m now thinking of my Trello lists in a whole new way. Thanks Zoe, Heather and all the Supermum participants. I love the way the sessions always give us practical tasks to try. Easy but transformative.”

“One of the highlights of my fortnight at the moment is definitely the Supermums Coaching call!

Heather clearly has a wealth of knowledge and expertise with respect to coaching and this always comes across in the coaching calls.

The calls cover numerous tools and techniques, all of which are explained clearly.”

Heather herself has a very open and welcoming style, which I’ve found has resonated with me much more than some other type of coaching I’ve been exposed to in the past.

The calls are a wonderfully supportive forum for self-improvement and I look forward to reaping more benefits from them in the future! “

Personally, the coaching priceless!!  I would imagine many of us can benefit from coaching in various aspects of our lives, however, when someone is re-entering the workforce after an extended hiatus or perhaps up-skilling and changing career paths, it’s priceless!  Both situations can cause a bit of an “identity crisis” and coaching helps individuals really dig down and identify their fears and insecurities and build upon them to become strengths.  It’s like having a big sister or mentor by your side for the journey to keep encouraging you and challenging you and giving you tips to grow and become more confident in your abilities.

“As someone re-entering the workforce, I’ve really needed to pivot my focus.  The Circle of Life map was very eye opening which led me to really reflect on what it may look like or what I may WANT it to look like as I embark on this new season of life.  I also spent quite a bit of time reflecting on my values and turning them into more affirmations.  I still have a goal to get more consistent with my journaling but the exercises have inspired me to start again and has given me a guide or roadmap for my journaling.  The tools have helped me to focus on a mind set shift necessary to achieve my goals with a new career.  “

I love the hands on tools and homework :)!  I love listening to webinars and podcasts but actually being given tools to put it into practice forces me to take action.  And then seeing my thoughts and goals and reflections on paper feels like a first step in making them real.  Having the bi-monthly calls is great for accountability!  Last but not least, the guidance and instruction is delivered in a very thoughtful way. It isn’t intimidating or overwhelming.  It’s like getting really sound advice from a friend :).

Supermums is championed by Salesforce

Heather is recognised as a trailblazer and was awarded a coveted Golden Hoodie from Salesforce for her work supporting mums globally. Salesforce created this trailblazer video to showcase the work of Supermums and invited her to speak in-front of 10,000 people at Salesforce World Tour. Supermums is now renowned in the Salesforce eco-system and has attracted volunteers and employers worldwide. Supermums is a registered Salesforce Partner.

Apply Today

Award Winning Industry Recognition

Salesforce also nominated for Supermums and Heather for a number of other awards to celebrate our work in the sector.

Apply Here