How to Study for the Salesforce Business Analyst Certification
By Heather Black

If you are working as a Solo Salesforce Administrator or Salesforce Consultant you will want to invest time in developing your Business Analyst Skills so you can confidently gather, propose and document requirements and demonstrate the ROI of your work.
At Supermums we take learning seriously and we want you to be the best Salesforce professional you can be.
When you successfully pass your Business Analysis Certification you should beable to represent the following traits:
- You can confidently ask the right questions to gather funtional and non-functional requirements
- You can confidently propose different scenarios to come up with the right solution.
- You can confidently document requirements and present them back to the stakeholders.
- You can prioritise requirements in partnership with the client.
- You can build a business case and demonstrate the ROI of your deliverables.

We therefore recommend the following study tips to really help you get equipped and knowledgeable with Platform App Builder:
2. Complete our On-Demand Consultancy Skills Course to get all of the information you need.
This 12 week course is delivered by our CEO Heather Black and covers the following content to prepare you for the job and certification. It’s available now and only £750
- Introduction
- Business Analysis Techniques
- Requirements Engineering
- Agile Project Management Methods
- Change Management Strategies
- Business Analysis Scripts for Salesforce Products
- Tools and Templates
Why choose our course:
- Based on Industry Best Practice Principles
- Tailored to Salesforce Products
- Simplified Learning with Clear Explanations
- Plug and Play Templates to Hit the Ground Running
- Holistic Training Covering 3 Essential Disiplines
- Become part of the Supermums Community
3. Build a Demo of your preferred Salesforce Products
As a Business Analyst you need to beable to show and tell a great Salesforce Demo Org that  showcases the different technical scenarios available to your stakeholders. Giving them a visual run through allows them to choose the best solution to re-design their system and processes. Check out our YouTube Video on how to build a great demo here.
4. Produce a Business Analysis Questionnaire and Presentation Deck
Make sure you are ready to gather all of the functional and non-functional requirements related to implementing a Salesforce Cloud Solution and consider all of the technical considerations to know your options. We equip learners with out-of-the box BA scripts and presentations on our Supermums Consultancy Skills Course.Â
Use Focus On Force Questions to test your areas of knowledge and assess how ready you are for the exam.
6. Get Clarity on an Historical Org as a Business Analyst with Sweep
Check out third party apps to give you visibility of an org and what it is currently doing.
Check out Sweep –
Business Analysts: Gain radical clarity with AI-powered Documentation & Visualisation
Gain full visibility into your org’s metadata with AI-powered Documentation, real-time change tracking, and impact analysis to ensure stability, security, and optimized performance.
- Visualize processes on an AI-powered visual workspace
- Auto-generate Documentation of your Salesforce configuration
- Query AI agents to identify inefficiencies in your setup

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