Heather Black

Learn how AI can support Salesforce user adoption, making it easier for teams to harness the full power of the platform. Also meet Rocketphone.ai, a cutting-edge app designed to leverage AI for improving Salesforce adoption and overall user experience.

Salesforce Admins play a pivotal role in ensuring the smooth functioning of the CRM platform. And with effective content management strategies and leveraging AI-driven tools, they can significantly boost productivity and support teams more effectively. Find out how.

As an Admin, you don’t have time to spend manually documenting everything in Salesforce, and things then get stuck in your backlog. Sweep understand how important Salesforce documentation is and how to automate it. Here are there 5 reasons why you need this as a Salesforce Admin!

Find out how you can harness the powers of AI to save yourself time as a Salesforce Administrator. Get through your backlog in twice the time by improving how you work and harnessing some great new AI features.

Do you track changes related to data in your system? To align with GDPR regulations, its essential to do this. Let us show you how with key fields and guidelines to help your keep your Salesforce data safe and secure.

Does your organisation have a Salesforce Data Incident Response Plan? By creating guidance and a team to prevent, monitor and manage data and security incidents, it ensures minimal impact and can restore normal operations as quickly as possible.

When it comes to data handling, two key terms often confused are data governance and data management. While they may sound similar, these critical concepts serve distinct purposes in the data landscape. We’ll break down the nuances between the two to understand their roles and how they work in tandem to manage an organisations cyber security.