Job Profile: Salesforce Consultant

A Salesforce Consultant is often a hybrid role that can include project management, business analysis, system design and development.

Do you like to tackle complex business challenges and solve them through business improvements? A Salesforce Consultant delivers innovative solutions to ensure your customers are successful. They are experts with their in-depth knowledge of business processes and Salesforce making them a trusted advisor. 

What’s Salesforce? Salesforce is a customer relationship management solution that gives every business team⁠—from sales and marketing to commerce, service, and beyond—a single, shared view of every customer.

Typical Responsibilities of a Salesforce Consultant:

  • Undertake demos, prepare proposals for client pitches
  • Deliver an onsite business analyst and consultant role with clients
  • Support internal quality improvement and business process management
  • Manage the evaluation process of Salesforce services
  • Be involved and take care of deliverable content as per client needs
  • System admin and designing new functions
  • Working closely with variety of stakeholders, requirements gathering and analysis

These are the most common general skills listed in job postings for Salesforce Consultant roles. Chances are you already have some of these transferable skills:

  • Excellent communication skills
  • Proven stakeholder management skills
  • Effectively communicator at multiple levels in the organisation
  • Excellent presentation and facilitation skills
  • Confident, self-assured, team-player, ambitious and driven
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SALARY EXPECTATIONS

  • UK – £44,500 – £76,000
  • USA- $1127,500 – $144,000
  • AUS – $110,000 – $145,000

CERTIFICATIONS NEEDED

  • Bachelor’s degree in Business, IT or a related field
  • Salesforce Administration Certification desirable
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