Job Profile: Salesforce Administrator

You bring innovation to life, bridging the gap between business requirements and technology.

The starting certifications are Salesforce Administration, Advanced Admin and App Builder and then progressing to learn other product specialisms depending on the needs of the business.

The role of a Salesforce Administrator is focussed on developing and maintaining a system and learning the Salesforce products as required. You might also adopt a trainer role to help people use and manage the system.

What is Salesforce? Salesforce is a customer relationship management solution that gives every business team⁠—from sales and marketing to commerce, service, and beyond—a single, shared view of every customer.

Typical Responsibilities of a Salesforce Administrator:

  • Hands on configuration responsibilities – validation Rules, Workflows, Process Builder etc
  • Creating Training Manuals and Process Maps
  • Delivering Training and Support to Users
  • Input into design and customisation process

These are the most common general skills listed in job postings for Salesforce Admin roles. Chances are you already have some of these transferable skills:

  • Communication (written and verbal) 
  • Stakeholder Engagement
  • Business Analysis
  • Project Management Effectively 
  • Confident, takes initiative and has good attention to detail
  • Team-player and keen to learn 

Salary Expectations

  • UK – £30,000 – £57,000
  • USA- $94,000 – $122,000
  • AUS – $85,000 – $130,000

CERTIFICATIONS NEEDED

  • Salesforce Administration certification
  • Salesforce Advanced Admin