Lessons from an Agentforce Implementation – Masterclass

At Supermums, we love giving our community practical, real-world insights to help you grow your confidence and career in the Salesforce ecosystem. So when it comes to understanding new tools like Agentforce, who better to learn from than the people using it right now?

We’re excited to invite you to our upcoming Masterclass: Lessons from an Agentforce Implementation, where two guest speakers will be sharing their personal experience of implementing Agentforce in their organisations — the highs, the challenges, and everything in between.

What is Agentforce?

Agentforce is Salesforce’s new low-code platform for building AI-powered agents that can understand natural language, make smart decisions, and take action across your Salesforce environment. It goes beyond simple chatbots or copilots – these AI agents can execute tasks on your behalf, such as qualifying leads, updating records, or resolving service issues automatically.

Using Salesforce’s Atlas Reasoning Engine, Agentforce agents can plan a sequence of actions, interact with Data Cloud, Flow, and Apex, and trigger processes autonomously or assistively — all while respecting the rules, permissions, and privacy controls in your CRM.

In short, it’s a powerful new way to automate smarter — and help businesses run faster and more efficiently with AI at their core.

Join the Agentforce Masterclass

In this live session, you’ll hear from two Salesforce professionals who’ve recently implemented Agentforce. They’ll be sharing:

What Agentforce is really like to work with day-to-day
Why they chose it and what they hoped to achieve
How they handled the setup and configuration process
Lessons learned – from wins to roadblocks
Tips to help others on the same journey

Whether you’re an Technology Lead, Admin, Consultant, Project Manager, or Business Analyst, you’ll walk away with fresh insight into what this emerging technology means for your role and how to approach an implementation with confidence.

Meet Our Guest Speakers

We’re thrilled to be joined by two inspiring guest speakers who’ve been at the forefront of Agentforce adoption. They’ll be offering a behind-the-scenes look at their implementation journeys. Whether you’re in the early planning stages or already hands-on with Agentforce, their insights will be invaluable in shaping your own roadmap.

Why You Should Attend

This masterclass is perfect if you:

• Want to understand how AI agents can be used in real-world Salesforce orgs
• Are planning an Agentforce project or working with clients who are
• Want to hear the honest, practical truth about what works (and what doesn’t)
• Love learning from other professionals’ experiences

Event Details

Masterclass: Lessons from an Agentforce Implementation
Live Online Event
Thursday 26th June
12 Midday – 1pm
Register here to attend

Don’t miss this chance to learn directly from those who’ve done it.
Gain insider tips, avoid common pitfalls, and start building with AI the smart way.