Beginners Guide to Learning Salesforce

By Jennifer Wood

June 27, 2024
5 min read

What is Salesforce?

Do you want to know why people are talking about changing careers and upskilling using this? 

At Supermums we specialise in helping mums (and dads) to relaunch & reshape their careers for the better. We have helped over 1400+ people from over 10+ different countries globally, all with a wide range of education & industry backgrounds, to relaunch into flexible, well paid careers that improve their circumstances, and mean more family time.

Whether you are returning to work after a break, on maternity / paternity / career leave, or currently working and looking for something with more flexibility or better pay, we’ve got you covered! Supermums are passionate about education, and we accelerate your success by providing not only the technical training, but also mentoring, coaching, work experience, peer support and job search support.

  • Do you want to…
  • EARN more by transferring your existing skills into a new career?
  • LEARN new skills where employer demand is high and talent is in short supply?
  • WORK with more flexibility?
  • Have a CAREER with progression where you can earn on average £5k/ US $10k a month, even working part time?
  • Work from ANYWHERE in the world with an internationally recognised certification?

You’ve come to the right place, and we’re hosting a ‘Beginners Guide to Learning Salesforce’ on Monday 8th July @ 12pm BST and @ 12pm ET / 5pm BST.

What is Salesforce?

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform.

What is CRM? Think of it like a special toolbox for businesses, or a big address book combined with a personal assistant. It helps businesses organize and manage all the information about their customers in one easy-to-access place. Having a full 360-degree view of customers makes it easier to understand them, so services offered by the business can be tailored to customers’ specific needs – which then promotes overall satisfaction. 

In simple terms, Salesforce is like a supercharged customer organizer that helps businesses keep their customers happy and coming back for more. That’s a win-win for both the business and its customers!

Salesforce is trusted by 150,000 companies globally, 30,000 non-profits including 99% of Fortune 500 customers. These customers span a whole range of industries from health to retail to automotive and beyond. The demand by companies to implement and manage a CRM continues to grow especially with an ever growing virtual workplace. Salesforce have predicted 11.6m new jobs will be created by 2028 but currently there isn’t enough talent to service current demand never mind future demand.

Would you like a flexible and well paid career?

With more and more businesses adopting the use of Salesforce worldwide, career prospects in the Salesforce ecosystem are progressively increasing. Though the need for specialization has grown more significant, the demand for positions like Admin, Developer, Consultant, Architect, and Analyst remain. There’s always lots of room for career progress depending on where you want to excel (and the pay is pretty competitive too!).

How do i learn Salesforce?

Salesforce offers so many different career options, all validated by ‘getting certified’. As a beginner, you can pick one of many paths which include: Associate, Administrator, Consultant, Developer, Architect, Designer, and Marketer. The highest level of certification in Salesforce is a Technical Architect and having this certification signifies your mastery of the platform’s technical architecture and design concepts. 

While experience and hands-on practices are still the best ways to learn and hone your Salesforce skills, certification exams make sure you’ve mastered theoretical concepts, and you get a shiny badge to put on your LinkedIn profile so others in the ohana (Hawaiian for community) can celebrate your success.

There are a wide array of training resources such as Trailhead to support your self study, or you can choose a Salesforce Training Provider (like Supermums) who can help guide you through relevant courses aimed at a certain career path to help you not only learn, but understand, gain work experience and set you up for success.

Find out more at our ‘Beginners Guide to Learning Salesforce’ webinar.

Join us on 8th July as we host our beginners guide to learning Salesforce, with Supermums in-house Salesforce certified instructor, Liam.

Includes Q&A so you can ask those questions to really find out what it is, why its so popular, and how your existing skills could compliment using Salesforce.

We’re hosting 2 webinars @ 12pm BST & 12pm ET. Register for whichever session works best for your schedule:

What will I learn at the webinar?

Join Lyn, Customer Success Manager and Supermums Alumni, as she shares more about what Salesforce is, how to use your existing skills and knowledge when finding the right Salesforce course that’s right for you, and the career opportunities available.

Liam, our in-house Salesforce certified instructor, will then show you more about where to start as a beginner learning Salesforce and how to get to grips with the basics of the platform, and how to earn yourself your first shiny certification to kickoff your learning journey.

FREE CAREER PLAN: We know that a career change can be a daunting thing which is why we run webinars like this, and offer your free resources like our Career Plan, so that you’re able to make a confident decision about if this is the right next step for you. Get your FREE Career Plan here. Be sure to print it out and put all your thoughts down, including any questions that you might have.


Written By:

Jennifer Wood
Jennifer's role is to look after global Marketing, Communications, Events and all things Social Media to help spread the word of Supermums far and wide!

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