Heather Black

Heather is the founder of Supermums Recruitment and Training. With an extensive background in Salesforce Consultancy, Career Coaching and Training she is passionate about empowering people with the right skills, attributes and knowledge to be successful in their career.

AI for Meeting Notes

The Best AI for Meeting Notes – AI Hack 2

AI for Meeting Notes – Manual note-taking is a thing of the past. With AI meeting notes, you can focus on the conversation and the questions you need to ask, while everything is recorded and summarised.

You can quickly turn meeting notes into follow-up actions, detailed requirements documents, and flowcharts using AI — often up to ~10x faster on specific tasks, with the right guardrails and human review.

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Salesforce Service Cloud Consultant Certification – How to Study and Pass

When you showcase the Service Cloud Certification on your CV, employers expect you to truly understand the product and to have the confidence to implement it. Need a bit more support to feel confident? Here’s our top 8 tips to help you achieve success with Service Cloud.

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Salesforce Platform App Builder: How to Study & Pass

To be a confident Salesforce Administrator, you need 3 certs to help you achieve success, the last one is getting your Platform App Builder certification. Need a bit more support to feel confident? Here’s our top 6 tips to help you achieve success as a Salesforce Admin and by adding Platform App Builder skills to your resume.

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