Heather Black

Heather is the founder of Supermums Recruitment and Training. With an extensive background in Salesforce Consultancy, Career Coaching and Training she is passionate about empowering people with the right skills, attributes and knowledge to be successful in their career.

Salesforce Service Cloud Consultant Certification – How to Study and Pass

When you showcase the Service Cloud Certification on your CV, employers expect you to truly understand the product and to have the confidence to implement it. Need a bit more support to feel confident? Here’s our top 8 tips to help you achieve success with Service Cloud.

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Salesforce Platform App Builder: How to Study & Pass

To be a confident Salesforce Administrator, you need 3 certs to help you achieve success, the last one is getting your Platform App Builder certification. Need a bit more support to feel confident? Here’s our top 6 tips to help you achieve success as a Salesforce Admin and by adding Platform App Builder skills to your resume.

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Salesforce Security and Compliance Masterclass: Smarter Data & Document Management

Protect data. Stay compliant. Work smarter. Why does Salesforce Security and Compliance Matter? Cybersecurity threats are evolving fast, and Salesforce professionals need to understand the risks and the ways to manage Salesforce security and compliance. Data breaches, phishing, ransomware, and compliance failures can all stem from one weak spot: how your organization creates, shares, and

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