Heather Black

Salesforce just announced Headless 360 so what does this mean for your career? The traditional Salesforce Admin role is changing. Here’s what you need to learn beyond admin skills and how to position yourself for the roles that will pay the most in 2026 and beyond. The Highlights of Salesforce Headless 360 Introduction to Salesforce […]

Our new Community Champion programme gives you direct access to Salesforce product experts across the Salesforce ecosystem, right inside your training community. One of the biggest challenges people face when breaking into Salesforce isn’t the initial learning curve. It’s what comes after. You get your Admin certification. You understand the platform fundamentals. And then you

Switching careers can be nerve-wracking, especially into a fast-moving area like AI. But here’s the truth: AI isn’t just for coders or data scientists. A Career in AI is becoming more accessible, and women from all walks of life are successfully stepping into this space, bringing fresh perspectives and invaluable skills. We want to share

AI Tools for Presentations – You don’t need to spend hours writing and crafting presentation decks for workshops and training anymore. With AI tools, you can curate tailored content into a presentation within minutes, rebrand decks using theme templates, and pre-record and narrate the presentation using audio or avatars in less than an hour. This can save a huge amount of time and money on editing and curation.

AI Tools for Project Management – AI project management tools help you plan, track, and deliver work without spending hours on admin. For Salesforce professionals working across discovery, delivery, and adoption, these tools reduce the effort of keeping plans up to date, chasing actions, and turning workshop outputs into structured delivery work.

AI Process Mapping Tools – You no longer need to spend hours building flowcharts after your BA workshops. With AI tools, you can clean up flowcharts you created manually, or create them from scratch within minutes by uploading a spreadsheet of documented requirements.

AI for Meeting Notes – Manual note-taking is a thing of the past. With AI meeting notes, you can focus on the conversation and the questions you need to ask, while everything is recorded and summarised.

You can quickly turn meeting notes into follow-up actions, detailed requirements documents, and flowcharts using AI — often up to ~10x faster on specific tasks, with the right guardrails and human review.

AI Tools for Personal Management – Avoid overwhelm by managing your emails, multiple to-do lists, project tasks, and calendar in one place using AI personal management tools

AI Tools for Salesforce Professionals – Find out how to boost your productivity in business analysis and project management.

Save £750 with our Christmas Bundle Offer this Christmas and boost your earning potential for 2026! Get 50% OFF – the equivalent of £750, off our FULL Salesforce Consultancy Skills Course (valued at £1500) when you buy one of these full price training courses. Did you know you can ‘Buy Now and Pay Later’ on