Heather Black

How to find a Salesforce Job – part 2 – Build your network

How to find your next Salesforce job – part 1 – How to raise your profile

People rarely resist change simply because they are difficult. They resist when they feel uncertain, unheard or unconvinced. Explore four practical motivational strategies that can help you engage people, reduce resistance and achieve lasting adoption.

Is Salesforce a Good Career Choice? We get asked this on a daily basis by people interesting in training with us. The answer is absolutely yes, and here is why.. What is Salesforce? People still think Salesforce is just a CRM. That couldn’t be further from the truth. Salesforce has evolved into one of the

Get started with AI this summer with our AI Bootcamps

Find out how you currently rank in AI efficiency! Evaluate your AI efficiency cross 12 key areas of Salesforce delivery as a Salesforce Admin or Consultant. Understand where you are today, identify your priorities, and build a clear roadmap to AI-powered consulting excellence. Take the quiz now to discover your score out of 60. Do

Supermums launches a brand-new Mums on Cloud Nine podcast series featuring Salesforce Golden Hoodie winners. Hear the stories behind the hoodie — starting with Episode 1 featuring Kaelan Moss.

The biggest career opportunity in the Salesforce ecosystem right now isn’t a new certification — it’s learning how to connect systems and become an integration specialist. Join our Product Enablement Session – Become an Integration Specialist This blog captures the highlights, but there’s a lot more depth in the full session — including a live

In this week’s blog we discus practical ways to optimise a customer support desk using AI to deliver faster resolutions, happier customers, and a team that isn’t running on empty. Every support team knows the feeling. The queue is growing. The same questions keep coming in. Your best agents are spending half their day on

Discover how to optimise the sales funnel using AI and skills like business analysis, agile project management, and change management to make it work.

Discover why learning in a community accelerates your Salesforce and AI career. From peer accountability and mentorship to networking and the hidden job market, here’s how Supermums’ community-driven approach helps you stay motivated, build confidence, and land the role you deserve.