Salesforce Consultancy Skills Experience Week
Join us for 45 mins a day from 6 – 9 November 2023 and learn how to harness the power of AI as a Salesforce Consultant.

Is it for you?
Benefit from this FREE, high quality 4 day training and get equipped to
- KNOW HOW to prep your company or client’s Salesforce Instance ready for AI features
- IMPROVE your productivity as a Salesforce Consultant by using the latest AI technology in your role
- DEMONSTATE the performance and value of AI technology using CRM Analytics
During the Consultancy Skills Experience Week we are sharing snippets of valuable content from the Supermums Consultancy Skills Training Programme and you will also benefit from our FREE Health Check Business Analysis Template.
Register today
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Delivered by experienced Salesforce Consultant, Heather Black and Guest Speakers
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2.5 hours of content to help you take immediate action.
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Free Health Check Business Analysis Template
Skills that every Salesforce Consultant Needs
Get prepared to utilise the the latest AI technology in your Salesforce projects.
Day 1 - Contact Management
An introduction to Compliance and Contact Management. AI can enable you to communicate with your contacts more efficiently if your contact management is compliant and clean.
Day 2 - Data Management
An introduction to Data Management. AI can speed up the creation of messages if ‘accurate’ data can be merged into automatically created emails or messages so find out how to manage, cleanse and validate your data.
Day 3 - Harness the Power of Chat GPT
An introduction to Chat GPT and how it can help Salesforce professionals to improve productivity and efficiency in their role.
Day 4 - Analyse Productivity using CRM Analytics
An introduction to CRM Analytics and how it can help you to analyse the performance of an organisation to assess if AI is really helping it to achieve productivity, business outcomes and efficiency.
Join us for Consultancy Skills Experience Week
We have 4 sessions starting on the Monday 6th November. They will be live @ 2pm GMT / 9am ET / 6am PT each day and will include the below:
Plus, hear from industry experts and alumni on the Supermums Consultancy Skills Training Programme and their hands-on experience.
(all sessions are recorded and will be available on demand if you have registered)
Mon 6th November
Contact Management
with Heather Black, Founder and CEO of Supermums
Tuesday 7th November
Data Management
with Heather Black, Founder and CEO of Supermums
Wednesday 8th November
Chat GPT for Salesforce
with Mark Good, CEO of AI Force
Thursday 9th November
CRM Analytics
with Liam O’Shea, Instructor and Head of Curriculum at Supermums
Hear from our Supermums Trainees
The Consultancy Programme has given me practical resources, and new language and concepts to use with clients and teams I interact with. I have felt much more confident, for example, describing the Agile Project Management methodology and catering for different learning styles. Having a greater understanding of change management has also allowed me to gain greater buy-in by senior leadership. I am excited to continue scale my consultancy work in the months and years ahead.
The Consultancy Skills course has been a very informative experience. The course is very well structured and organized in order to guide through all the steps of an implementation process with Salesforce. Lots of valuable detailed information, templates, and checklists that will make any consultant’s life easier and deliver the best quality of work.
After completing my Admin Cert I really wanted the skills to design new systems and respond to different stakeholder needs throughout the CRM implementation process. I've really enjoyed the Consultancy Skills course as it has given me the confidence to deliver with a clear implementation process for projects, with tools and techniques. It's a great flexible course to fit around my schedule with also the option to stay in touch via chatter and the weekly group coaching sessions.
I think the best thing about it so far is the quality of the information because everything has been relevant to me and I wish I knew it all before I started working as a solo Salesforce Admin! The format of the course is working well for me because it’s all videos which I watch when I have spare time. The course is preparing me to do demos and presentations in real life with clients.I I would recommend it to anyone who has just passed their Admin Cert.
I wanted to supercharge my Salesforce learning but i needed a training course that would offer the guidance and accountability that I needed. I saw Heather at Dreamforce and was so impressed with her passion and vision but more importantly, I was impressed by the structure of the Supermums programme.
"After completing my Admin Cert I really wanted the skills to design new systems and respond to different stakeholder needs throughout the CRM implementation process. I've really enjoyed the Consultancy Skills course as it has given me the confidence to deliver with a clear implementation process for projects, with tools and techniques. It's a great flexible course to fit around my schedule with also the option to stay in touch via chatter and the weekly group coaching sessions."
Benefits of Learning Consultancy Skills



About Supermums and Heather
Heather Black, is the founder and CEO of Supermums.
- Heather now delivers the Supermums Consultancy Skills Programme to upskill Salesforce professionals.
- She started her Salesforce Admin Journey in 2010 and trained as as a Salesforce Consultant in 2012.
- She is Author of ‘Become a Super Salesforce Consultant’ Book – The A to Z of how to Lead a Salesforce Project.
- She grew a Salesforce Consultancy over 8 years with 20 employees and has overseen over 700 projects with 300 clients which won the EMEA Partner of the Year Award.
- She has 8 x Salesforce Certifications and certifications in APMG Agile Project Management, APMG Change Management and BCS Business Analysis and NLP Coaching.
Register for the virtual event here