6 reasons to learn Salesforce Consultancy Skills as a Salesforce Admin

By Heather Black

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April 7, 2025
|
5 min read


“In my newly published book I talk about how to develop your skills as a Salesforce Administrator to advance your career and confidence. Learning Consultancy Skills, is part and parcel of this role. Find out more below!”

Heather is the lead trainer on our Salesforce Consultancy Skills Course and the Author of the Best Selling Book – Become a Super Salesforce Administrator and Become a Super Salesforce Consultant.

Developing your Skills as Salesforce Admin

Whether you are a lifelong Admin, or looking to move into Consultancy , the consulting skills of Business Analysis, Agile Project Management and Change Management are critical to being successful. A super Salesforce Admin is more than just someone who sets up systems, adds users or changes permission sets, they are a bridge between the business and the technology that powers it’s success. So, both Admins and Consultants need consulting skills to be successful in their roles, achieve results and demand the salary they deserve.

Salesforce Admins often ask the questions..

  • How do you effectively gather user requirements?
  • How do you prioritise requirements? 
  • How do avoid scope creep?
  • How do you demonstrate your ££ contribution and value?
  • How do you document requirements?

We can answer these questions for you on the Supermums Salesforce Consultancy Skills Course.

Why do Salesforce projects go wrong?

Industry leading research has investigated the success of CRM projects, and it is proven that projects tend to fail if the following skills are not applied.

  • Executive Sponsorship
  • Business Analysis
  • Change Management
  • Project Management
  • The Right Solution

Success of a CRM project isn’t just about technical knowledge it’s about the design and management of the project, so it’s an area to invest your time

Here are our 6 reasons why you could benefit from learning Salesforce Consultancy skills:

  1. Articulate and demonstrate a clear business case with financial measures of success: E.g. if they spend £xx on the Salesforce salaries and costs it will help them save or make £xx as a result for their business.
  2. Pitch yourself authentically as a Salesforce Consultant and demand a higher salary: The admin terminology is frustrating as companies sometimes align this type of function to a lower skilled ‘administrator role’ and this shouldn’t be the case. Your role is pivotal to the business and you are senior resource who is responsible for ‘transforming’ the performance of the business. We’ll help you understand how to demonstrate your value and get paid what you deserve.
  3. Feel more confident in your skill-set: You’ll be able to evidence your enhanced and relevant skills to banish imposter syndrome for good! One of the reasons we suffer from a gender pay gap is that women don’t shout loud enough about their value and skills. Be confident asking for the salary that matches your skills and experience. The latter being important here too as you can increase your salary as your experience grows.
  4. Secure better work – and more of it: Your CV will look better than those who have simply just secured Salesforce Certs. On the Supermums Consultancy Skills Course we will give you a certification if you have completed the programme successfully. The principles taught on our programme are based on certified courses including BCS Business Analysis Diploma, APMG Agile Change Management, and APMG Change Management. Once you have got some good practical experience under your belt we would recommend taking these courses as your next step.
  5. Get recognised as an expert: Showcase industry recognised tools and frameworks using professional presentations and documented templates throughout your stages of engagement with an organisation – from your first interview to your senior level presentations to facilitated workshops. We can provide you with a suite of tools and templates to hit the ground running within our Consultancy Skills Course!
  6. Great Value: Combined with an Admin certification, these skills will make you very employable or, if already in employment, able to deliver a better service and outcome for users in your organisation in a professional way.

If you want to increase your salary by up to £10k* per/annum in the next 2 months then find out more about our Consultancy Course!

Check out the case studies below of Supermums who upskilled in Salesforce Consultancy Skills

 

 

Next Steps…

To find out more about learning Consultancy Skills, download our information pack

The next course starts on the 22nd April with Live Mentoring Sessions with Heather Black.

The pack is full of details about what our course contains, job opportunities, meet the training team, FAQ’s and hear from past trainees about why they chose Supermums to help them on their journey.

Become a Super Salesforce Admin

Shenita Case Study

“I further enhanced my skill set by enrolling in the Salesforce Consultancy Skills Course with Supermums, helping me approach my role strategically, think outside the box, and manage projects more effectively.”

“The Consultancy Skills Course not only helped me improve my analytical skills but also gave me confidence in working with stakeholders and understanding best practices for implementing Salesforce in real-world business scenarios. One of the most valuable aspects of the course was learning how to take a step back, analyse processes at a high level, and then drill down into granular details. This structured approach to problem-solving has been instrumental in my success.”

” I decided to take both the Admin and Consultancy Skills Course as I wanted to upskill in business analysis as well as Salesforce Admin and their was a good package deal.

With Supermums, you get so much for more from it than just training. You get coaching and mentoring and continued personal development through many other avenues from it!”

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Written By:

Heather Black
Heather is the founder of Supermums Recruitment and Training. With an extensive background in Salesforce Consultancy, Career Coaching and Training she is passionate about empowering people with the right skills, attributes and knowledge to be successful in their career.

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