10 Actions to prevent Cyber Attacks on your Salesforce Org

In this blog we talk about how to prevent cyber attacks in your Salesforce.org.

We want to help Salesforce professionals be aware of cyber threats targeting Salesforce and help you prevent cyber attacks for Cyber Security Awareness Month..

We want you to be aware of the risks, secure your systems and educate your users about cybersecurity threats on your systems. Last week we teamed up with Matt Myers for a Masterclass on how to protect your org and below is a summary of his top tips.

Matt is a Salesforce CTA, CEO, and CoFounder of EzProtect, a virus-scanning solution for Salesforce.

With 18 years in the Salesforce ecosystem, he’s also the author of the Amazon bestseller “Securing Salesforce Digital Experiences”.

Matt is passionate about well-architected, secure Salesforce implementations and developing the next generation of Salesforce architects. 

Why do we need to prevent Cyber Attacks?

Cyber attacks are on the rise, and Salesforce environments are increasingly being targeted through phishing, misconfigurations, and vulnerable entry points. An attack will happen on your org at one point. It’s important to mitigate the risk.

A series of cyberattacks targeted three major UK retail companies (Harrods, Co-op, and Marks & Spencer) beginning in April 2025, with attacks potentially linked to DragonForce ransomware-as-a-service operation or a reconstituted Scattered Spider group. UK authorities issued warnings to the retail sector and are working with affected organizations to understand the intrusions and provide guidance. M&S said its hack will cost it upward of $400 million. It’s Click service was down for 15 weeks.

Don’t worry we are here as a Cyber Awareness Champion to get you prepared.

 This blog explores what actions you can take today to safeguard your system to prevent cyber attacks.

10 Practical Actions to prevent Cyber Attacks in Salesforce

While Salesforce is secure by default, many breaches happen due to user error, poor access management, or third-party risks.

In this guide, we share 10 practical actions to protect your Salesforce org from cyber attacks, drawn from expert insights in a recent Salesforce Cybersecurity Awareness Masterclass with Matt Myers, CEO and Co-Founder of EzProtects.

1. Harden Access with Strong MFA

Implement Salesforce Authenticator, hardware tokens, or trusted authenticator apps. Avoid SMS for multi-factor authentication and remind users never to share MFA codes.

2. Secure Public-Facing Entry Points

Lock down guest user access, disable file uploads for unauthenticated users, and scan all files and URLs to prevent malicious uploads. Restrict Lightning components, flows, and APIs.

3. Minimize and Audit User Access

Apply the principle of least privilege. Set objects to private, reduce the number of profiles, and review permission sets and sharing rules regularly.

4. Separate Integration Users

Don’t share system admin credentials. Create unique, minimal-access integration users for each vendor and enforce IP restrictions for connected apps.

5. Vet and Monitor Third-Party Apps

Check vendor trustworthiness before installing apps. Confirm whether “native” apps truly avoid external APIs. Use Salesforce Shield and remote site settings to monitor risks. Check out this resource

6. Educate and Train End Users

Run regular cybersecurity awareness training. Warn users about phishing attempts via email, SMS, voice, and social media. Encourage verification before acting on requests.

7. Implement IP Security Controls

Restrict login IPs across the org and connected apps. Enable real-time IP verification on every request to detect suspicious activity.

8. Scan and Monitor Files

Use automated scanning to block or quarantine malicious files. Treat Salesforce as a delivery channel for malware and keep admins alerted in real time.

9. Collaborate with IT Security Teams

Work closely with IT security to align Salesforce settings with enterprise security frameworks. Use Salesforce’s Well-Architected principles to avoid misconfigurations.

10. Plan for Breach Response

Assume breaches will happen. Build layered defences, document incident response processes, and practice breach scenarios to minimize downtime and cost. Check out this guide

Find out more about EzProtect and how to prevent cyber attacks

EzProtect’s advanced AI security technology protects Salesforce environments through signature scanning for initial threat screening, heuristic analysis that identifies potentially malicious behaviour beyond simple signatures, dynamic sandbox execution that safely runs suspicious files to observe their behaviour, and comprehensive file type verification that examines actual content regardless of extensions. This multi-layered approach has proven its effectiveness by uncovering threats that competitors miss, including the 298 active threats discovered in a customer’s environment that their previous security solution completely failed to detect. 

The solution provides complete protection for files up to Salesforce’s full 2GB limit, comprehensive URL scanning across unlimited fields and objects, protection for outbound Salesforce emails, and 24/7 expert incident response support. This comprehensive approach ensures that identified threats are swiftly contained and that organizations receive step-by-step assistance through the entire incident management process, from initial detection through post-incident analysis. The focus on Salesforce-specific security challenges, combined with advanced AI-powered detection capabilities, provides the specialized protection that generic security solutions cannot match. 

EzProtect offers more than just security scanning — we provide Salesforce Security Office Hours where you can get direct access to our certified security specialists, comprehensive free security resources to keep your team educated about the latest threats, and thorough org assessments that require no org access to ensure you have a complete protection plan in place.  
 
Contact EzProtect today for your complimentary security assessment and discover what threats might already be lurking in your environment before they cause irreversible damage to your organization’s reputation, customer relationships, and bottom line.