Salesforce Administrator

Our client is a well-established non-profit operating in the education sector, focused on improving the social and emotional development of children and young people. It has built a strong reputation for promoting inclusive education through a whole-school approach, working closely with schools to remove barriers to learning. The environment is mission-driven and collaborative, with a passionate team dedicated to creating meaningful impact. The successful candidate will work closely with the Systems Manager and cross-functional teams such as Customer Success, Product Marketing, and Partnerships.

Key responsibilities and focus areas:

• Administer and maintain Salesforce (user roles, permissions, fields, page layouts, custom objects)
• Build and optimize flows, automations, reports, and dashboards
• Ensure data accuracy through cleansing and governance practices
• Troubleshoot system issues and implement secure changes
• Support system updates, sandbox testing, and deployment processes
• Provide user support, training, and guidance to internal stakeholders
• Collaborate with multiple teams to improve CRM processes and data flows

Requirements:

• Proven experience in Salesforce Administration or similar roles
• Strong knowledge of Salesforce configuration (objects, fields, flows, workflows)
• Experience with reporting, dashboards, and data management
• Familiarity with integrations (e.g., Zapier) and data tools (e.g., Data Loader)
• Understanding of information security and data governance
• Strong problem-solving, communication, and organizational skills
• Ability to work independently and manage multiple priorities
• Experience in non-profit or education sector (preferred but not required)
• Applications will be reviewed on a rolling basis (first come, first served), so early application is encouraged

Technology & Tools:

• Salesforce products: Sales Cloud, Marketing Cloud
• Automation tools: Salesforce Flows
• Integration tools: Zapier
• Data tools: Data Loader (or equivalent)
• Other: Reporting & dashboard tools, sandbox environments, workflow documentation systems

Please note: Applications will be reviewed on a first come, first serve basis. Early application is strongly encouraged.

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.