Data Analyst

Location: Plymouth – Hybrid (3 days in the office per week)

A reputable, medium-sized higher education institution is seeking a Data Analyst to support its ambitious strategic transformation initiatives. The organisation is focused on operational excellence, digital transformation, and improving the experience of both students and staff.

The successful candidate will work within the Transformation & Operational Excellence Office, collaborating with cross-functional teams across Student Services, Finance, IT, and other departments to enable data-driven decision-making and enhance university-wide processes.

The Role

This Data Analyst role is pivotal in driving evidence-based decision-making and supporting a major organisational transformation. The successful candidate will turn complex data into actionable insights that improve processes, enhance the student experience, and optimise operational efficiency.

Key Responsibilities

• Analyse current processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collect, clean, and interpret data from multiple systems, including Student Records, CRM, and Finance.
• Design and develop dashboards and reports using Power BI to support operational and strategic decisions.
• Support future-state process design for major workstreams, including Student Journeys, ERP readiness, and Centralised Services.
• Perform data quality checks and promote best practices in data governance and compliance.
• Translate complex data into actionable insights for both technical and non-technical stakeholders.
• Foster a culture of data-informed decision-making across the organisation.

Requirements

Essential:

• Degree in Data Analytics, Computer Science, Mathematics, or equivalent professional experience.
• Proven experience in data analysis, reporting, and visualisation within complex organisations.
• Proficiency in Excel, SQL, and Power BI or Tableau.
• Strong analytical and problem-solving skills with the ability to design dashboards for diverse stakeholders.
• Excellent written and verbal communication skills.
• Understanding of data protection, GDPR, and ethical handling of data.

Desirable:

• Experience with Salesforce Education Cloud or similar CRM platforms.
• Experience in transformation or digital change programmes.
• Skills in advanced analytics techniques (predictive modelling, statistical analysis).
• Knowledge of scripting or automation tools such as Python or R.
• Experience in higher education or regulated environments.

Benefits

• Access to the university’s LinkedIn Learning platform – providing resources for ongoing professional growth and continuous skill development.
• Annual performance review – a dedicated discussion on achievements, opportunities, and future career progression.
• Annual pay progression – salary increases aligned with performance and contributions.
• Career growth opportunities – these are newly created roles at the university, designed to evolve and expand alongside the successful candidate’s development.

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.