Salesforce Service Cloud Consultant Certification – How to Study and Pass
By Heather Black
Do you want to carve out your niche in Service Cloud? Then let’s add the Service Cloud Consultant Certification to your CV together.
We can get you confident and proficient in Service Cloud in no time with our on-demand course and FREE study group.
When you pass your Service Cloud Consultant Certification you should beable to:
- Confidently conduct business analysis, ask the right questions and gather requirements on the Service Cloud solution.
- Confidently implement the Service Cloud product for a team
- Confidently demo the Service Cloud product in an interview
- Know how to advance the Service Cloud product with third party apps

How can we help you pass your Service Cloud Consultant Certification
1. Attend our free Service Cloud Study Group
Join Liam O’Shea, Certified Instructor for a free Certification Study Group to get you ready for your Salesforce Service Cloud Consultant Certification.
- Review the Exam Topics
- Participate in Example Questions
- Refresh our Product Knowledge
- Ask your Questions
Join a cohort of learners all preparing to study and pass their exam and celebrate together.
3pm BST – Wednesday 30th October 2025

2. Complete our on-demand Service Cloud Consultant Certification Course
2. Complete our on-demand Service Cloud Consultant Course in just 4hrs for just £39.
Summary of Service Cloud Course Content
- Introduction to Service Cloud
- Setting Up Service Cloud
- Case Management
- Knowledge Management
- Service Cloud Console
- Automation in Service Cloud
- Reporting & Analytics
It provides..
- Comprehensive Training
- Hands-On Learning
- Exam Preparation Focused
- Cost-Effective & Flexible
- Real-World Application
- Motivational Support
Kindly Sponsored by Frankly Solutions
At Frankly Solutions, our mission is clear: to enable your success through transparent collaboration, risk-sharing, and unwavering commitment. We’re not just another consulting company – we’re your genuine partner in the dynamic world of Salesforce and IT consulting. We believe in clear and honest communication, ensuring that you make the best decisions for your success – even if it means a different outcome for us.

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