Live Job Roles

Supermums is an establised recruitment agency, supporting candidates at all levels into a wide range of roles within enterprise level to boutique end-customers, consultancies and ISV’s in the UK and USA. Check out the latest job roles that we are actively hiring for below.

With an estimated 4.2m jobs in their ecosystem globally by 2024, whatever your background, skills, previous experience or interests, we are sure to help you find the right role for you!

Account Executive (SMC-0455)

Supermums is an award-winning recruitment company with a difference. We specialise in placing skilled candidates in flexible roles within the Salesforce ecosystem. We work with an exciting and impressive range of companies to support their recruitment process. The following job position is working for one of our clients and we welcome you to contact us for more information and discuss further if you feel you have the skills and experience to apply. If you would like to discuss any other potential jobs we may have available at the moment, then please register with us at https://supermums.org/recruitment/apply-for-salesforce-roles/

Salary: Up to £50k

Location: Remote role

Term: Permanent

Details:

As an Account Executive it will be your responsibility to guide our client’s prospective customers through their evaluation of our client’s growing solution set. As an effective sales person it is important that you have a customer-centric and inquisitive approach and that you provide a world class experience that is in-line with our client’s reputation.

Responsibilities:

Strategically prospect to develop new opportunities
Work with Salesforce to establish and grow relationships to generate referrals
Qualify opportunities to ensure you are focusing your efforts on prospects we can help the most
Work inbound leads as they come to you
Bring your experience of Sales strategy to the table and work with the Executive team to build and grow a thriving sales team
Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes
Work with the Solutions Engineer to ensure the solution will fit the requirements of the buyer
Accurately forecast and achieve your monthly and quarterly quota
Learn and incorporate new products and capabilities, sales tactics and tools as we continue to build out offerings
Other duties as assigned

Qualifications:

Minimum of 2 years’ quota carrying software or technology sales and business closing experience
Experience managing and closing complex sales cycles
Demonstrated experience managing complex sales cycles and negotiating win-win agreements
Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
Success prospecting, engaging, acquiring mid-market and enterprise level customers
Experience working well in a fast paced changing environment
Proficient in Salesforce.com

Account Executive (SMC-0484)

Salary: Up to £95,000

Location: 100% remote but expected to attend meetings (once every couple months) due in London. Travel and hotels on expenses.

Term: Permanent

Details:

About the role:

Our client is growing their Sales Team and looking for an experienced SaaS sales professional to join them, and help introduce their company to enterprise customers across the globe.

This is a hunter-focused individual contributor role, so you’ll be someone with experience of running a full end-to-end complex SaaS sales cycle. In addition, you’ll be process driven, creative, an adept problem-solver, and skilled at solution-selling using MEDDICC (or similar).

By joining our client, you’ll play a big part in creating their future. You’ll have a huge impact on the team and the company, and your success will help shape the success of the company as we continue to drive their growth across their global markets. Test Automation has notable value for all industries and all regions.

What you’ll do:

Run the full sales process within your territory (TBD), from pipeline creation, to pitching the solution, to negotiating pricing and closing deals, with guidance & support from our senior team
Focus on targeting the world’s leading and most recognisable brand name clients
Report on your deals weekly and forecast your pipeline against a quarterly target via Salesforce and one-to-one Sales Meetings
Work with Customer Implementation, Customer Success, and Account Management teams to assist in the implementation and adoption of the solution by clients
Work with Marketing and Business Development teams to build strong demand generation campaigns

About you:

You’ll have:

Prior experience of working in a SaaS Sales position, and of having managed a full sales cycle, preferably in the DevOps or Test Automation space
A consistent and demonstrable track record of achievement throughout your sales career
The ability to understand new concepts quickly and to explain them to others with ease
A commercial mindset and be able to creatively spot opportunities
Excellent written and verbal communication skills, you’ll be able to communicate effectively and professionally
The ability to be autonomous, you’ll be self-motivated, and driven to succeed and grow
A thirst to learn and develop your skills and take feedback well
The ability to quickly build rapport with new people and build these into long lasting professional relationships

What we offer in return:

Continuous professional growth
Competitive salary and benefits package
Flexible working and the opportunity to work wherever in the UK suits you
Relaxed dress code
A dynamic and exciting scale-up environment, you won’t be a small cog in a big machine. You’ll own a key aspect of our business and will be making real impacts
A strong company culture, where we strive to act out on our company values wherever we can
Being part of a team that’s building an amazing product that is revolutionizing Test Automation.
We love working with state-of-the-art technologies and learning cool stuff
The chance to work with an international team

Business Analyst (SMC-0458)

Salary: Up to $70,000

Location: Remote with client visits

Term: Permanent

Details:

POSITION SUMMARY

Our client is currently seeking a skilled Business Analyst who thrives in a fast-paced software implementation environment to join our team. This innovative, detail-oriented, and solution-focused forward thinker will maintain strong relationships with key customers in the service industry to drive successful projects across the company. This position is a fit for a highly organized individual looking for a dynamic, positive and challenging work environment. This role provides an exciting opportunity for an individual who is dedicated to continual education and development to make a significant impact on a growing organization.

PERKS

Competitive Salary
Employee Profit Sharing
GREAT Benefits (including Healthcare, 401K, Life Insurance)
Education Stipend
Remote Work
Dynamic Teammates & MORE!

WHAT YOU WILL BE DOING

Lead discovery and documentation on multiple complex software projects in collaboration with the Solution Architect
Translate business requirements into defined user stories and/or actionable tasks and develop formal business requirements documents
Analyze client data for data mapping, transformation, and migration
Business assessment/process mapping/management consulting
Create formal test plans/test cases and facilitate or participate in system test
Participate in the development of internal Quality Assurance processes; assist in QA
Earn and/or maintain Salesforce.com certifications to enable our client to reach Crest Partner status
Develop training documentation and development of training plans and assist in execution, when necessary

WHAT YOU NEED FOR THIS POSITION

3+ years of Business Analyst experience (desired); in the Salesforce ecosystem, a plus
Ability to meaningfully articulate Salesforce terminology, processes, functionality, and architecture
Salesforce Administrator certification, preferred
Experience creating process flows using Lucid Chart/Vizio
Experience in working complex business environments and analyzing complex data sets
Strong written and verbal communication skills, public speaking and presentation skills with the ability to communicate effectively across all levels of the organization and with clients
Accountability, adaptability, and openness to constructive feedback
Strong problem-solving skills, with the ability to assess and identify what is urgent versus what is important and adjust accordingly
Ability to manage customer expectations, anticipate the needs of the team, and effectively utilize available resources
Ability to manage situations and individual personalities in a calm and tactful manner
Proficiency in Microsoft Office applications including Excel, Outlook, PowerPoint, Publisher & Word
Bachelor’s Degree, preferred
Open to the possibility of travel up to 15% of the time

*Must be authorized to work in the U.S.

Business Intelligence Analyst (SMC-0442)

Salary: Up to £45,000

Location: 2.5 days in London and rest remote

Term: Permanent

Details:

Our client is looking for a Business Intelligence Analyst to support a diverse group of product owners and other partners in all aspects of Business Intelligence, including strategy, development, delivery and day-to-day administration. You will be a key member of a multi-disciplinary Business Systems team which uses agile methodology to support, maintain and develop the principal business systems, processes and information upon which the client relies in order to deliver its strategic and charitable objectives.

The Business Intelligence Analyst is a new role and will be the business intelligence expert in the team. You will be responsible not only for the design and production of reports and dashboards that will deliver genuine business insight, which is going to require you to really understand the data; but also for supporting the ongoing development and implementation of the management information strategy, for which you’ll need to quickly build both a good sense of the businesses and a great rapport with the users. The role reports to a hands-on Business Systems Manager and will work alongside a Business Process Analyst, a Systems Accountant, a Senior Salesforce Administrator, and a Salesforce Administrator.

You will be joining at an exciting time for the team, as they drive forward the implementation of a bold and ambitious roadmap for business systems which together will support the operational delivery of the client’s objectives as well as generating the business information which drives their decision making. Our client is intrinsically enterprising, collaborative and delivery-minded and this role offers a great opportunity to get involved in some really interesting projects and, most importantly, create impact. As well as your strong technical expertise and commitment to agile principles, our client wants you to bring forward plenty of great ideas, enthusiasm and a willingness to roll up your sleeves and work at pace. In return, you will be offered support in taking a test and learn approach, as well as helping you to grow and develop.

Reporting to: Business Systems Manager

Key responsibilities

Build customised, usable dashboards and reports in different systems (principally Salesforce and Tableau) that explicitly support decision making by providing information that answers key business questions.
Learn and fully understand the data landscape of the Client’s Business Systems.
Understand the end-to-end life cycle of our client’s data to effectively review and validate the data within it.
Actively participate in and contribute to architecture/design discussions and decisions.
Support the creation, development and implementation of the management information strategy.
Gather end user reporting and dashboard requirements.
Support users with the navigation and interpretation of dashboards, including devising one-off or ongoing training where appropriate.
Take responsibility of the maintenance and support of Business Intelligence solutions, including the logging, tracking and ultimate resolution of user support requests.
Provide a consistent and approachable point of contact for users and other stakeholders.
Create system documentation relevant for business intelligence.
Proactively identify opportunities for system improvement and business intelligence enhancements.

Experience, skills and knowledge

Experience in a similar role (essential).
Demonstrable knowledge and track record of learning multiple systems and datasets, then utilising that data to produce impactful business intelligence solutions (essential).
Experience of advanced use of a BI reporting tool (essential)
Experience with identifying and managing the impact of data quality issues on business intelligence solutions (essential).
Approachable to end users and able to clearly explain the uses of business intelligence solutions (essential).
Creative and with design flair – able to design dashboards and reports which are intuitive and easy to use (essential).
Committed to agile principles (essential).
Experience using Tableau and Salesforce (desirable).
Experience of working to agile principles, especially Scrum (desirable).

Values

Enterprising – looks at things from different angles and is open to new ideas and perspectives.
Collaborative – contributes to collective effort and gives time and attention to people and ideas.
Delivery minded – is accountable for results and willing to get stuck in and work at pace.

DevOps Engineer – Salesforce (SMC-0371)

Salary: Up top £94K

Location: Remote but 3 days likely in London office

Term: Permanent

Introduction

Our client believes in progress — that the application of intelligence, reason and science can improve business, society and the human condition. They strive to put the client first, share expertise, and restlessly reinvent to build innovative solutions for their customers. Our client embraces diversity and values what individuals add to their culture. Their global team’s solution complex problems through teamwork, invention, and iteration to create original ideas that drive technology and society forward.

Your Role and Responsibilities

Our client is looking for the right person to join their cross-functional agile software development team. As an Agile delivery organization, their mission is to deliver best-in-class systems and tools that differentiate them from their competitors and help their Business Partners win in the marketplace. Their future is on the cloud, with Artificial Intelligence adding real, transformational value. Our client incorporates Design Thinking and cutting-edge technologies and practices to design and build signature experiences that make people’s lives easier. They operate in an open and flat organisation where everyone’s ideas are valued and they’re able to learn from each other and share successes.

The Challenge

Our client has embarked on a major internal sales transformation program, to rethink its sales processes for its sellers, sales managers, and channel partners.

As a DevOps Engineer, you will be integral to this Salesforce transformation. You will develop exciting solutions that change the way their Business Partners work. You’ll work in a collaborative, welcoming environment where new ideas drive technological transformation. Our client works in small, cross-functional teams with big goals, so you will need to be adaptive and adept at clear communication. They strive to produce scalable solutions, and you will need to be familiar with how complex platforms and integrations underpin business operations for a large enterprise.

Above all, our client values curiosity, teamwork, and a desire to learn. They are confident that if you possess the right attitude, work ethic, and skill set that you could succeed in the role, even if you do not meet every one of the requirements.

Required Technical and Professional Expertise

Meaningful experience in establishing automated frameworks using modern CI/CD tools
Experience working in a microservices architecture on cloud-hosted solutions
Understanding and application of QA concepts (frontend testing, back-end testing, etc.)
Adaptive to ambiguity and willing to change in an Agile environment
Experience with Agile principles and executing Agile methods
Experience implementing and maintaining DevSecOps frameworks and practices
Comfortable multi-tasking and working as part of a global team, as well as working independently and taking ownership
Experience working in a dynamic, cross-functional team
Should have experience with 1 or more DevOps tools (Copado, Flosum, Ant Migration tool etc.)
Ability to perform root cause analysis for merge conflicts and deployment issues independently.

Preferred Technical and Professional Expertise

Bachelor’s degree in Computer Science or related field, or equivalent practical experience
Experience in black and grey box functional testing including test methodologies
Experience with modern scripting languages
Strong organizational skills with ability to track multiple test executions simultaneously and synthesize results
Demonstrated ability to operate within short release cycles
Experience with Salesforce deployments.
Experience in SAFe framework to support deployments for multiple ART’s.

Head of Salesforce Centre of Excellence (SMC-0242)

Salary: Up to £80k

Location: London with remote working

Term: Permanent

Details:

Overview

Leading a Centre of Excellence, this position will own, lead and enhance the ongoing CRM capability across the Global organisation. Looking to dominate on customer experience and optimise and further embed CRM, this role will operate at Senior Level within the IT Team, as well as working with passionate technologists to deliver meaningful solutions and change.

This role will suit an experienced CRM leader that wants to take on a greenfield role or a Head of CRM that has worked with a multitude of CRM platforms.

In this role you will be involved with the following:

Accountable for Group CRM vision and strategy and relevant delivery teams;
Responsible for CRM business engagements up to and including CXO level, in collaboration with Supply IT Business Partner;
Create, maintain and own business relationships across the organisation;
Driving the adoption and application a group level.

To be successful, you are likely to have the following skills/experience:

Deep Salesforce Knowledge;
Direct experience developing technology strategy and systems design;
Experience in selecting, architecting, integration and deploying industry standard CRM systems;
Proven track record in delivering change on a large scale within Supply services;
Strong business change experience and business acumen;
Strong technology application development, architecture and management experience within Energy Sector;
Excellent communication skills to work with diverse stakeholders and drive decision making;
Strong interpersonal skills to work with other data domain specialist, IT and business area leads.

What else does our client offer?

A genuine commitment to smarter working – we recognize your work/life balance matters;
Paid time off to volunteer in your community;
Excellent benefits package including private medical insurance/dental cover and non-contributory pension from month three.

Our client values diversity:

Celebrating our client’s inclusive and diverse culture is core to what they do. They value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

They know that for their business to thrive they need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which they operate. Our client views diversity as one of the key enablers that helps their business to grow.

Flexibility is key to success in their business and many of their staff work flexibly in many different ways, including part-time, compressed hours, flexible location.

Junior Salesforce Consultant (SMC-0471)

Salary: Up to £40,000

Location: UK based remote role

Term: Permanent

Details:

Reports to: Director

Objective: To provide exceptional experience to our customer through the delivery Salesforce.com support, implementation and integration projects to clients across multiple business sectors.

Responsibilities:

Support clients through Managed Service
Respond and resolve customer cases
Proactively encourage clients in their utilisation of Salesforce and offer guidance as to improvements and future potential projects
Deliver implementation projects including process analysis, requirements capture, solution design and validation, configuration, project management, data migration, training course development and delivery
Provide post implementation support and maintain customer contact

Skills, Knowledge and experience:

Salesforce.com Administrator or User
Sales experience within Business Consulting or;
Business Analysis experience or;
Management Accounting experience or;
Technical sales experience
Ability to present and negotiate successfully at Director level
Experience of selling services
Computer and Internet Literate (Word Processing, Spreadsheets, email, Internet)

Behaviours:

Methodical and lateral thinking problem solver
Able to work independently and be managed remotely while working towards common goals
Self-motivated and have the ability to handle multiple tasks
Prioritises consideration for customer requirements and needs while remaining commercially focused
Confident verbal and written communicator

Qualifications:

Full UK Driving License
Salesforce Administrator Qualified (ADM 201)
Degree level or equivalent education

Project Manager (SMC-0506)

Location: USA Fully Remote

Salary: Up to $125,000 per year

Term: Permanent

Details:

SALESFORCE PROJECT MANAGER

POSITION SUMMARY

Our client is currently seeking a skilled Project Manager who thrives in a fast-paced software implementation environment to join their team. This individual will maintain strong relationships with key customers in the field service industry to drive successful projects across the company. This position is a fit for an enthusiastic and driven individual looking for a dynamic and challenging work environment. This role provides an exciting opportunity to make a significant impact on our client’s growing organization.

PERKS

Competitive Salary
Employee Profit Sharing
GREAT Benefits (including Healthcare, 401K, Life Insurance)
Education Stipend
Unlimited PTO
Remote Work
Dynamic Teammates & MORE!

WHAT YOU WILL BE DOING

Work with clients and partner institutions to define project scope, goals, deliverables, tasks, and identify requirements.
Produce and maintain project documentation, including SOW’s, requirements, meeting notes, status reports, change management, and client approval documents
Experience working with client-senior management teams on business and technology projects
Prior experience leading full life-cycle projects using the Agile Methodology
Communicate with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule
Management of requirements, project scope, resources, time, cost, quality, client goals, contract terms, and risk management
Lead a project from initial hand-off to final implementation

WHAT YOU NEED FOR THIS POSITION

Candidates must have a bachelor’s degree in Management, Business, or a similar field
A minimum of 7-10 years of experience in project management software implementation; experience with Salesforce is strongly preferred
Experience in Agile/Scrum Project Methodology; CSM certification, preferred
Experience in defining, implementing, and assisting in project methodology
Demonstrated track record of achieving project timelines on medium to large size projects
Strong self-motivation, multitasking on multiple projects, and the ability to work independently in an unstructured environment
Must have the desire and the positive attitude to adjust on the fly with company activities and be comfortable wearing multiple hats
Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization
Excellent process development, conflict management, problem-solving, and decision making skills
Demonstrate high levels of attention to detail, organizational skills, and tenacity
Must be open to ~15-20% travel

Salesforce Administrator (SMC-0465)

Salary: Up to £55k

Location: Remote with various locations across UK available although Tunbridge Wells main

Term: Permanent

Details:

It’s an exciting time to join our client’s Digital team, with significant investment planned in all UK&I businesses to transform, deliver new digital services to their customers, streamline, and automate their business processes. Our client is looking for experienced Salesforce Administrators to join their friendly and supportive IT delivery teams, to make their goals a reality.

This is an exciting opportunity to work as part of the agile delivery teams leading the development and support of their new Salesforce powered customer platform using Service, Sales, Health and Marketing cloud. Our client is adopting a Hybrid way of working, empowering their people to balance their time between home and the office in a way that works best for them, their team and their customers.

What you’ll be doing?

Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Working within an agile team, adhering to Scrum or Kanban principles
Engaging in user research, customer support, and get involved in other related activities where you can continue to learn more about how the product works.
Supporting continuous improvement initiatives within the team and across the IT department.

Salesforce Administrator (SMC-0481)

Salary: Up to £35,000 pa (including London Weighting)

Location: Remote but would require weekly London travel

Term: Temporary

Details:

Our client is looking to hire a Salesforce Administrator to work within the dynamic digital team. This role would suit an experienced Salesforce Administrator, who can confidently handle the day-to-day configuration, support, maintenance and improvement of our client’s database for both staff users and their membership. The ideal candidate will be self-motivated and have the ability to combine their strong problem solving skills with pragmatic Salesforce solutions.

The candidate should enjoy all aspects of database management and training users to make the most of their CRM. You should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. Most importantly, you must be a strong communicator and skilled at working to identify, develop and deploy new processes to the platform.

About the role

The Salesforce Administrator will work within the Digital team, to continuously monitor and improve our client’s database and optimise the organisation’s Salesforce Nonprofit Cloud platform. Working closely with colleagues across the organisation, the Salesforce Administrator will improve efficiency in the ways they use their CRM to carry out their strategic mission.

Our client’s Salesforce user experience is of great importance, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, delivering training, documenting customisations and designing solutions with user satisfaction as a priority.

Our client is looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning as the platform develops. The Salesforce Administrator would be up to date with all of Salesforce’s new and retired features and would ensure the team is up to speed with these. The Salesforce Administrator should be comfortable working closely with colleagues across the organisation and also with external members. The ideal candidate will also help increase user adoption of Salesforce by inspiring confidence and eliminating knowledge barriers amongst colleagues, and will have experience in managing and maintaining data on CRMs.

Fixed term contract:6 months from commencement (with possibility of extension)
Full time:35 hours/five days a week

Salesforce Administrator (SMC-0511)

Salary: Up to £45,000

Location: 2 days at office & 3 days at home

Term: Permanent

Details

THE JOB OPPORTUNITY

In joining our client, you will own their Salesforce organisation as well as several other core business processes, specifically compliance and client onboarding. You will be fundamental to ensuring the quality of the data within Salesforce, integrations with other software they utilise and the creation of business-critical reports and dashboards. You’ll report directly into the Chief Commercial Officer and will be the first and lead Salesforce hire in the business. It is therefore essential that you can work autonomously and are able to devise, plan and execute your own projects. For the right candidate, there is the opportunity to build and lead our client’s use of Salesforce.

KEY DUTIES

Implement best practices for day to day management of our client’s Salesforce.com environment.
Review and implement the requirements defined by the different business units into the Salesforce.com environment.
Provide feedback on system administrator practice going forward.
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
Complete an internal system audits and implement best practices
Work with their teams to establish suitable processes to support administrative, development, and change management activities
Assist in training of new users, and grow the Salesforce.com skill set across the organization encouraging user adoption
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

EXPERIENCE REQURIED

Salesforce Admin certified
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A demonstrated ability to understand and articulate complex requirements

WHAT OUR CLIENT OFFERS

Contributory pension scheme available after completion of probation
Discretionary performance related bonus
25-day standard annual leave package plus bank holidays
Additional holiday purchasing (up to 5 days per holiday year) and duvet days
Inspiring, bright and entrepreneurial colleagues
Each voice is heard and valued – open door policy to new ideas and feedback
An employer that promotes individual Learning & Development with career guidance
24 hour health and wellbeing support available: Employee Assistance Programme (EAP)
Environment to grow and create your own career opportunities

COMMITMENT FROM OUR CLIENT

Our client is committed to attracting, developing and retaining the best talent by offering a motivating and inclusive workplace of equal opportunities where you can be recognised, developed and supported. Our client believes that diversity plays an important role in the success of their business and look forward to learning more about you and your experience.

Salesforce Consultant (SMC-0480)

Salary: Up to £47,500

Location: UK based remote role

Term: Permanent

Details:

Reports to: Director

Objective: To sell, scope and deliver Salesforce.com implementation and integration projects to clients across multiple business sectors.

Responsibilities:

Deliver implementation projects including process analysis, requirements capture, solution design and validation, configuration, project management, data migration, training course development and delivery
Provide post implementation support and maintain customer contact
Run presales scoping workshops
Sales Negotiation & Closure
Contract Negotiation; in conjunction with other departments

Skills, Knowledge and experience:

Sales experience within Business Consulting or;
Business Analysis experience or;
Management Accounting experience or;
Technical sales experience
Ability to present and negotiate successfully at Director level
Experience of selling services
Computer and Internet Literate
A strong Technical or Functional background
Been involved in full lifecycle project implementations
Have been part of Salesforce.com deployments
Advanced knowledge of Salesforce.com integration and data management
In-depth understanding of the capabilities and constraints of Salesforce.com
Demonstrable ability to successfully deliver complex implementations and exceed customer expectations

Behaviours:

Methodical and lateral thinking problem solver
Able to work independently and be managed remotely while working towards common goals
Self-motivated and have the ability to handle multiple tasks
Prioritises consideration for customer requirements and needs while remaining commercially focused
You must have excellent communication and interpersonal skills and be able to effectively communicate with the clients on all levels

Qualifications:

Full UK Driving License
Hold a current Salesforce Certification (ADM 201 or above)
Degree level or equivalent education

Salesforce Delivery Manager - Financial Services (SMC-0150)

Salary: Negotiable

Location: London

Details:

Proven experience in project management on large multi million pound projects
Experience in CRM and/or digital delivery with experience in managing software application development projects
Experience in working with Agile Methodologies
Full time, London based with flexibility.
Travel to Client sites expected.

Salesforce Developer (SMC-0142)

Salary: up to £50k

Location:

Details:

2+ years of Salesforce experience
Strong desire to work with, and/or experience of working, with Non-Profits
Good knowledge of Salesforce development with apex, Visualforce, Lightning
Excellent written and verbal communication skills
Excellent academic background
Excellent time management skills
Strong client facing skills
Experience of working with a Salesforce Consulting Partner
The ideal candidate would have: Platform I Certification, Experience of Salesforce Foundation NPSP, Experience of agile development.

Salesforce Financials Consultant (SMC-0472)

Salary: Up to £45,000

Location: UK based remote role

Term: Permanent

Details:

Reports to: Principal Consultant

Objective: To deliver, and support delivery of FinancialForce ERP solutions and integration projects to clients across multiple business sectors.

Responsibilities:

General Salesforce platform configuration and administration
Deliver implementation projects, around both FinancialForce and Salesforce.com, including process analysis, requirements capture, solution design and validation, configuration, project management, data migration, training course development and delivery
Provide post implementation support and maintain customer contact

Skills, Knowledge and experience:

Required:

Minimum of 3 years Salesforce platform Admin/Consulting experience
Advanced Salesforce platform declarative skills – Process Builder/Flow
Interest in accounting, supply chain management or ERP solutions

Desirable:

Experience working with FinancialForce Accounting products, other Salesforce platform accounting products or any other accounting software
Accounting/Supply Chain Management/ERP practical experience
Experience using Conga
Apex/Visualforce skills
Solution-selling experience

Behaviours:

Career driven and self-motivated
Excellent problem-solving skills, strong attention to detail
Able to work effectively, both independently and within project teams
Ability to handle multiple tasks
Delivery of customer requirements while remaining commercially focused
Excellent communication and interpersonal skills

Qualifications:

Holding a current Salesforce Certification (ADM 201 or above)
Full UK Driving License
Degree level or equivalent education
Preferable – Accounting qualifications and/or experience

Salesforce Functional Consultant (SMC-0167)

Salary: Negotiable

Location: London

Details:

Strong technical delivery experience with strong client management skills.
At least one Salesforce Consultant certification (Sales, Service, Marketing)
Primary point of contact for the scope, requirements and Salesforce solution, taking overall accountability for individual projects, delivering client solutions using the Salesforce technology set.
You will be hands on both in terms of client engagement and technology implementation. You will operate across the project lifecycle from presales & discovery through to development, test and training.
Full time, London based with flexibility.
Travel to Client sites expected.

Salesforce Manager (SMC-0488)

Location: Homeworking, very flexible role however there is an office in Vauxhall for meetings when required

Job title: Salesforce Manager

Salary: £37,500 per year

Contract type: Permanent

Hours: 35 hours per week

Reports to: Director of Resources

Direct/indirect reports: 1 indirect

Introduction

Our client is looking for an experienced Salesforce manager to lead the development and delivery of their CRM strategy, and ensure the organisation makes powerful use of their data to deliver their mission and measure their reach.

Our client’s Salesforce database sits at the heart of the organisation, and is key to all relationship management and reporting, including fundraising, memberships, programme participation and reach.

You will need to be adept at project management and understand how to work with a wide range of internal stakeholders to identify their needs and maximise the features of Salesforce in order to meet them. You will work closely with all teams, bringing hands-on expertise as a Salesforce admin as well as experience in managing workflow processes, stakeholder management, data protection and system integration.

You will be comfortable managing multiple work streams, working closely with our client’s Salesforce partner. You will need to have exceptional communication skills and the ability to interact with both IT and non-IT staff at all levels to define and deliver their CRM needs, as well as providing effective and accessible training, system documentation and user guidance.

You will also be part of their digital matrix team, working closely with those leading web, social media and digital content development, to ensure their systems, processes, platforms and approaches are aligned to deliver digital transformation across all areas of their work.

Working with our client

To our client, their people are their most important asset and they value and respect diversity in all its forms (seen and unseen). They particularly welcome applications from Black and Asian candidates, people with disabilities and candidates from the communities in which they work. Our client would like to increase representation of these groups among their staff as they know greater diversity will lead to an even greater impact for their work. They are also committed to providing training, mentoring and support to help bring new perspectives and experiences into the organisation, and ensure that their staff has the skills and understanding they need to talk confidently about the challenges communities face and their role in addressing them.

Our client encourages a flexible working approach that allows each person in their team to work in a way that suits their circumstances and enables them to contribute to our client’s success, whoever they are.

Part 1: Job profile

1.1 Main purpose of job

This role is responsible for leading the development and delivery of our client’s CRM strategy, ensuring they make powerful use of their data to deliver their mission and measure their reach.

1.2 Position in organisation

This role is part of the resources team, which has a total of seven members of staff, and reports directly to the Director of Resources. You will work closely with an IT and Data Support Officer, who reports to the IT Manager and provides support across both areas. You will also be part of the digital matrix team, which is led by the Head of Digital and is responsible for driving forward digital transformation across all areas of their work.

1.3 Working contacts

Internal

Close working with the IT Manager, IT & Data Support Officer, Head of Digital and Website Manager
Work with all teams across the charity to ensure effective engagement with our client’s Salesforce CRM

External

Contact with our client’s CRM partner and other providers as necessary

Part 2: Key duties and responsibilities

2.1 Data management

Work with teams across the charity to ensure all data is recorded accurately and efficiently in Salesforce
Provide support for reporting, segmentation and data analysis activity across the organisation
Oversee manual and automated import processes from external data sources, and ensure these are effective and fit for purpose
Work closely with the Website Manager and web development agency to ensure robust integration with CMS
Work closely with the finance team to ensure robust integration with the finance package and online financial transactions
Ensure data is held securely and confidentially, and accessed in accordance with agreed levels of permissions for different user groups
Work closely with all teams to ensure the accuracy and validity of data entered or imported to the CRM, and regular data cleaning
Work closely with the IT and Data Support Officer to oversee day-to-day admin and support for Salesforce processes

2.2 Strategy and leadership

Work with internal stakeholders to develop and deliver Salesforce strategy, in order to meet the needs of the charity
Work closely with the Head of Digital to ensure Salesforce development supports the wider strategy for digital transformation
Develop and support a group of Salesforce “super users” to act as ambassadors for Salesforce across all teams and functions and ensure strong engagement at all levels

2.3 Training and support

Develop and deliver a programme of training for all users, including those working outside London, ensuring best use of CRM functionality and efficient processes and workflow across the charity
Maintain and develop effective system documentation and user guidance
Maintain licensing to ensure access by individual staff and team groups as necessary
Provide guidance and support around data protection legislation and fundraising regulation, and what this means for our client’s data management

The postholder may be required to undertake other activities as deemed appropriate, and to support activities that contribute to the growth and sustainability of the charity, and to the sharing and development of our client’s organisational knowledge.

Part 3: Person specification

3.1 Essential experience

At least two years Salesforce (Lightning) administration experience in a medium-sized organisation, preferably in the charity sector
Salesforce importing tools and processes

3.1.1 Desirable experience

Salesforce ADM-201 certification
Salesforce automated processes e.g. Flows / Form Assembly
Salesforce API integrations
Common charity platforms – e.g Mailchimp, JustGiving, MS Office 365, Eventbrite

3.2. Knowledge

Good practice on data protection

3.3 Skills

Project management
Excellent written and spoken communications
Delivering customer support and training – ideally for Salesforce
Working independently and problem solving
Working under pressure and managing deadlines

3.4 Other

Commitment to equality and diversity
Strong interest in literacy and social justice issues

Part 4: Summary of terms and conditions of service

Home working: This post is suitable for regular home working in line with our client’s home working policy.

Travel: This post may require occasional travel. Travel expenses will be paid when incurred in line with our client’s expenses policy.

Hours: Our client has a flexible working culture and encourages all staff to work in a way that enables them to be most effective in their role.

Probation period: This post is subject to a 12-week probationary period.

Notice period: This post is subject to an eight-week notice period.

Safeguarding: The postholder will adhere to our client’s safeguarding policy for children, young people and vulnerable adults.

Annual leave: You will receive a total of 39 days per year (pro rata for part time staff), made up of 28 days’ annual leave plus the closure of the office on all bank holidays and from Christmas Day to New Year’s Day inclusive.

Pension: Our client will contribute 8% of annual salary for those who qualify for their group pension plan.

Other benefits: Our client provides a Cycle to Work scheme and access to other health and wellbeing benefits including an employee assistance programme, discounted gym membership, dental plans and health assessments.

Salesforce Solutions Architect (SMC-0457)

Salary: Up to $100k

Location: US Remote role

Term: Permanent

Details:

POSITION SUMMARY

Our client is currently seeking a skilled Solution Architect (SA) who thrives in a fast-paced software implementation environment to join their team. This innovative, detail-oriented, and solution-focused forward thinker will maintain strong relationships with key customers and lead an internal team to drive and oversee the implementation of successful projects across the company. This position is a fit for an enthusiastic individual looking for a dynamic, positive, and challenging work environment. This role provides an exciting opportunity for an individual who is dedicated to continual education and development to make a significant impact on the growing organization.

PERKS

Competitive Salary
Employee Profit Sharing
GREAT Benefits (including Healthcare, 401K, Life Insurance)
Education Stipend
Remote Work
Dynamic Teammates & MORE!

POSITION PURPOSE

Design, develop, and articulate solutions based on the business users’ strategic business and technical requirements. The candidate will work with various skilled professionals (program managers, technical peers, and business partners) to ensure that maximum value is delivered to clients.

WHAT YOU WILL BE DOING

Define the overarching thought leadership and Solution Architectures that enable and release the maximum business value of Salesforce technology for our clients.
Lead implementation projects and execute the delivery of the architecture designs and solution strategy.
Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives.
Assist with projects that include strategy development, requirements definition, business process improvement, stakeholder involvement, change management, quality assurance, risk management, user training, application configuration, system installation, and testing.
Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the firm.
Be a compelling and trusted “voice of the customer” when evangelizing the interface architecture that will yield the biggest impact in current and future implementations.

WHAT YOU NEED FOR THIS POSITION

End-to end Salesforce.com implementation experience with the following focus:
- Solution Architect experience on implementation projects using Agile Iterative approach
- Understanding of key Salesforce.com architectural concepts and how they influence the design
- com platform experience, including the limitations of the platform (e.g. API and governor limits)
- Evaluation of Salesforce.com with 3rd party solutions
- Ability to meaningfully articulate Salesforce terminology, processes, functionality, and architecture
- Applied knowledge of SFDC and CRM processes including Sales, Services and Marketing functions
- Salesforce Developer and/or Consultant-level certifications (architecture certifications a plus!) with 3+ years experience with Salesforce Sales Cloud and Service Cloud (preferred), with the ability to acquire and maintain various additional Salesforce certifications
Strong leadership and influence skills – demonstrates the ability to influence program partners to meet project and program objectives.
Ability to create workflows, architectural diagrams, technical specifications (experience creating complex process flows using Lucid Chart/Vizio)
Knowledge, experience, and understanding of middleware applications (e.g. Jitterbit, Mulesoft, Boomi, etc.)
Excellent verbal and written communication to technical audiences, non-technical audiences, and senior management.
Background with architecture concepts (integration styles, architecture styles, patterns)
Strong knowledge of software quality assurance best practices and methodologies.
Knowledge of Business Process Management (BPM) techniques and tools.

ADDITIONAL SKILLS & TRAITS:

Ability to coordinate and manage multiple projects and prioritize tasks
Highly organized, detail oriented, innovator
Emotionally intelligent; ability to manage people and situations with tact
Must be able to “think on your feet” and demonstrate a strong ability and initiative to learn
Consultative, great listener, proactive
Flexible, adaptable, responsive
Trustworthy, reliable, respectful
Able to maintain confidentiality at all times
Accountable and open to constructive feedback
Bachelor’s Degree in Computer Science (preferred) or related field; 3-5 years of consulting experience or 5-7 years of applicable work experience (minimum of 2+ years of experience in a solution architect role)
Open to the possibility of travel up to 15% of the time.

*Must be authorized to work in the U.S.

Salesforce Solutions Architect - Financial Services (SMC-0124)

Salary: Negotiable

Location: London

Details:

Ideally educated to degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background
Consulting experience, gained with a leading professional services or systems integration firm.
Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation.
Full time, London based with flexibility.
Travel to Client sites expected.

Salesforce Systems Manager (SMC-0485)

Salary: Up to £38,707

Location: Fully remote with occasional travel to London for meetings.

Term: Permanent

Details:

Job description

The job holder will be expected to work flexibly to meet the needs of our client. Occasional travel to services across the country required.

Service: Systems

Reports to: Deputy Head of Systems Principal

Accountabilities:

Manage the design and development of Salesforce-based systems for the organisation (c. 550 users across 80 services)
Develop strong understanding of user needs throughout the organisation
Maintain an up-to-date working knowledge of the Salesforce platform and engage with groups offering insight and inspiration relevant to the organisation
Lead the planning and delivery of Salesforce-based systems to new services

Assess needs at services and develop systems as needed to meet their “local” requirements, whilst ensuring that the system can provide valuable organisational information and support quality and performance
Plan for the move – including data migration, training, adoption etc.

Develop and deliver effective training for new and existing users
Manage and deliver a plan of developments in order to optimise the benefit that Salesforce and In-Form provide to the organisation
Deliver technical expertise in advanced Salesforce administration including configuring process automation tools including Salesforce Flow
Work with organisational stakeholders to present the programme of work, gather expertise and establish priorities
To ensure you have an understanding (appropriate to your role) of, and comply with our client’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
To ensure the implementation of our client’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
To comply with our client’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
To be able to evidence our client’s values at all times, which underpin their mission of ‘building stronger families’ by:

Being people focused
Reflecting a ‘can do’ approach
Striving for excellence in everything we do
Having mutual respect for everyone we work with, work for and support through our services

3 Person Specification Salesforce Systems Manager Head Office Salesforce Systems Manager:

Expertise and at least two years’ experience in Salesforce across the areas of advanced administration, process automation, declarative development, training and support
Expertise and experience defining and developing new business systems
Ability to work with complex data models and develop systems architecture
Experience and understanding of managing sensitive personal information and related legislation
Expertise and experience in leading and advising on organisational change programmes
Expertise and experience in the analysis and reporting of management information and performance indicators
Experience and understanding of IT and business systems and how they support improved organisational effectiveness
Ability to present solutions and influence senior stakeholders
Highly numerate individual who can analyse and present complex data
Considerable expertise working with Excel for analysis and data manipulation
Highly organised and structured approach to work
Ability to problem solve and apply innovative solutions to overcome constraints
Ability to deliver training and facilitate meetings and workshops
Knowledge and understanding of safeguarding issues and an understanding of the importance of working within policy and procedures
Able to evidence our client’s values at all times, which underpin their mission of ‘building stronger families’ by:

Being people focused
Reflecting a ‘can do’ approach
Striving for excellence in everything we do
Having mutual respect for everyone we work with, work for and support through our services

Senior Salesforce Administrator (SMC-0507)

Salary: Up to £50,000

Location: London 3 days and remote 2 days

Term: Permanent

Job Description

Overview

Our client is looking for a Senior Salesforce Administrator who will be a key member of their multi-disciplinary team working to agile principles (Scrum) and who will support the team and a diverse group of product owners and other partners in all aspects of Salesforce development and administration. The Senior Salesforce Administrator is our client’s Salesforce technical lead and will be key to the successful delivery of their Salesforce development plans, including sprint estimation, technical design and build, and end-to-end implementation. The role reports to a hands-on Business Systems Manager and will work alongside an experienced Business Process Analyst and a Systems Accountant, with the support of a Salesforce Administrator.

You will be joining at an exciting time for the team, as they drive forward the implementation of a bold and extensive roadmap for Salesforce and the other business systems which together support the operational delivery of their charitable objectives as well as generating the business information which drives their decision making. Our client is intrinsically enterprising, collaborative and delivery-minded and this role offers a great opportunity to get involved in some really interesting projects and create impact. As well as your strong technical expertise and commitment to agile principles, our client wants you to bring forward plenty of great ideas, enthusiasm, and a willingness to roll up your sleeves and work at pace. In return you will be given all the support that you need as well as scope to make your own choices and try things out.

Reporting to: Business Systems Manager

Key Responsibilities

Build customised, usable solutions in Salesforce that support user needs, business requirements and processes.
Manage processes for enhanced usability and efficiency, including (but not limited to) process builder, workflow rules, formula fields, approval and escalation rules, configuration of user setup, profiles and roles, customisation of objects, fields, record types, page layouts and validations.
Actively participate in and contribute to architecture/design discussions and decisions.
With the assistance of the Salesforce Administrator, be responsible for daily administration and user support, including the logging, tracking and ultimate resolution of user support requests.
Provide technical mentorship to the Salesforce Administrator.
Devise and create system documentation, including processes, policies and application configuration.
Devise and provide appropriate one-off and on-going training to users.
Proactively identify opportunities for system improvement, process automation, efficiency gains and business intelligence enhancements.
Provide a consistent and approachable point of contact for users and other stakeholders.

Experience, Skills, and Knowledge

Experience in a similar role or as a Salesforce Administrator who is now ready to step-up (essential)
Demonstrable knowledge and track record of customization and maintenance of Salesforce, including process builder, flows, workflows, assignment rules, validation rules, role hierarchy, profiles and sharing (essential)
Committed to agile principles (essential)
Creative and with design flair – able to design user interfaces and page layouts which are intuitive and easy to use (essential)
Salesforce Certified Administrator (essential) or Salesforce Advanced Administrator (desirable)
Experience with third-party applications such as Conga, Form Assembly and DocuSign (desirable)
Experience of working to agile principles, especially Scrum (desirable)
Advanced Microsoft Excel/data handling skills (desirable)

Senior Salesforce Developer (SMC-0369)

Salary: Up top £94K

Location: Remote but 3 days likely in London office

Term: Permanent

Your Role and Responsibilities

Our client’s team incorporates Design Thinking and cutting-edge technologies and practices to design and build signature experiences that make people’s lives easier. They operate in an open and flat organisation where everyone’s ideas are valued and are able to learn from each other and share successes.

The Challenge

Our client has embarked on a major internal sales transformation program, partnering with Salesforce to rethink its sales processes for its sellers, sales managers, and channel partners.

As a Senior Salesforce Developer, you will be integral to this transformation. You will develop exciting solutions that change the way their business partners work. You’ll work in a collaborative, welcoming environment where new ideas drive technological transformation. Our client works in small, cross-functional teams with big goals, so you will need to be adaptive and adept at clear communication. They strive to produce scalable solutions, and you will need to be familiar with how complex platforms and integrations underpin business operations for a large enterprise.

Your Role and Responsibilities include:

Delivering a world class solution to manage business partners through their entire deal management process from on-board to quote, as part of a project to transform our client and their business partner experience
Design, develop, test and implement solutions in a Salesforce CRM / PRM environment
Use design thinking methods to understand personas and develop great user experiences
Partner with other Salesforce teams across tribes and squads using modern collaboration tools in a highly responsive environment
Be adaptive to ambiguity and willing to change in a fast-paced environment
Comfortable with multi-tasking and working as part of a global team, as well as working independently and taking ownership of tasks

Required Technical and Professional Expertise

Proven solid Salesforce.com experience with demonstrated track record of success
Proven experience in designing custom, end-user solutions
Proven experience in designing and deploying custom and extended objects
Experience of DevOps, setting up and running infrastructure, and CI/CD pipeline deployment within a Salesforce environment using standard Salesforce tools
Experience of building API based integrations between Salesforce and other Enterprise systems
Experience with Design Thinking and Test Automation methods
Acquired practical knowledge in agile methods
Ability to communicate effectively and professionally with internal and external clients
Must be capable of responding to a fast-paced environment and able to work multiple projects simultaneously
Salesforce Certified Developer

Preferred Technical and Professional Expertise

Effective at leading implementation and adoption of Sales and Support methodologies within the Salesforce CRM environment
Solid understanding of the implementation and adoption of Communities
High degree of CRM strategy skills
Experience with integrating CRM with business systems

Senior Salesforce Developer (SMC-0460)

Salary: Up to £90k

Location: Fully remote role

Term: Permanent

Details:

The Senior Salesforce Developer is a senior member of the Product Development team and will have some team management responsibilities in addition to Salesforce development activities. They must be able to work with the broader product development team to come up with feasible technical solutions with effort estimates. They are also required to lead a small team to ensure the completion of these solutions on time.

Duties

Responsibilities:

Translate functional requirements into technical requirements – with development effort estimates and risks.
Design, develop, test, document, and deploy Salesforce solutions on time.
Day to day Development on the Salesforce platform (Lightning Framework)
A minimum of 80% overall Code Coverage in production and development Salesforce Orgs.
Proactively supporting management design and development methodology for Salesforce environments.
Lead a small team (2-3) to complete the end-to-end development of product features. This includes coming up with a plan, delegation of work and communicating updates to the broader team.
Good problem-solving skills and ability to give optimal solutions.
Deliver required tasks on time as determined in sprint planning and the product roadmap.

Team Management:

Provide junior team members with regular, timely and balanced feedback for tasks.
Provide support to product development team management for work process and team management activities.
Support the management team with interviewing and hiring developers where required.

Team Collaboration and Communication:

Ability to collaborate in a team environment of cross-functional and cross-vendor teams and deliver to aggressive timelines.
Self-starter who has the ability to multi-task in a dynamic environment.
Communicate effectively and clearly, in writing and verbally, with the broader product development team and company.
Communicate with project teams regarding status, technical issues, and creative solutions.

General:

Continue to grow as a developer, staying well- informed about best practices and new functionality on the Salesforce Platform.
Continue to train yourself on the key Salesforce components with the support of the company (allowing for external courses and development opportunities) enabling capability to attain Salesforce Certification for multiple platforms.
Be a strong custodian of the company culture of inclusion, equals rights and access to work for all and work towards our goals of 50% female participation in the workforce.
Encourage new employees to join the business and take pride in being an effective and valuable mentor to our client’s junior staff.
Correctly and fairly balance the dual objectives to grow the business but in a way that is sustainable for long term success. Understand the limitations of the start-up mode and work within those limitations (whether they be cash flow, facilities, etc.,).
Any other duties as directed by management.

Expectations and Signposts:

Day 1 Behaviours:

Comfortable with internal company and external client interpersonal interactions. This includes the confidence to present solutions.
Have the ability to lead a small team (2-3) to complete the end-to-end development of a larger product feature. This includes coming up with a plan, delegation of work and communicating updates to the broader team.
Provide junior team members with regular, timely and balanced feedback for tasks.
Provide support to Product Development management for process and team management activities.
Ability to architect Salesforce solution, taking into account functional requirements, technical limitations and time constraints.
Be a resource for other team members to call upon for assistance.

Recommended certificates

Salesforce Administrator
Platform Developer I
Platform Developer II
1 other Salesforce Architect Credentials

Senior Salesforce Technical Architect - Financial Services (SMC-0249)

Salary: Negotiable

Location: London

Details:

Ideally educated to degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background
Consulting experience, gained with a leading professional services or systems integration firm.
Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendations etc.
Full time, London based with flexibility.
Travel to Client sites expected.

Business Development Executive - Supermums

Supermums Consulting

Business Development Executive

Salary – £Competitive

Role Type – Permanent

Full time

Supermums is an award-winning recruitment company with a difference. We specialise in placing skilled candidates in flexible roles within the Salesforce ecosystem, many of whom are mums who have passed through our highly acclaimed training programmes.

In line with our strategic vison and ambitious growth plans we are looking for a Business Development Executive to support our sales strategy across Supermums Consulting Ltd.

The successful candidate will be expected to grow and develop strong partnerships with key stakeholders creating vacancy opportunities, strong alliances and sales opportunities for Supermums Consulting (recruitment) , increasing awareness of our full service offering, increasing lead generation and maximising our sales opportunities. Reporting directly to the General Manager, you will be expected to develop, implement and execute key business development strategies.

KEY OUTPUTS & OUTCOMES

Customers and Partners can include:

Salesforce – AE’s and Partner / Alliance Team
Salesforce Consultancies
Salesforce ISV companies
End user employers

Opportunities

Promoting Supermums to our customer base across:
- Recruitment – Perm and Contract

Outputs

Engage and secure new opportunities each month with the following outputs.

Qualified New Accounts
Qualified Job Opportunities

Outcomes

Increased lead generation (candidates and clients)

Increased no of job opportunities for the recruitment team

Job Requirements

Contacting potential clients to establish rapport and arrange meetings.
Researching organizations and individuals to find new Salesforce opportunities.
Maintaining and building relationships with existing clients to ensure that they receive good customer service in relation to existing candidates and to see if there are any new opportunities for new business
Liaising with Salesforce AE’s and related teams to increase knowledge of SMC, create relationships, create referral opportunities and ways to cross sell SMT services
Attending conferences, meetings, and industry events to network and create opportunities
Presenting our service offering to new and existing clients, understanding the job spec and requirements of the vacancy and developing quotes and proposals for clients based on the needs of each vacancy and wider opportunity.
Negotiating terms and fees as appropriate
Releasing the vacancy to the delivery team, delivering a handover and engagement plan for the recruitment cycle
Tracking the vacancy with the delivery team to ensure timeline and expectations are being met
Follow up and reviews regularly with clients including collecting feedback

Person Specification

You will have a strong and demonstrable track record in business development ideally in the Salesforce recruitment eco-system but we will consider individuals from aligned recruitment sectors.

You will have a clear understanding of all stages of the sales process and a proven track record of winning new business.

You will be able to demonstrate experience of developing and executing business strategies.

You will be highly motivated and ambitious individual capable of working on your own initiative and as part of a team.

To apply please send a covering letter and CV to mel@supermumsconsulting.com before 14th January.

Customer Success Coach - Supermums

Supermums Consulting

Business Development Executive

Salary – £Competitive

Role Type – Permanent

Full time

In line with our strategic vison and ambitious growth plans we are looking for a Business Development Executive to support our sales strategy across Supermums Consulting Ltd.

KEY OUTPUTS & OUTCOMES

Customers and Partners can include:

Salesforce – AE’s and Partner / Alliance Team
Salesforce Consultancies
Salesforce ISV companies
End user employers

Opportunities

Promoting Supermums to our customer base across:
- Recruitment – Perm and Contract

Outputs

Engage and secure new opportunities each month with the following outputs.

Qualified New Accounts
Qualified Job Opportunities

Outcomes

Increased lead generation (candidates and clients)

Increased no of job opportunities for the recruitment team

Job Requirements

Contacting potential clients to establish rapport and arrange meetings.
Researching organizations and individuals to find new Salesforce opportunities.
Maintaining and building relationships with existing clients to ensure that they receive good customer service in relation to existing candidates and to see if there are any new opportunities for new business
Liaising with Salesforce AE’s and related teams to increase knowledge of SMC, create relationships, create referral opportunities and ways to cross sell SMT services
Attending conferences, meetings, and industry events to network and create opportunities
Presenting our service offering to new and existing clients, understanding the job spec and requirements of the vacancy and developing quotes and proposals for clients based on the needs of each vacancy and wider opportunity.
Negotiating terms and fees as appropriate
Releasing the vacancy to the delivery team, delivering a handover and engagement plan for the recruitment cycle
Tracking the vacancy with the delivery team to ensure timeline and expectations are being met
Follow up and reviews regularly with clients including collecting feedback

Person Specification

You will have a strong and demonstrable track record in business development ideally in the Salesforce recruitment eco-system but we will consider individuals from aligned recruitment sectors.

You will have a clear understanding of all stages of the sales process and a proven track record of winning new business.

You will be able to demonstrate experience of developing and executing business strategies.

You will be highly motivated and ambitious individual capable of working on your own initiative and as part of a team.

To apply please send a covering letter and CV to mel@supermumsconsulting.com before 14th January.

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