Live Job Roles

Salary: Negotiable

Location: 

Details:

You will be working remotely with other team members such as marketing, consultants, developers and admins on different projects in our business. Therefore, a commitment to collaborative problem solving and teamwork is essential. Additionally, you will have a flexible attitude, creativity and imagination. Excellent interpersonal and communication skills and attention to detail are also key, as is the ability to work individually or within a team to tight deadlines.

• • Follow up on inbound leads and make contact with decision-makers in those companies.
  • Research contacts and target companies to ensure we present a relevant value proposition.
  • Contact decision makers via email and LinkedIn to present the relevant value proposition.
  • Conduct sales presentations with clients to
  • Conduct requirements gathering meetings and document in various forms – process diagrams, documented requirements and work items.
  • Author proposals and estimates for Salesforce Implementation projects
  • Complete basic technical training in marketing automation and Salesforce to develop a strong knowledge of our product and service
  • Building relationships with Prospects, Customers and Salesforce based on being a responsive, knowledgeable and helpful service provider

Additional Information:

• Full time

Salary: up to £35k

Location: London / Remote

Details:

• Outbound prospecting to target the assigned market segment
• Develop leads into prospects by understanding their challenges/needs and effectively communication company value.
• Qualify and identify prospects needs by leveraging key contacts within an organization
• Identify high potential prospects and transition the qualified lead to the Territory Manager (TM) for further follow-up
• Effectively utilize the lead qualification process as well as documenting sales information in Salesforce following the lead process
• Follow-up on trials with no response and usage activity
• Follow the sales process utilizing the lead scoring system
• Responsible for making quality outbound calls daily
• Responsible for meeting weekly goals and established metrics
• Utilise the sales tools provided
• Other duties as assigned

Additional Information:

• Graduate or a Minimum of one year of demonstrated success in a customer facing role
• Excellent telephone presence and interpersonal skills
• Excellent verbal and written skills
• Articulate and professional
• Proven follow-up skills
• Excellent time management skills
• Team player
• Results orientated, capable of bringing prospects to the next step in the sales process
• Experience in lead qualification, outbound prospecting and lead development management
• Articulate, professional and enthusiastic attitude with a focus on results is required
• Strong communication skills; ability to reach prospects creatively, position solution/products
• Fluent in English & French

Salary: up to £80k

Location: London / Remote

Details:

Working closely with clients, you’ll analyse exactly what they need. Then you’ll design and develop the right solution to exceed their expectations using your technical Salesforce configuration and coding. But whatever the project, you’ll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges:

• Salesforce technical experience covering on or more of the main clouds, Sales, Service or Marketing cloud
• Experience of project work with Vlocity FSL, Field Service, Field Service Lightening
• Experience  with working on large complex end user or client projects involving several hundred Salesforce end users
• Certified to Salesforce Administrator (ADM201), Platform Developer (PD1) and at least one Consultant certification as a minimum and evidence of progressing for further certification or Trailhead Superbadges
• Experience of agile project delivery and working as part of a team of highly skilled Salesforce developers
• Proven experience taking highly conceptual business needs and/or user stories and translate these into a solution that can be effectively implemented
• Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders
• Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. Apptus, Mulesoft, Cloudsense, etc.

Additional Information:

• Currently a remote role however once lockdown restrictions are lifted then there will be expectations to be in London on agreed days per week and potential travel to client sites

Salary: Up to 80K

Location: Remote with regular travel to meetings in London

Details:

As an Account Executive it will be your responsibility to guide our prospective customers through their evaluation of our growing solution set.  We measure our success by the success of our customers. As an effective sales person it is important that you have a customer-centric and inquisitive approach and that you provide a world class experience that is in-line with our reputation. As we build out our best-in-class sales team you will be asked to provide consistent feedback to ensure that we can course correct to achieve optimal team performance.

Responsibilities:

• Strategically prospect along with Sales Development Reps to develop net new opportunities in your hunting patch.
• Qualify opportunities to ensure you are focusing your efforts on prospects we can help the most.
• Work inbound leads as they come to you.
• Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes.
• Close complex deals involving multiple executive level stakeholders.
• Drive revenue by navigating the customer buying process, engaging key stakeholders, and ultimately closing the deal.
• Work with our Solutions Engineer to ensure the solution will fit the requirements of the buyer.
• Keep clean and detailed records in Salesforce.com to ensure we have accurate data to grow the business.
• Accurately forecast and achieve your monthly and quarterly quota.
• Learn and incorporate new products and capabilities, sales tactics and tools as we continue to build out offerings.
• Work closely with Marketing to build target lists to effectively implement outbound prospecting tactics in your territory.
• Other duties as assigned.

 Qualifications:

• Minimum of 5 years’ quota carrying software or technology sales and business closing experience.
• Experience managing and closing complex sales cycles.
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling.
• Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process.
• Success prospecting, engaging, acquiring mid-market and enterprise level customers.
• Previous sales methodology training.
• Proven track record of over-achieving quota (top 10% of company) while working and excelling in fast paced, team driven-environments.
• Experience working well in a fast paced changing environment.
• Proficient in Salesforce.com.
• Bachelor’s degree, continued training and education preferred.

Salary: £80k

Location: 

Details:

• Deep Salesforce Knowledge;
• Direct experience developing technology strategy and systems design;
• Experience in selecting, architecting, integration and deploying industry standard CRM systems;
• Proven track record in delivering change on a large scale within Supply services;
• Strong business change experience and business acumen;
• Strong technology application development, architecture and management experience within Energy Sector;
• Excellent communication skills to work with diverse stakeholders and drive decision making;
• Strong interpersonal skills to work with other data domain specialist, IT and business area leads.

Salary: 50K per annum

Location: We offer flexible working policies with the option to work virtually but travel into London for client meetings and team meetings would be at own cost. Travel expenses covered for client meetings external to Greater London.

Details:

Head of Support Desk where the division of time currently would be 50% internal management and 50% billable activities on account management and cases, subject to review as the support desk grows.  

Responsibilities:

Internal Management

• Quality Assurance – Overseeing and managing the account management processes and lifecycle for the salesforce delivery team on cases to ensure end to end solutions are implemented to the quality standards set internally
• Resource Allocation – Overseeing internal resourcing on cases and mini-projects projects to co-ordinate daily deliverables as well as future resource/project planning to meet utilisation KPIs
• Curriculum development. – planning and co-ordinating the CPD of team members to maintain learning and credentials. 
• Line Management – To support and line manage the support desk team (currently 6) consisting of BA/PMs and technical staff perm and contractors

Client Delivery

Salary: Negotiable

Location: Fully Remote

Details:

• Lead Consultants needed with at least 5 years experience or more
• Salesforce experience
• Own projects and stakeholder relationships
• Design scalable architectures and solutions (logically or technically minded)
• Good Gravitas and excellent communication
• Someone who is not scared of high complex or custom UI and could work closely with a team of developers
• Managing 3 – 4 Consultants and those under (groups of cross functional developers who can do functional and development)

Additional Information:

• UK Candidates only

Salary: £75-£100k per annum plus discretionary profit bonus scheme

Location: London / Remote

Details:

To oversee the activities of a company or a department. Responsible for the daily management of the company’s resources as well as achieving strategic goals and formulating plans to make sure those goals are met.

Reporting to the CEO.

Managing Director Job Duties:

 ·        Directs and supervises the activities of staff across delivery, business development and operational teams

·        Monitor’s progress and upholds accountability towards achieving organisational KPIS

·        Provides guidance for workers as needed and approves training opportunities

·        Implements and upholds company policies

·        Delegates duties among staff members to achieve KPIs

·        Maintains budgets for as well as the individual projects it takes on

·        Monitors costs against budget

·        Makes key decisions for organisation to advance progress

·        Creates and maintains strategic alliances and partnerships

·        Involved in directing and delivering marketing activities

·        Researches and analyses industry, market, and competitors to make informed strategy decisions

·        Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximises core strengths

·        Identifies core competencies and defines operational goals

·        Liaisons with Board of Directors to make sure all efforts are in alignment with weekly reporting to CEO.

Desired Experience:

·        Proven Experience of delivery and management in a Salesforce Consultancy Practice

·        Proven Experience of working in alliance with Salesforce.com / org

·        Proven Experience of managing delivery or sales teams in a Salesforce environment.

·        Technical Experience with relevant Salesforce Certifications

·        Passionate about working with non-profits

  Skills and Qualifications

 ·        Leadership abilities

·        Organisational skills

·        Analytical skills

·        Critical thinking abilities

·        Project management

·        Productivity management

·        Strategic thinking

·        Management experience is a requirement

·        Bachelor’s degree required

Remuneration:

Full Time Position (40hrs across 5 days a week) with 6mth probation period.

£75-£100k per annum plus discretionary profit bonus scheme, with 28 days leave.

Salaries reviewed annually.

Progression opportunities available as company grows.

Location and Travel:

Office based in London and remote working is an option. Travel to client sites in London or other parts of the UK may be required and team meetings quarterly in London would be required at own cost. 

Salary: up to £50k

Location: 

Details:

• Certified MC Email Specialist to work with a growing MC practice.
• Knowledge of Journey builder, Email Studio, Data Structures, Data Integration, Data Manipulaton, A/B Testing.
• Happy to review CV’s of those starting out their MC journey as well as those more experienced.

Salary: 

Location: 

Details:

Candidates to ideally to be qualified in the following:

• Certified Salesforce Email Specialist
• Certified Salesforce Marketing Cloud Administrator

Experience and Skills in:

• Contact Builder: Creating your audience
• Creating Content with Content Builder
• Testing & Sending
• Automation Studio
• Journey Builder
• MC Connect
• Synchronised Data Extension and Data Designer Review
• MC Administration

Salary: up to £65k 

Location: Ideally based in Germany

Details:

Our client is seeking a Marketing Manager who will work closely with the broader EMEA and US marketing teams to develop and execute regionally focussed marketing campaigns and events that directly impact pipeline and revenue. A key pillar in the Marketing team, you must have a can-do attitude and be willing to get involved with projects of all shapes and sizes. 

The ideal candidate will be able to traverse a wide range of marketing programs with ease and fluidity. We are looking for a field marketer to help us better engage our customers, prospects and partners through events, webinars, digital and social demand gen campaigns, content, joint partner campaigns and more. We are seeking someone who is willing to come in and completely own, build and manage all activity for the DACH markets, increasing brand awareness, partnerships and revenue. You will design, execute, and iterate on B2B marketing campaigns to drive quality leads for our Sales organisation through, optimised programs across all digital and direct channels.

With the ability to strongly impact growth, the Marketing Manager will be results-oriented and must have the ability to operate in a fast-paced environment, constantly looking to test, improve and optimise wherever possible. You should be ambitious, enthusiastic and driven to deliver exceptional marketing programs. This role will have a significant impact on the EMEA Marketing and Sales teams and a large influence on the company’s success.  

Responsibilities:

• Fully own all marketing efforts for the DACH (Germany, Austria, Switzerland) supporting our sales and partner teams in reaching their goals, while upholding our brand and developing assets keys to success.
• Ensure marketing campaigns cover the full marketing mix and target our prospect and customer bases, customising where appropriate by persona and industry.
• Collaborate with our EMEA & Global Partner Marketing Teams to market to and through our partner ecosystem, ensuring they are up to date with the company’s offering, messaging, and go-to-market, delivering joint campaigns to our customer and
• prospect base.
• Own the content and strategy for DACH Digital Marketing, working with the global digital team to continuously deliver campaigns to increase traffic and conversions to our website. 
• Research and expand our (digital) events portfolio, providing feedback and analysis after every event and optimising our presence in region. Post pandemic, support all in-person events in region, from trade shows and user groups, to strategic
• hospitality, working with the events team in EMEA and the US to maximise ROI and pipeline generation. 
• Own the relationship with the DE PR company, providing feedback whilst being supported by the US PR team.
• Lead the development, review and approval of regional content assets (blogs, white papers, customer stories, videos etc) to use on the website and across revenue generating and brand awareness campaigns.
• General day to day management of our data, producing reports, researching new techniques, best practice and communicating progress and insight on your projects. You will work closely with our business development team to ensure the data and
• campaigns meet their needs and deliver to the team goals.
• Closely manage budget and continuously improve cost per lead.
• You need to be a great teammate and self-starter, comfortable working in a dynamic environment, taking initiative with limited resources, and making data driven decisions. 
• Comfortable managing multiple assignments with competing priorities and tight deadlines.
• Excellent written and verbal communication skills.

Experience, Skills and Competencies:

• Fluent German & English essential (additional languages welcome)
• Minimum 3-5 years’ experience in marketing business-to-business software solutions; SaaS marketing experience strongly preferred
• Success in running multi-channel campaigns a must
• Must have experience setting-up and running campaigns and reports within Salesforce 
• Experience working in or knowledge of the Salesforce ecosystem preferable
• Experience in using any Marketing tools (automation, graphics, web, html etc) desira

Salary: up to £45k plus commission

Location: London base with remote working

Details:

Our client is seeking an experienced Sales Account Executive preferably with proven sales/Account Executive experience across the Salesforce and related technology market and a proven and sustained sales track record. You will have excellent customer management skills and an understanding of selling and quoting for Salesforce implementations. We offer remote working but you will require to attend networking and partner events in London.

The Role:

·      To be accountable for sales quota and achieve revenue generation and profitability to match and exceed targets.

·      To undertake business analysis calls/meetings, work with our SE team to deliver demos, estimate technical requirements and prepare                      proposals for clients.

·      To establish reputation and brand – ensure that the business is widely recognised in the marketplace

·      To support the execution of a marketing and sales strategy that achieves clear results.

·      To participate in business planning – to work with the Head of Business Development to develop and execute the annual sales plan and                  budget in-line with company goals

Job Tasks:

·      Customer Marketing & Sales Funnel

·      Cold calling and nurturing prospect relationships with Non-Profits in partnership with Salesforce AE’s

·      Follow-up & Qualification of new lead enquiries

·      Briefing consultancy team on new opportunities and projects

·      Inputting data into Salesforce Partner Portal for leads and projects.

·      Collecting relevant data and sales intelligence in CRM

·      Gathering and costing out requirements, preparing proposals and presentations

·      Partnership and Referral Management Working with Salesforce AE’s & RVPS’ and with ISV App Partners in the Sales Cycle

·      Nurturing Salesforce.org and AE Partnerships

·      Partnership Development with other Sector Partners for cross-marketing

Measures of Success:

·      Quota attainment (& over achievement) on a Quarterly and Annual Basis

·      Increase PipeGen on a quarterly basis

Ideal candidate:

·      Proven Sales/Account Executive experience in Professional Services across the Salesforce and related technology marketplace is preferred

·      Existing relationships/network within the Salesforce Ecosystem is preferred (but not essential)

·      Proven and sustained sales track record

·      Experienced B2B Sales and Account Management.

·      Excellent customer management skills and experience

·      Understanding and successful experience in selling and quoting for Salesforce implementations

·      Understanding and successful experience of engaging and working with non-profit clients (Desirable but not essential)

·      Ability to attend networking and partner events in London

·      Self-motivated and accountable to achieve results

Salary: Negotiable

Location: Remote

Details:

This is the ideal role for a talented candidate with strong communication skills looking to develop their career in sales and marketing within a start-up technology company.

• You will have an interest in technology, Marketing Automation, Sales and Service technology.
• Knowledge of Salesforce desirable
• 2-3 Sales or Business Development background
• Knowledge and experience of lead generation, sales and marketing. 
• One or more Salesforce consultant certifications desirable put not essential.

Salary: up to £35k

Location: London / Remote

Details:

• Research, identify, and market to prospects that would benefit from our clients Solution
• Generate qualified opportunities based on the agreed Target account list
• Partner with Territory Managers to create strategy for identifying outbound opportunities within designated territory
• Conduct high level discovery calls with executive level prospects
• Maintain communication with prospects through educational email and phone touch points to continue their understanding of the Solution
• Achieve your monthly discovery meeting and opportunity pipeline targets and KPI’s
• Continually improve your sales skills through training and mentorship with your Territory Managers and other departments such as Marketing, Solution Engineers through to Executive sponsors within the Business

Salary: Up to 35K (comprehensive benefits package available)

Location: Fully remote role

Details:

Our client is seeking a skilled and experienced Salesforce Administrator. This is a key role in their Operations Team, supporting them to achieve their mission. The Salesforce Administrator is responsible for ensuring that the salesforce infrastructure is optimised, efficient and effective. This role will drive e-projects through from initial concept to delivery, and ensure the ongoing maintenance, development and reliability of the core Salesforce functionality. They will work with staff across the business and a range of suppliers on several different projects and must be adept at managing and building relationships.  This is a hands-on role suitable for someone who can independently manage projects frequently involving declarative automation and API connectivity.

Duties and key responsibilities:

System Development

• Work with colleagues to continually review customer journeys, ensuring they conform to best practice user experiences and are efficient in resource use
• Work closely with colleagues to build seamless and engaging online journeys which integrate perfectly with Salesforce
• Embed analytics tools that provide the client with much greater insight in to their KPI performance through Salesforce
• Develop, refine and document the performance of key funnels, flows and customer journeys
• Plan and implement ongoing improvements to Salesforce, and associated systems according to organisational strategic priorities

Business Support

• Ensure automation and manual processes are in place to meet data retention and deletion requirements in line with organisation wide retention schedules
• Manage the integration and continuous improvements of all our systems and ensure that our relationships with all digital system suppliers are account managed
• Support, coach and mentor wider team members in order to support the adoption of Salesforce across the organisation
• Be our in house expert for Salesforce to ensure the sales, service, and non-profit cloud features of this system are efficiently deployed and all staff are trained successfully use them
• Ensure internal processes are understood and followed to enable membership satisfaction, retention, and growth, including by identifying needs and opportunities for system optimization activities
• Maintain API connections and integrations with payment providers, website, product partnerships and email delivery systems
• Monitor usage levels and data volumes ensuring licenses remain with their limit
• Constantly review and optimise data model within Salesforce, identifying change requests to downstream systems and infrastructure

Project Management

• Coordinate internal resources and third parties/vendors for the effective execution of digital system projects, ensure that all projects are delivered on-time, within scope and within budget
• Design, document, build, test and deploy enhancements to Salesforce custom objects, workflows, alerts, reports and dashboards
• Develop detailed project plans to track progress, report this to management as requested
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation

 General Responsibilities

• To keep abreast of relevant sector policy and legislation
• To be flexible within the broad remit of the post.
• To undertake other duties as reasonably requested by the Operations Manager.
• To be self-servicing.
• To attend and participate in our client’s performance, development and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, other members of staff and visitors.

Salary: up to £55k

Location: 

Details:

• 3+ years of Salesforce business analysis experience
• Confident facilitator of workshops and stakeholder meetings
• Strong skill set around Salesforce configuration
• Strong written and verbal communication skills with non-technical users and technical teams
• Strong analytical thinking and problem-solving skills
• Nice to have one of the following: ADM201 certification, Sales or Service Cloud certification
  Nonprofit, Education or Community Cloud certification also desirable (or desire to grow career in this direction)
• Good understanding of SEO and Accessibility principles and how to apply to Salesforce
• Experience working within an AGILE environment (Scrum)

Additional Information:

• A creative thinker and problem solver
• A keen eye for client experience, usability and Salesforce emerging trends
• Strong attention to detail
• Ability to multitask and prioritise since services may be required on different projects at the same time
• A self-motivated individual who can work well within a team-oriented environment as well as independently

Salary: Negotiable

Location: London

Details:

• Proven experience in project management on large multi million pound projects
• Experience in CRM and/or digital delivery with experience in managing software application development projects
• Experience in working with Agile Methodologies
• Full time, London based with flexibility.
• Travel to Client sites expected.

Salary: up to £50k

Location: 

Details:

• 2+ years of Salesforce experience
• Strong desire to work with, and/or experience of working, with Non-Profits
• Good knowledge of Salesforce development with apex, Visualforce, Lightning
• Excellent written and verbal communication skills
• Excellent academic background
• Excellent time management skills
• Strong client facing skills
• Experience of working with a Salesforce Consulting Partner
• The ideal candidate would have: Platform I Certification, Experience of Salesforce Foundation NPSP, Experience of agile development.

Salary: Negotiable

Location: London

Details:

• Strong technical delivery experience with strong client management skills.
• At least one Salesforce Consultant certification (Sales, Service, Marketing)
• Primary point of contact for the scope, requirements and Salesforce solution, taking overall accountability for individual projects, delivering client solutions using the Salesforce technology set.
• You will be hands on both in terms of client engagement and technology implementation. You will operate across the project lifecycle from presales & discovery through to development, test and training.
• Full time, London based with flexibility.
• Travel to Client sites expected.

Salary: up to £70k

Location: London / Remote

Details:

• Good experience of Salesforce functional consultancy and/or business analysis experience covering one or more of the core Salesforce clouds, Sales, Service, Community or Marketing clouds
• Experience of working on large complex end user or client projects involving several hundred Salesforce end users
• Currently a remote role however once lockdown restrictions are lifted then there will be expectations to be in London on agreed days per week and potential travel to client sites

Salary: up to £60k

Location: Remote/50% London Based

Details:

Our client requires a highly experienced Salesforce Functional Consultant to work on Salesforce projects. Offering a competitive salary, depending on experience. This is a permanent role.

This role will require:

• ADM201 certification
• Good knowledge and experience of Salesforce configuration, including Lightning
• Knowledge of business analysis tools and techniques
• Strong attention to detail
• Experience of agile development
• Excellent communication and client facing skills

The ideal candidate would also have significant experience of:

• Leading projects
• Working with charities’ fundraising departments
• Salesforce.org Non-Profit Success Pack
• Nonprofit Cloud or other Consultant certification

Experience of Marketing Cloud, Pardot or Einstein is not required but would be a bonus.

As an organisation, we value remote and flexible working as well as face to face collaboration and team working. So this role would typically be 50% London based.

Salary: up to £61k

Location: Remote/2 days in London office post lockdown

Details:

Our client’s CRM team is responsible for transforming their organisational approach to salesforce and data to improve the efficiency and effectiveness of their Charity goals.  Projects aim to improve the use of data, generate powerful insights and range from regular maintenance and support to large scale projects e.g. implementing their new applicant tracking system.  As they enter a new phase of their CRM team strategy this new and exciting role will provide outstanding leadership and management of our client’s CRM team to deliver excellent support, products and solutions that delight their team and accelerate their impact.

Job description:

Excellent team leadership and people management

• The postholder will need to quickly understand our client’s current approach to CRM and their Salesforce system and be able to communicate effectively with all technical and non-technical stakeholders 
• Build strong relationships and a deep understanding of your team, their needs and motivations so you can set clear expectations and provide effective support with projects, tasks and their learning and development
• Review, recommend and implement changes to team ways of working to ensure successful delivery of CRM team projects in the short term. Lead on one-to-one and agile team meetings that ensures everyone is well informed and has opportunities to collaborate and deliver high performance
• Proactively engage all teams across the Charity with a strong client/customer focused mindset and the desire to both suggest solutions and deliver results. 
• Responsible for the effective deployment of team resources and budget 
• As part of the wider operations team, you will engage and support colleagues across the Charity to meet their charitable objectives and goals 

Advanced Salesforce Skills

• The post holder will work individually and with your team to lead the implementation of new products and fixes from ideation to delivery.
• Strong understanding of Salesforce.com best practices and functionality.
• Significant experience with configuration, customisation and programming.
• Excellent understanding of APEX APIs, APEX Triggers and VisualForce.
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.

Person Specification:

Values and mission alignment

• Prepared to work in line with our values 
• Committed to creating a culture of freedom and responsibility 
• Committed to anti-discriminatory practice
• A willingness and ability to be fully aligned to, and be an advocate for, the Charity’s vision, mission and theory of change across all areas of work including a:
• focus on having the highest standards for recruiting top talent into social work
• approach to our Fellows (alumni) that celebrates, encourages and recognises individuals who are improving safety and stability for children whether they remain in social work or work outside of the profession
• and a commitment that every child should have a safe and stable home and that this is best supported by social workers who work alongside families

Salesforce experience & qualifications

• ADM 201 is essential, additional certifications (App Builder, Service Cloud Consultant, Sales Cloud Consultant, Advanced Administrator ADM 301 ) are advantageous 
• Several years proven experience as Senior Salesforce Admin and ability to mentor the CRM to develop their skills.
• Application and knowledge of the following will be highly advantageous:
• Salesforce Lightning 
• Apex / VisualForce
• Custom objects
• SalesCloud and ServiceCloud
• Understanding of Platform License functionality 
• FormAssembly and Docusign is advantageous 
• Ticketing and workload prioritisation
• Knowledge of Agile practices and team collaboration.
• Vendor & budget management
• Liaising with external suppliers, contractors and vendors

Requirements of the role

• Certified Salesforce Administrator 
• Right to work in the UK
• This post is subject to a police check of previous criminal convictions with the Disclosure and Barring Service (DBS)  

Salary: up to £56k

Location: Remote , with 2 days in London Office per week (Tue & Fri)

Details:

Our client is looking for an enthusiastic and driven Salesforce Manager, who has hands-on configuration experience of the Salesforce CRM. You will be responsible for managing the Salesforce platform, lead solution design, acceptance testing and communicating the changes. You will also manage and develop a small in-house Salesforce team.

You will be the business expert for Salesforce usage, processes and business rules. You will work closely with various departments, including Sales, Marketing, Finance, Production and IT, and maintain relationships with key internal audiences across the company from both a business and technical perspective. You will be also responsible for managing various system integrations with Salesforce CRM.

The successful individual will manage a small in-house Salesforce team, reporting directly to the Group Commercial Finance Director.

Details

• You will be responsible for the overall lead management of the Salesforce Platform
• You will manage and develop an in-house Salesforce team
• You will manage relationships with external partners/systems (Sertifi, Pardot, Finance integrations etc)
• You will gather and document business process and technology requirements by working with business stakeholders
• You will have expert knowledge of the Company’s Salesforce solution and business processes which will help you define requirements to enhance and implement new solutions
• You will complete acceptance testing of changes developed, involving others as appropriate, and approve them for deployment
• You will be responsible for communicating changes made to the user base, developing and rolling out training if appropriate
• You will undertake analysis of change requests and support incidents
• You will oversee all Salesforce declarative development
• You will develop and create customized reports and dashboards
• You will identify potential roadblocks and overcome these with well thought out solutions
• You will assist with the support of the solution post implementation
• You will create and present reports/findings, business cases and other project related requirements
• You will be an expert in consolidating, documenting and managing any change process within a project
• You will work with Senior level stakeholders to ensure the business benefits are realised
• You will assist in the day to day administration of the Salesforce CRM solution where necessary

 Experience Required

•  3+ Years Salesforce.com experience within a sales domain
• Salesforce.com ADM201 certification
• Excellent understanding of Salesforce.com functionality
• Salesforce administration/support experience
• Hands on Salesforce.com configuration experience
• Salesforce.com integration experience, including between different business systems as well as working with integration tools
• Strong experience of gathering business requirements
• Strong stakeholder management skills
• Strong analytical and problem-solving skills with a clear understanding of change management functions and processes
• Experience of designing solutions for complex business systems·        
• Experience with replacing Legacy IT Services with Salesforce would be advantageous
• Previous management/leadership experience would be advantageous

Skills

• Strong interpersonal and communication skills
• Positive and enthusiastic attitude to work
• Versatility and the ability to adapt to changing circumstances
• High levels of accuracy and attention to detail
• Strong analytical skills
• Excellent organisational and administrative skills
• Ability to manage a high volume of varied matters and to prioritise appropriately
• Self-starter with high levels of initiative and experience of working with limited supervision
• Ability to work effectively under pressure
• Solutions-oriented

Salary: up to £95k

Location: Remote at the moment but time in Cirencester will be required post lockdown

Details:

• 3 – 5 yrs + as an Architect in a mid/large organisation.
• 5 – 8 yrs + Salesforce Platform Design and Development Experience.
• Expert technical understanding and systems integration experience with Salesforce Platforms including Sales, Service, Financial Services, Community, Marketing and App Cloud.
• Proven Salesforce architectural skills and Salesforce design/development experience.
• Excellent communication (verbal and written), negotiating, decision making, problem solving, presentation and facilitation skills.
• Multiple Salesforce Certifications across Admin (Admin/Advanced Admin), Development (App Builder, Platform Developer), Cloud (Sales and Service) and Architecture (Application Architect and/or System Architect).
• Experience of making architectural decisions and providing architectural leaderships to multiple projects.
• Strong Stakeholder management. Ability to convey technical information to all audiences with ease, as well as engaging and managing stakeholders effectively.
• Ability to gather business requirements working with the client, driving out answers to business problems. This would include facilitating workshops.
• Strong desire or evidence of progress to become a Salesforce Certified Architect (CTA).
• Hands on experience of providing architecture leadership to a delivery team across onshore and offshore domains.
• Multiple Salesforce Project Deployments including release and environment management.
• Experience with full development lifecycle, code management strategies, advanced technical concepts, architecture and security approaches, capacity considerations and integration approaches.
• Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and data loader.
• Meta data migration between sandboxes and production orgs using i.e. Changesets, Eclipse, Ant, Gearset, AutoRabit, Copado or DX tooling.
• An understanding of formal delivery methodologies and architecture tools.
• Must have the right to live and work in the United Kingdom.

Additional Information:

• Experience of relational databases and data modelling.
• Good knowledge of Web Development (e.g. Java, Javascript, SOAP, Restful Services, HTTP etc).
• Experience with version control tools (e.g. Github, BitBucket).
• Experience of continuous integration tools.
• Hands on experience of Salesforce integration with either Mulesoft, Talend or AWS.
• Experience of Test Automation tools.
• Experience of delivering IT solutions to Financial Services
• A graduate degree is highly desirable.

Salary: Negotiable

Location: London

Details:

• Ideally educated to degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background
• Consulting experience, gained with a leading professional services or systems integration firm.
• Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation.
• Full time, London based with flexibility.
• Travel to Client sites expected.

Salary: up to £95k

Location: Remote at the moment but time in Cirencester will be required post lockdown

Details:

Our client is looking to enhance their growing Salesforce Practice by recruiting a Salesforce Marketing Cloud – Solution Architect to work with one of their financial services clients. The successful candidate will bring thought leadership, depth of Salesforce experience and expertise (primarily in Marketing Cloud) for design and delivery of transformational digital solutions for financial service clients with Salesforce. This role will be business facing, and as part of the engagement individual will work hand-in-hand with the Salesforce Technical & Solution Architects and with Development team.

The Marketing Cloud Consultant / Architect will work as a SME on Salesforce Marketing Cloud Systems, Data and Integrations. 

Certifications (must have)

• Salesforce Administrator
• Salesforce PD1
• Marketing Cloud Administrator
• Marketing Cloud Consultant

Experience

• 4 yrs+ as Salesforce Marketing Cloud Consultant / Solution Architect experience in a mid/large organisation.
• 8 yrs+ Salesforce Platform Design and Configuration / Development experience.

Job Responsibilities & Competencies

• Strong knowledge and experience required for Salesforce Point & Click and Admin stuff like: Profile, Permission Set, Workflow Rule, Process Builder, Triggers, Lightening Flows etc.
• Must have good knowledge in APEX.
• Familiarity and basic level of Lightning Components (Aura / Lightning Web Components) experience required.
• Knowledge about Development and Release & Deployment process and tools (Change Set / Managed & Unmanaged Packages / Patches & Packages / Ant / Gearset / AutoRabit / Copado) is required.
• Deep knowledge of configuration, journeys development, cloud pages, HTML, CSS, AMP script, SOAP / REST API, JSON, Subscriber Management and Marketing Cloud Connect.
• Strong communication skills, both written and oral. Has the ability to communicate technical concepts to non-technical audiences. 
• Experience of working with cross-functional teams of technical and non-technical professionals.
• Own tasks from leading technical requirements gathering and architecture sessions with Business and Project teams through design, development, testing and deployment.
• Should collaborate with Salesforce Technical / Solution Architect on functional and technical design specifications while providing subject matter expertise to the business and developers throughout the engagement.
• Should have hands-on experience as this role requires significant technical experience and abilities with Salesforce Marketing Cloud and related cloud technologies.
• Should have Salesforce Marketing Cloud Products Knowledge such as Journey Builder, Email Studio, Interaction Studio, Audience Studio, Salesforce Social and Advertising Studio, Pardot and Datorama etc
• Advanced understanding of Marketing Automation Technology including SFMC ecosystem, Data Models, common integrations and third-party technology solutions.

Nice to have

• Marketing Cloud Developer

Salary: up to £32k

Location: London / Remote

Details:

As the Salesforce Support Analyst you will be the primary contact for all support calls and incidents for the Salesforce CRM platform used across the Company. You will work with users to identify solutions to issues encountered by the users using your skills and knowledge as a Salesforce Administrator to correctly diagnose problems and the appropriate actions to rectify them. In addition, you will liaise and work with our third line support developers as the solution requires. This is a hands-on role requiring a proficient Salesforce administrator who can understand the business processes and system set-up, has good communication skills in liaising with our user base, and is able to use their administration and configuration knowledge in issue resolution.

Key Accountabilities:

• Has expert knowledge of the Company’s Salesforce solution and business processes
• Works closely with users to diagnose and understand issues and service requests
• Communicates solutions to the user base
• Analysis of support incidents and service requests
• Administration of the Salesforce CRM solution, including:
  • User management; profiles, role hierarchy, sharing rules, groups, single sign-on
  • Product and price book management
  • Data management including data loader and Jitterbit
  • Reporting and dashboards
  • Configuration of new fields, page layouts, formulas, validation rules, workflow and maintenance of existing functions
  • Campaigns
  • Salesforce for Outlook
• Documentation and administration of solution library
  • Documents ‘how to use the system’ processes
  • Documents common support problems and solutions
• Uses the IT helpdesk to manage support calls
• Resolves user queries within expected Service Level Agreements
• Works closely with the outsourced development partner to resolve more complicated issues
• Actively contributes to the testing of new functional implementations
• Coaches and trains users on Salesforce functionality and business processes
  • Maintains training documentation
  • Delivers one-to-one, group and remote training
  • Delivers new starter and specialist training modules                                            

  Behaviours and Knowledge:

• 2+ Years Salesforce Sales Cloud experience, including within a sales domain
  • Excellent understanding of Salesforce functionality
  • Salesforce administration/support experience
  • Hands on Salesforce configuration experience would be advantageous
• A Media background would be advantageous
• Salesforce Certified Administrator certification would be advantageous
• Exposure to Salesforce Marketing Cloud (in particular Pardot) would be advantageous
• Confident with working with large sets of complex data

 Success Measures                                 

• All support calls and incidents resolved within SLA
• Documented processes and solutions
• A well-trained user base

Salary: up to £95k

Location: Remote at the moment but time in Cirencester will be required post lockdown

Details

Our client is looking to enhance their growing Salesforce Practice by recruiting a Salesforce Technical or Application Architect to work with one of their financial services clients. The successful candidate will bring thought leadership, depth of experience, design for transformational digital solutions with Salesforce. This is a permanent role working primarily on client site in Cirencester Gloucestershire.  Preference is for taking a candidate who as a minimum CAA certification.

What You Will Do

• Work alongside the client and Salesforce appointed architects to provide Salesforce architecture leadership to define high level solutions to address business needs on behalf of the client.
• Liaise with stakeholders and teams throughout the product lifecycle and provide continuity of architectural governance for the Salesforce platform.
• Serve as a trusted advisor for architectural design and review solutions ensuring they align with the architectural principles, standards and product vision while representing always ensuring Salesforce best practices.
• Provide design leadership, mentoring and support to both the client’s Salesforce practice (onshore and offshore) and to the client.
• Review and approve Salesforce design proposals prepared outside of the architecture team.
• Be confident and willing to challenge the customer and guide them towards the appropriate solution(s).
• Ensure creative uses of standard cloud software to meet business requirements. Adopting a click’s over code approach to solutions at every opportunity.
• Identify and document potential key issues, risks and formulate appropriate resolutions
• Keep up to date with Salesforce developments and with related emerging technology developments in support of future development and with a view providing recommendations that provide cost effectiveness, business benefit and systems flexibility.
• Where needed document and maintain the organisations existing Salesforce solution architecture and technology framework. Make recommendations where improvements can be clearly documented and where introduction of partner-based applications would add value.
• Model business and system processes based on findings through use case scenarios, workflow diagrams and data models.
• Lead development of solutions in case of new technology developments and for proof of concepts.
• Identify trends in customer needs to develop strategic offerings and competitive positioning.
• Build strong lasting relationships with clients and prospects, communicating solutions in a clear motivating style.
• Work with the client’s delivery leads to ensure client issues are resolved and Salesforce opportunities are maximised.
• Support and provide solution leadership to the Head of Salesforce Practice with pipeline of business development opportunities.

What you will bring to the role 

• Be an ideas person and problem solver as well as someone who is prepared to get hands on as and when required.  
• Be a collaborator who loves working with and learning from people with different skills, background, perspectives and experience.
• Be a natural initiative taker who brings the best out in others, an excellent listener who can help to grow our business without compromising existing relationships, standards, integrity or culture.
• 5yrs + as an Architect in a mid/large organisation.
• 5yrs + Salesforce Platform Design and Development Experience.
• Expert technical understanding and systems integration experience with Salesforce Platforms including Sales, Service, Financial Services, Community, Marketing and App Cloud.
• Proven Salesforce architectural skills and Salesforce design/development experience.
• Excellent communication (verbal and written), negotiating, decision making, problem solving, presentation and facilitation skills. 
• Multiple Salesforce Certifications across Admin (Admin/Advanced Admin), Development (App Builder, Platform Developer), Cloud (Sales and Service) and Architecture (Application Architect and/or System Architect).
• Experience of making architectural decisions and providing architectural leaderships to multiple projects.
• Strong Stakeholder management. Ability to convey technical information to all audiences with ease, as well as engaging and managing stakeholders effectively.
• Ability to gather business requirements working with the client, driving out answers to business problems. This would include facilitating workshops.
• Strong desire or evidence of progress to become a Salesforce Certified Architect (CTA).
• Hands on experience of providing architecture leadership to a delivery team across onshore and offshore domains.
• Hands on experience of building Lightning components, Lightning Connect, Lightning App Builder, Lightning Scheme Builder and Lightning Framework.
• Hands on experience with Force.Com technologies.
• Hands on experience with Sales Cloud, Service Cloud or Financial Services Cloud.
• Expertise in Salesforce workflows, UI design, reporting, dashboards and application roll outs.
• Hands on experience with both Agile (SCRUM, SAFE or LEAN) and Waterfall methodologies.
• Multiple Salesforce Project Deployments including release and environment management.
• Experience with full development lifecycle, code management strategies, advanced technical concepts, architecture and security approaches, capacity considerations and integration approaches.
• Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and data loader.
• Meta data migration between sandboxes and production orgs using either Changesets, Eclipse, Ant, Gearset, AutoRabit or DX tooling.
• An understanding of formal delivery methodologies and architecture tools.
• Must have the right to live and work in the United Kingdom.

Desired Skills

• Experience of relational databases and data modelling.
• Good knowledge of Web Development (e.g. Java, Javascript, SOAP, Restful Services, HTTP etc).
• Experience with version control tools (e.g. Github, BitBucket).
• Experience of continuous integration tools.
• Hands on experience of Salesforce integration with Mulesoft, Talend and AWS.
• Experience of Test Automation tools.
• Experience of delivering IT solutions to Financial Services 
• A graduate degree is highly desirable.

 To do the job well, you should be/have

• Honest and trustworthy
• An enthusiastic, proactive and professional approach to work
• Able to use initiative & work independently
• Willing & able to work from home
• Willing to travel as needed
• Excellent inter-personal, listening and communication skills, both written and orally
• Able to understand different audiences from c-level to technicians
• Good self-management skills, to be able to stay calm and professional, and to manage own workload to meet deadlines
• Excellent organisational skills and ability to prioritise and delegate effectively
• Accurate and have good attention to detail
• Able to work under pressure and enjoy a fast paced working environment
• Flexible and willing to adapt to business requirements Consulting

Salary: up to £65k

Location: 

Details:

• A minimum of 2 years hands-on practical Salesforce Administrator or Developer experience with evidence of formal Salesforce training and current Salesforce Certifications. (most recent certification evidence to accompany CV).
• A minimum of 2 years experience undertaking a consultancy and business analysis role within a Salesforce environment to gather and document requirements to support a salesforce design project.
• BA training or certifications preferable and evidence of producing business analysis documentation e.g. process models, specifications, requirements engineering.
• A minimum of 1 years experience in a project management role and preferably holding a relevant Project Management Qualification, with experience managing multiple projects at one time, and including both small to large projects.(qualification evidence to accompany CV)
• Experience and track record of working with non-profit organisations (Charities, Housing, Education, Health) and/or organisations where they were tasked with implementations related to marketing, fundraising, public sector contract management and quality standards such as ISO 9001.
• Leadership attributes and management skills, with evidence and experience of contributing to business growth and managing a team of staff.
• Experience in personnel and performance management of staff
• Experience in client liaison and management of client tasks and requirements.
• Personal attributes required – confident, self-assured, team-player, ambitious, driven, clear on personal career goals and committed to achieving business performance targets.

Salary: up to £65k

Location: 

Details:

• At least 3 years work experience with Salesforce or similar level of expertise.
• Understanding of Salesforce use in similar industry (energy/utility), operational space (Retail Supply/Sales/Customer Service), and/or as part of large IT enterprise system.
• Demonstrated Salesforce platform expertise with preferably three or more certifications (priority given to Administrator, Sales, and/or Service certifications), recognised IT credentials (from BSC or similar agencies) will also help.
• Experience managing and delivering change for technical team while participating in multiple, complex projects.
• Preferably, experience with Apex, Javascript, or similar languages, at minimum familiar with Developer console and debug logs.
• Enthusiastic learner with a desire to develop in Salesforce, IT, and role-related skills.

Salary: Up to 70K

Location: Remote but will need to attend some meetings in Nottingham, as required

Details:

Responsibilities:

• Responsible for turning business requirements into robust and efficient code using the client’s technology stack.
• Be a point of contact for critical platforms with the end goal of being able to fully support all applications. Work closely with all levels in the IT department to ensure high quality successful outcomes.
• Adhere to and develop the software development lifecycle using modern Agile focussed tools.
• Ensure that all changes under the role holder’s control are properly specified and documented and meet the particular user’s needs. 
• Work closely with all levels in the IT department to ensure high quality successful outcomes.
• Provide estimates, plans and progress reports/ mechanisms for the IT managers / team leaders and key stakeholders
• Ensure that the change management process is followed for any changes within the role holder’s control so that transition is seamless. Look to make improvements in this area.
• Responsible for unit and or system testing following defined standards as well as setting and improving those standards. 
• Responsible for the effective management of test data for both unit, system and business acceptance testing and support in the management of preproduction environments.
• Carry out the analysis and resolution of user or operational problems and affect the necessary changes, which demand a high knowledge of the system and processes. This support role extends outside of normal working hours and can involve over night and weekend working.
• Actively contribute to the drive for continuous improvement in system development.
• Keep abreast of developments in best practice which could benefit the client and seek to implement improvements in these areas
• Act as deputy to the Development Manager and support the Development Manager or Senior Delivery Manager on specific initiatives
• Run and contribute to code review process, ensuring that check-ins of code are peer reviewed and code is in alignment with standards.

Experience, Skills and Competencies:

• Whilst actual practical experience is considered over years’ service, as a guide, applicants are expected to have a minimum of 4 years’ experience in a relevant role.
• Technical knowledge and proven experience working as a Salesforce Developer using LWC and performant Apex code.
• Experience of the latest web frame works, building salesforce communities and Mobile Publisher.
• Experience of connecting salesforce with other business operational systems, potentially using Mule.
• Have worked in a Scrum/Agile environment
• Have strong experience of working with 3rd party providers of data and APIs
• Have a strong understanding of marketing cloud.
• Ability to communicate well with technical colleagues verbally and in writing program specifications and reports. Should exhibit leadership qualities and have a strong customer focus and an interest in the business as well as a capacity for technical learning.
• Desire and ability to produce good quality, well documented and accurate work within agreed time-scales with the minimum of direct supervision and have the commitment to work outside normal hours when the occasion demands it. Must be able to receive and understand detail of a complex nature and be able to translate that into the finished work.
• Significant appropriate technical development experience gained in an IT development and project environment.
• Must have demonstrated their interest in the business and their ability to communicate with the user community using non-technical language.
• Experience of mentoring junior members of the team is also required as is the ability to organise work as well as working with other IT stakeholders in planning and estimating work.

Salary: Negotiable

Location: London

Details:

• Ideally educated to degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background
• Consulting experience, gained with a leading professional services or systems integration firm.
• Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendations etc.
• Full time, London based with flexibility.
• Travel to Client sites expected.

Salary: up to £80k

Location: London / Remote

Details:

Working closely with clients, you’ll analyse exactly what they need. Then you’ll design and develop the right solution to exceed their expectations using your technical Salesforce configuration and coding. But whatever the project, you’ll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges:

• Salesforce technical experience covering on or more of the main clouds, Sales, Service or Marketing cloud
• Experience of project work with Vlocity FSL, Field Service, Field Service Lightening
• Experience  with working on large complex end user or client projects involving several hundred Salesforce end users
• Certified to Salesforce Administrator (ADM201), Platform Developer (PD1) and at least one Consultant certification as a minimum and evidence of progressing for further certification or Trailhead Superbadges
• Experience of agile project delivery and working as part of a team of highly skilled Salesforce developers
• Proven experience taking highly conceptual business needs and/or user stories and translate these into a solution that can be effectively implemented
• Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders
• Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. Apptus, Mulesoft, Cloudsense, etc.

Additional Information:

• Currently a remote role however once lockdown restrictions are lifted then there will be expectations to be in London on agreed days per week and potential travel to client sites