Salesforce Technical Architect

Salesforce Technical Architect

Location: London

Working arrangement: Hybrid (2 days per week)

Salary: Up to £110k per annum

Contract: Permanent, Full Time

Company Overview

The organisation is expanding its Salesforce practice and investing in innovation, modern Salesforce capabilities, and AI technologies. It operates within a complex enterprise environment, with a strong emphasis on secure architecture, regulatory compliance, and digital transformation. As a Salesforce Technical Architect, the successful candidate will collaborate with experienced architects, engineers, Agile delivery teams, and senior business stakeholders to design scalable solutions and shape architectural standards and technology roadmaps. The organisation delivers Salesforce solutions across customer management, complaints and outcomes, compliance workflows, financial crime, Know Your Customer (KYC), regulatory reporting, case management, and data governance.

Role Details

Type of role: Senior technical and solution architecture role focused on architectural leadership, technical oversight, stakeholder engagement, and strategic decision-making.

Environment: A growing Salesforce practice within a complex enterprise landscape. The Salesforce Technical Architect will help evolve existing capabilities while contributing to new platform implementations, innovation initiatives, and future-focused architecture.

Key responsibilities and focus areas:

• Define end-to-end Salesforce solution architectures across multiple Agile Scrum teams and complex delivery programmes.
• Lead architecture and design workshops, translating business requirements into scalable, secure, and maintainable Salesforce solutions.
• Present solution designs to architecture governance forums and design authorities, driving alignment and architectural decision-making.
• Provide technical leadership and guidance to delivery teams, resolving complex architectural and implementation challenges.
• Establish best practices across Salesforce Service Cloud, integrations, platform architecture, security, performance, and operational excellence.
• Contribute to architecture governance, technical standards, innovation initiatives, and strategic technology roadmaps.
• Explore emerging Salesforce capabilities, including AI adoption, Elements Cloud, and CodeScan.

Requirements:

• Proven experience designing and delivering complex, enterprise-scale Salesforce solutions. (Minimum 10 years of experience)
• Strong expertise in Salesforce architecture, including solution design, technical leadership and implementation oversight.
• Hands-on experience with Salesforce Service Cloud and designing complex platform solutions.
• Excellent stakeholder management skills, with the ability to lead workshops and present architectural recommendations to senior business and technical stakeholders.
• Experience contributing to architecture governance forums, design authorities and architecture review boards.
• Strong understanding of Agile methodologies and experience collaborating across multiple Scrum teams.

Desired:

• Salesforce architecture certifications, including Certified Application Architect, System Architect, or Certified Technical Architect.
• Forward Deployed Engineer certification.
• Experience in financial services, the public sector, or other highly regulated industries.
• Exposure to artificial intelligence capabilities and emerging Salesforce innovations.
• Experience with Elements Cloud, CodeScan, DevSecOps, Copado, or Fluido tools and delivery approaches.

Salary & Benefits

• Car allowance: £6,600 per year.
• Bonus: Bonus scheme available.
• Annual leave: 25 days, with the option to purchase additional days.
• Healthcare: Private medical insurance.
• Life assurance: Included.
• Pension: Pension benefits provided.
• Flexible benefits: Generous flexible benefits fund.
• Remote working: Hybrid arrangement requiring at least 2 days per week in the London office, ideally 3.
• Security clearance: Candidates must be eligible to obtain SC clearance; existing clearance is preferred.

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.