AI & Technology Solution Engineer

AI & Technology Solution Engineer – Pre-Sales & Product Enablement

Location: UK-based, remote with travel to events
Travel: Regular UK events, with occasional opportunities in Europe and the USA
Market: small and medium-sized businesses
Technology: Salesforce | AI | ISVs | Claude | SaaS

About the Role
We are looking for a commercially minded AI & Technology Solution Engineer who can bring technology to life for small and medium-sized businesses.
Sitting at the intersection of technology, pre-sales and product enablement, you will help customers understand how AI and technology can solve business problems, improve productivity and support growth.
You will work across Salesforce, Salesforce ISVs, Claude and other emerging AI and SaaS products — rapidly learning new technologies, developing compelling demos and enablement experiences, and supporting customers through the sales journey.
Most demonstrations and enablement will be delivered virtually or at UK events, with occasional opportunities to speak and demonstrate technology at events in Europe and the USA.
This isn’t a traditional training role. Product enablement is part of our sales strategy:
Create Interest → Demonstrate Value → Enable the Customer → Generate Opportunity → Support Adoption

Key Responsibilities

Pre-Sales & Solution Engineering

• Lead and support customer discovery to understand business challenges and identify relevant technology solutions.
• Translate customer needs into practical AI, Salesforce, ISV and SaaS use cases.
• Build tailored demos, prototypes and proof-of-concepts.
• Deliver compelling demonstrations that connect product capability to business value, ROI and customer outcomes.
• Confidently answer technical and commercial questions and support opportunities through the sales process.
• Work with sales colleagues to convert customer interest into qualified opportunities.

Product Enablement

• Use product enablement as a tool to generate demand, support sales and accelerate adoption.
• Design and deliver virtual and in-person product showcases, webinars, and short-courses.
• Create practical enablement modules, exercises, demo environments and supporting resources.
• Help prospective customers experience products before purchasing and support customers with post-sale adoption where required.
• Turn enablement engagement into clear customer next steps and sales opportunities.

AI & Product Innovation

• Continually research and rapidly learn new Salesforce, ISV, Claude, AI and SaaS products relevant to SMEs.
• Evaluate products based on the business problems they solve, ideal customer, value proposition and potential ROI.
• Develop reusable business case + value proposition + demo + enablement packages for priority products.
• Use AI and rapid prototyping tools to create demos and customer experiences quickly.
• Identify emerging technologies that could create value for customers and commercial opportunities for the business.

Events & Partner Engagement

• Deliver engaging live demonstrations at UK industry, customer and partner events.
• Present confidently to both virtual and live audiences.
• Support partner launches, campaigns, hackathons and product showcases.
• Translate complex technology into engaging, accessible business stories.
• Occasionally represent the business and technology partners at speaking opportunities in Europe and the USA.

What We’re Looking For
You may currently work in Solution Engineering, Pre-Sales, Salesforce Consulting, Technical Consulting, Product Enablement or Technology Training.
More important than your current title is your ability to combine technical curiosity, commercial thinking and outstanding communication.

You will ideally have:

• Hands-on Salesforce, AI, SaaS or related technology experience.
• Experience configuring, demonstrating or implementing technology solutions.
• The ability to learn unfamiliar technology quickly.
• Strong presentation, sales, demonstration and storytelling skills.
• Confidence communicating with SME founders and senior decision-makers.
• Commercial awareness and an understanding of value-based selling.
• The ability to turn technical functionality into a clear business case.
• Experience creating and delivering customer enablement or training.
• Confidence presenting virtually and at live events.
• Genuine enthusiasm for AI and emerging technology.
• Willingness to travel to UK events, with occasional international travel.
• Experience with Salesforce, Agentforce, Salesforce ISVs, Claude, AI Agents, automation or rapid prototyping would be advantageous.

Example KPIs
Performance will focus on commercial impact and customer engagement, not simply the number of demos or training sessions delivered.

Commercial Impact – 30%

• Pipeline and revenue influenced.
• Qualified opportunities generated from demos and enablement.
• Opportunity progression and conversion.

Solution Engineering – 20%

• Percentage of demos resulting in an agreed customer next step.
• Quality and speed of demo/prototype development.
• Customer and sales-team feedback.

Product Enablement – 20%

• Engagement with workshops, webinars and training
• Enablement attendee → enquiry/opportunity conversion.
• Customer progression from interest → trial → purchase → adoption.

AI & Product Innovation – 10%

• Speed to competency with new products.
• Creation of reusable demos and product propositions.
• Identification of relevant emerging technologies and SME use cases.

Events & Partners – 20%

• Successful delivery of virtual and UK events.
• Leads/opportunities generated.
• Audience and partner satisfaction.

What Success Looks Like
You can take a technology you don’t yet know and quickly:
Learn it → Understand the business problem → Build the business case → Demonstrate it → Enable the customer → Generate demand → Support the sale.
You’ll be a technologist, commercial thinker, storyteller and educator who can make AI and technology accessible and commercially relevant to women-led businesses.
Ultimately, your role is to turn technology innovation into customer value, sales opportunities and successful adoption.