AI Tools for Salesforce Projects Course

Name: AI Tools for Salesforce Projects Course
Author: Heather Black

Save time. Improve quality. Deliver faster.

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About the Course

Our AI Tools for Salesforce Projects Training Course is a practical, delivery-focused short training course for Salesforce professionals who want to work faster, produce higher-quality project outputs, and position themselves as modern, best-in-class consultants.

It is best suited to Salesforce consultants, BAs, PMs, admins, and delivery leads who level up their AI skills in:

Business analysis
Agile project management
Change and adoption

You will learn how to apply AI as a safe, repeatable “delivery accelerator” across the work you already do, with practical governance and human review built in.

Within the course we review 10 practical applications of AI and cover the topics of:

Use case (what this application is for)
Where AI comes in (what you can safely speed up)
Potential time saving (directional ranges + assumptions)
Best prompts (copy/paste prompt patterns)
Common mistakes and how to avoid them
Considerations when choosing a product (governance, integration, security)
Practical walk throughs and demos

The applications covered include:

AI Personal Management Tools
AI Meeting Notes Tools
AI Presentation Tools
AI Process Mapping Tools
AI Training Tools
AI Project Management Tools
AI Survey Tools
AI Document Management Tools
AI Marketing Tools
AI System Analysis Tools

Bonus chapters

AI tools to introduce during Sales Cloud and Service Cloud BA workshops.

Appendices

Practical AI governance + client approval (example).
Glossary (quick definitions).

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Comprehensive & Up-to-Date Content
Practical, consultant-focused examples
Self-paced learning with 3 month access

$49.80 (INC VAT)

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Why choose the Supermums Course

1. Built for real Salesforce consulting work

This is not generic “AI theory”. It’s focused on the deliverables you create every week: notes, actions, requirements, decks, comms, and plans.

2. Clear, usable frameworks (not just theory)

You get prompts, example outputs, and “common mistakes” guidance so you can produce work you would actually send to a client.

3. Productivity with guardrails

You will learn how to use AI as a drafting and structuring assistant, with human review, redaction, and practical approval patterns.

4. Save time without reducing quality

The course includes realistic time-saving estimates and “before/after” examples you can use to build a business case internally.

5. Helps you stand out as a best-in-class consultant

AI is becoming part of modern delivery. Knowing how to apply it responsibly improves speed, clarity, and stakeholder experience.

6. Learn from Supermums

Created by Heather Black, Salesforce Golden Hoodie Winner and CEO of Supermums, with deep experience in Salesforce project delivery and training.

We offer a range of payment plan options in partnership with finance providers. Check out your eligibility at checkout or chat to our team today about eligibility, options, and T&Cs.

Who is the course for?

Business Analysts
Salesforce Consultants
Salesforce Admins
Salesforce Project Managers

What our clients are say about our Instructor and Courses

For anyone who wants to truly understand Business Analysis from a practical perspective, not just master the right answers for a certification exam. Thank you all for this great Consultancy Course with Heather Black. It confirmed for me that over all these years I have been working in the right way, even if much of it was often intuitive. The course helped me structure my knowledge and complement it perfectly. All the draft documents we received are incredibly valuable to me – truly worth their weight in gold.

I recently completed the Supermums Salesforce Consultancy Skills course, and I must say, it was an incredibly enriching experience. The rigor of the coursework was challenging, undoubtedly, and there were moments where it felt daunting, especially considering my lack of prior experience in this field. However, the comprehensive nature of the material truly exceeded my expectations.

I've just completed the second of two courses I signed up to with Supermums. The learning material accompanying the courses is thorough and relevant. The live sessions were really helpful to enhance understanding of the material and the topics. To really make the most of any Supermums course it's important to make the effort to connect with fellow students as well as previous alumni.

About Heather, the Instructor

Heather Black is a Salesforce Golden Hoodie Winner and CEO of Supermums.

With 15 years’ experience delivering Salesforce projects, Heather brings a rare mix of hands-on delivery expertise and training leadership. Heather has led end-to-end consulting engagements across business analysis, agile delivery, and change, and is known for turning complex project work into clear, repeatable frameworks that teams can actually use.

Heather Black is the lead trainer of the Consultancy Skills Course and has worked as a Salesforce Consultant since 2012. Since then she managed a consultancy team and has overseen over 700 projects and her Consultancy won the EMEA Salesforce.Org Consultancy Partner of the Year Award.

She has 7x Salesforce Certifications and certifications in APMG Agile Project Management, APMG Change Management and BCS Business Analysis and NLP Coaching. She is also Author of the Amazon Best Selling Book ‘Become a Super Salesforce Consultant‘ and Become a Super Salesforce Administrator.

Professional Applied Learning

Heather has taken the professional theoretical learning from the courses she undertook in Business Analysis, Agile Project Management and Change Management certifications and applied this learning in practice to Salesforce projects with the creation of relevant training, templates and scripts to manage Salesforce implementations easily.

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Comprehensive & Up-to-Date Content
Practical, consultant-focused examples
Self-paced learning with 3 month access

$49.80 (INC VAT)

Enrol Today

We prepare you for work not just a cert!

At Supermums, we focus on practical, hands-on learning that builds delivery confidence and improves your “muscle memory” for real project work. This AI course is designed to help you produce better outputs faster, with appropriate governance and human review.

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