Salesforce Data Executive

We are looking for a Salesforce Data Executive to join our client, a well-established, mission-driven nonprofit with an international presence and a strong reputation within its sector. Known for its collaborative and values-led culture, the organisation works across multiple teams and stakeholders to deliver impactful programmes and engagement initiatives. The successful Salesforce Data Executive will work closely with internal data, fundraising, and operational teams in a fast-paced environment that places a strong emphasis on collaboration, data quality, and continuous improvement. The organisation uses Salesforce as its primary CRM platform to manage supporter and stakeholder relationships.

Key Responsibilities:

• Importing, exporting, cleansing, and managing supporter data within Salesforce.
• Supporting fundraising campaigns and regular giving programmes through accurate data selection and reporting.
• Managing and resolving Salesforce-related queries using the Case Ticketing system.
• Collaborating with Fundraising, Compliance, and data teams to maintain high standards of data quality and CRM best practices.
• Supporting data quality improvement projects and maintaining policy/procedure documentation.
• Working with external agencies and stakeholders to deliver data-related projects successfully.

Key Requirements:

• Salesforce.com user experience or equivalent Salesforce administration knowledge.
• Experience with data importing/exporting and Data Loader tools.
• Strong understanding of data quality, cleansing, and mass fundraising data selection.
• Strong project management and stakeholder management skills.
• Proficiency with Microsoft Excel and Office applications.
• Excellent communication skills, attention to detail, and ability to multitask.
• Interest in Salesforce best practices and ongoing platform developments.

Technology & Tools:

• Salesforce CRM / Salesforce administration
• Salesforce Data Loader
• Salesforce Case Ticketing System
• Microsoft Excel and Microsoft Office Suite
• Data importing/exporting and data cleansing tools/processes
• Fundraising and supporter engagement data platforms

Salary & Benefits:

• Salary range: up to £31,000 per year
• Key benefits:
  • Flexible and hybrid working arrangements
  • Generous annual leave allowance
  • Pension contributions
  • Health and wellbeing support
  • Learning and development opportunities
  • Family-friendly policies
  • Additional employee discount and benefits schemes

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.