S2 E9 – How to become a Salesforce Consultant

In this weeks Mums on Cloud Nine episode, we’re talking about the skills you need to become a Salesforce Consultant and in particular, the route that Heather decided to take.  

When Heather trained up in Salesforce and started her career in tech, she didn’t have a tech background, but realised through using a CRM system and particularly Salesforce within the nonprofit she was running at the time, that she could actually manage and develop a CRM system to achieve and support her business goals. And that’s really where Heather’s journey all began.

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Episode Highlights:

  • {1:29} How the journey started
  • {3:56} The importance of understand the products
  • {9:52} Some of the personal skills required as a consultant
  • {13:43} Agile Project Management

This podcast is sponsored by RB, in partnership with Enfa.

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