S2 E6 – What is a Business Analyst?

In today’s episode, Heather share’s her experience of working as a business analyst and giving you an introduction into what the role entails and what you might be doing if you wanted to pursue this type of role as a career.

When Heather is talking about an admin role, she means a Salesforce Admin, who is somebody who looks after a Salesforce system on a day to day basis for the organisation they’re working with. This important role is the foundation of all Salesforce knowledge.