Job Profile: Salesforce Project Manager

A project manager is an expert in planning, maintaining accountability and managing resources to deliver a project successfully for a client.
They enjoy being organised and using project management software to plan everything out successfully. They will liaise and allocate team members to a project and hold the team accountable for recording time and deliverables to maintain an overview on project progress.

Typically they will report to a client/manager regularly on progress and the plan. The project manager is measured on their success to bring a project in on time, on budget and to deliver the priority outcomes for the client. It requires excellent management skills and people skills with an attitude for accountability, precision and organisation.

Typically, Agile Project Management Methodology is popular in the Salesforce eco-system but Waterfall Prince 2 Methods are still used in some cases. A technical understanding of Salesforce products is not essential as a project manager if you have a team of other technical Salesforce specialists around you, but it can be really useful to have a general knowledge of what the team are delivering.

What’s Salesforce? Salesforce is a customer relationship management solution that gives every business team⁠—from sales and marketing to commerce, service, and beyond—a single, shared view of every customer.

Typical Responsibilities of a Salesforce Project Manager:

  • Project managing a team to deliver complex Salesforce projects on time and to budget, motivating and influencing team members to be accountable and achieve success
  • Taking responsibility for the people and defining project objectives and deliverable across the full life cycle – delivering to targeted cost, timescale, and quality parameters
  • Identifying potential risks and developing solutions to manage them
  • Ensure effective use of project management software and tools by the team for managing projects.
  • Build, maintain and develop effective relationships with internal and external stakeholders
  • Responsible for planning, allocating tasks and executing the projects at hand
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These are the most common general skills listed in job postings for Salesforce Project Manager roles. Chances are you already have some of these transferable skills:

  • Strong communication skills
  • Proven stakeholder management skills
  • Strong Project planning 
  • Ability to identify risk and resolutions
  • Leadership attributes and management skills
  • Confident, self-assured, team-player, ambitious and driven

Salary expectations

  • UK – £59,500 – £93,000
  • USA- $108,000 – $149,000
  • AUS – $130,000 – $160,000

CERTIFICATIONS NEEDED

  • Relevant Project Management Qualification
  • Salesforce Administration Certification
  • Relevant Salesforce Consultant certification desirable
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