Senior Salesforce Administrator

The Senior Salesforce Administrator will work as part of the Salesforce team and play a pivotal role in building and maintaining our client’s group-wide Salesforce capability. The vision is to create a single authoritative view of customer activities across all of our client’s group businesses whilst also creating a seamless experience for the customers.

The role will involve:

• Proactively seeking out and identifying needed system changes (Sales Cloud and Service Cloud)
• Managing system changes without interruption to the user
• Gathering requirements from end users
• Creating and maintaining fields, views, reports, dashboards, campaigns and other salesforce.com objects.
• Debugging and troubleshooting the root cause of issues as they arise
• Assisting with migration from older systems/processes into group Salesforce instance
• Managing duplicate records
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Sandbox environment management
• Creating and administering training to existing or new users/groups
• Mentoring of junior colleagues within the Salesforce team
• Assisting sales management to create processes in saleforce.com to help monitor activities, trends, sales and leads.
• Creating and managing Flows.
• Experience in change management and governance
• Management of integrated applications and third-party applications.

About You

To be successful as the Senior Salesforce Administrator you will have demonstrable experience in Salesforce administration, working with the platform for 3+ years, and ideally hold certifications on Salesforce.com. You will be comfortable mentoring junior administrators and hold a breadth of experience to share.

You will also have/be:

• In-depth knowledge of the standard capabilities of SFDC and have successfully extended through capabilities using AppExchange
• Effective communicator
• Ability to work alone and with a team
• Can identify and progress innovation opportunities
• Graduate calibre

The successful candidate must be authorised to work in the UK.

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.