Salesforce Lead

Location: Flexible Working Arrangement

The Head of Salesforce is accountable for Salesforce delivery, from analysis, through to implementation and adoption. The delivery covers both Service Cloud (including Financial Services Cloud capabilities) and Marketing Cloud. Strong familiarity with these capabilities is expected.

This role demands the development of a deep understanding of the business challenges and strategy, with a pragmatic approach to leveraging Salesforce to best support these challenges and strategy. The Head of Salesforce works closely with technology leads across the organisation to ensure alignment with objectives and standards.

Capability of supporting the management of the Backlog and Roadmap is required.

Responsibility for supporting and mentoring other Salesforce resources, including Technical Expert and Functional Specialist roles that will be working on an existing Roadmap and supporting the business daily through a mix of Salesforce Developer and Admin capabilities.

The Salesforce Lead is expected to be an Individual Contributor when required, performing similarly to the Technical Expert role, essentially an experienced Salesforce Developer capable of implementing out-of-the-box solutions as well as customized Apex code.

Responsibilities:

• Accountable for the good and prompt delivery of Salesforce based solutions
• Be an Individual Contributor who implements solutions, both out-of-the-box and customised
• Develop strong relationships with other cross-functional teams and departments (e.g. Growth and Marketing) to meet organisational objectives and key results
• Produce and drive the vision, strategy and roadmap for Salesforce to support operational needs in the short, medium and long term
• Coach and Mentor others, both technical and business focused on the benefits and use of the Salesforce platforms

Requirements:

• Broad experience in the Salesforce ecosystem, including Admin and Developer capabilities
• Strong experience with integration of third-party plugins and in-house systems
• Strong experience with Agile development practices
• A commercial software engineering background would be advantageous

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.